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Temecula Valley Lexus - Service Center

Temecula, CA

4.9
504 Reviews

504 Reviews of Temecula Valley Lexus - Service Center

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June 29, 2025

The only negative thing I have to say about it is when I dropped my car off, and I was getting a free loaner, Emily said I would have to wait less than 10 minutes for them to pull the rental car up (I had a More

by donacolo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Adkinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Temecula Valley Lexus responded

Thank you for your patience and for bringing this to our attention. This is something that cannot happen and is something we will be addressing with our team. We look forward to getting back to providing you with more accommodating service in the future and we hope your Lexus is treating you well. Regards, Tom Rudnai President

June 23, 2025

Temecula Valley Lexus dealership is FABULOUS! Great service and communication. Of course I am a great client! More

by Janene Hogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Temecula Valley Lexus responded

Thank you, Janene! We're thrilled to hear you had a fabulous experience with us. Your kind words about our service and communication mean a lot. We appreciate having you as a valued client and look forward to serving you again! Regards, Tom Rudnai President

June 20, 2025

A recent service experience to Temecula Valley Lexus was outstanding. The level of service was outstanding from start to finish....highly recommend!! More

by jeneen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Engebritson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear you had an outstanding service experience. Your feedback means a lot to us, and we look forward to providing you with the same level of excellence in the future! Regards, Tom Rudnai President

June 19, 2025

Great customer service and friendly they got me in and out in a timely manner like they said they would More

by devildog101664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christiano Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Meneses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Jr. Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear you had such a positive experience with our team. Timely service and friendly support are what we strive for, and it’s great to know we met your expectations. We look forward to serving you again! Regards, Tom Rudnai President

June 16, 2025

I had a very pleasant with Senior Service Writer Adam in a very unpleasant situation. I had hit a curb and blew out my front tire, hurt the rim and the alignment on my new Lexus. Adam, in his most personal More

by newsammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Senior Service Writer Adam
Jun 17, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear about your positive experience with Adam. Providing personal and attentive service is what we strive for, even in tough situations. We're glad we could help make your visit more enjoyable! Regards, Tom Rudnai President

June 16, 2025

Staff was very responsive and went above and beyond. I enjoy visiting this #1 location! More

by Jessica G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Jun 17, 2025 -

Temecula Valley Lexus responded

Thank you, Jessica! We’re thrilled to hear about your positive experience and our team’s dedication to providing exceptional service. Your support means a lot to us, and we look forward to welcoming you back soon! Regards, Tom Rudnai President

June 16, 2025

I was very pleased with the service. Everything was done in time, and that was let me know right away when the service was done. The service manager was very kind with me. More

by halmagean.victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Jun 17, 2025 -

Temecula Valley Lexus responded

Timely communication and kindness are what we strive for, so it's fantastic to know we hit the mark. We look forward to serving you again! Regards, Tom Rudnai President

June 05, 2025

Richard is very friendly, knowledgeable and professional. A big part of why I keep returning to this dealership for service on my Lexus. Thank you Richard! More

by ejago1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jun 06, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear about your positive experience with Richard. His dedication to providing excellent service truly makes a difference. We look forward to continuing to serve you and your Lexus! Regards, Tom Rudnai President

May 31, 2025

The service department is everything I expect from Lexus. When you purchase a high end luxury vehicle you expect top notch support. More

by William Devine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Jun 02, 2025 -

Temecula Valley Lexus responded

William, We're happy to hear that our service department met your expectations. Providing top-notch support is our priority, and your feedback means a lot to us. Regards, Tom Rudnai President

May 29, 2025

Service Advisor Ricky Embergriston is always great. ready to listen and very knowledgeable and helpful. More

by howards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Embergriston
May 30, 2025 -

Temecula Valley Lexus responded

It's so nice to see that Ricky always takes good care of you! We look forward to working with you again! Regards, Tom Rudnai President

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