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Temecula Valley Lexus - Service Center

Temecula, CA

4.9
532 Reviews

532 Reviews of Temecula Valley Lexus - Service Center

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September 11, 2025

Great Customer Service from Emily! We saw a problem with a previous service issue and she made sure it is being scheduled to be fixed More

by dinoocampo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Adkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Temecula Valley Lexus responded

It truly makes us happy to hear about your positive experience with Emily and her dedication to resolving your service issue. We appreciate your trust in us and look forward to serving you again! Regards, Tom Rudnai President

September 08, 2025

The physical Facility is well designed and inviting. To look at all the activities. The check in of vehicle was smooth. More

by rjolson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Massie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Temecula Valley Lexus responded

It's wonderful to see that you were impressed with our service and facility! Hope to see you again! Regards, Tom Rudnai President

August 31, 2025

Very friendly and attentive staff. Let you know ow exactly what is needed with your service. More

by redskinswin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear that our team provided friendly and attentive service. Your satisfaction is our top priority, and we appreciate your feedback! Regards, Tom Rudnai President

August 29, 2025

The service department advocate for customers, especially when dealing with insurance claims. Wonderful service. Shot out to Adam! More

by y.bush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Caughron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Temecula Valley Lexus responded

It truly makes us happy to hear about your positive experience with our service department and Adam. We appreciate your recognition and look forward to serving you again! Regards, Tom Rudnai President

August 28, 2025

Friendly and helpful staff. The facility looks organized, nice, and clean. Will definitely recommend this dealer to friends and family. More

by temeculan92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Temecula Valley Lexus responded

It's a pleasure to hear you had a great experience with our friendly staff and enjoyed our clean facility. We appreciate your recommendation and look forward to welcoming your friends and family in the future! Regards, Tom Rudnai President

August 28, 2025

Staff interaction was great. Also worked with me to provide a check list of items inspected by the mechanic so we felt better driving across the desert. The loaner car was also More

by poloband
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Adkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Caughron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katria Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Engebritson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear that our staff provided great service and that you appreciated the thorough inspection checklist. It's wonderful that you enjoyed the loaner car experience. We hope to see you and your wife in a new Lexus hybrid soon! Regards, Tom Rudnai President

August 22, 2025

Great experience! Checking in took only a few minutes. Emily was my advisor and she really rocks! I will definitely be returning when necessary. More

by marcasso20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Adkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2025 -

Temecula Valley Lexus responded

It's so nice to hear you had a quick and enjoyable experience with Emily. We look forward to welcoming you back whenever you need us! Regards, Tom Rudnai President

August 18, 2025

Superb service, as usual. I always drive out satisfied with the whole process. Service people are polite and very knowledgeable More

by gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Engebritson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Temecula Valley Lexus responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We look forward to working with you for many more years! Regards, Tom Rudnai President

August 17, 2025

Excellent experience from the person that greeted me in the service drive in area to the time my car was ready and my service advisor came to let me know. This was my first time coming to the dealers More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa White
Aug 18, 2025 -

Temecula Valley Lexus responded

Sandi, We're pleased to hear about your excellent experience and that Alyssa provided outstanding service. Our team is dedicated to making every visit enjoyable, and we’re glad you appreciated the waiting area too. We look forward to seeing you again for your next service! Regards, Tom Rudnai President

August 15, 2025

I came in for 18 month, 15k maintenance service and waited in the dealership. The service was done ahead of promised time and the work explained well. More

by Kittu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear that your maintenance service exceeded your expectations and that our team communicated effectively. Your satisfaction is our priority, and we look forward to serving you again! Regards, Tom Rudnai President

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