532 Reviews of Temecula Valley Lexus - Service Center
Great Customer Service from Emily! We saw a problem with a previous service issue and she made sure it is being scheduled to be fixed We saw a problem with a previous service issue and she made sure it is being scheduled to be fixed More
The physical Facility is well designed and inviting. To look at all the activities. The check in of vehicle was smooth. To look at all the activities. The check in of vehicle was smooth. More
Very friendly and attentive staff. Let you know ow exactly what is needed with your service. Let you know ow exactly what is needed with your service. More
The service department advocate for customers, especially when dealing with insurance claims. Wonderful service. Shot out to Adam! when dealing with insurance claims. Wonderful service. Shot out to Adam! More
Friendly and helpful staff. The facility looks organized, nice, and clean. Will definitely recommend this dealer to friends and family. The facility looks organized, nice, and clean. Will definitely recommend this dealer to friends and family. More
Staff interaction was great. Also worked with me to provide a check list of items inspected by the mechanic so we felt better driving across the desert. The loaner car was also Also worked with me to provide a check list of items inspected by the mechanic so we felt better driving across the desert. The loaner car was also very nice. The gas mileage was impressive. My wife now wants a new Lexus hybrid sedan. More
Great experience! Checking in took only a few minutes. Emily was my advisor and she really rocks! I will definitely be returning when necessary. Checking in took only a few minutes. Emily was my advisor and she really rocks! I will definitely be returning when necessary. More
Superb service, as usual. I always drive out satisfied with the whole process. Service people are polite and very knowledgeable I always drive out satisfied with the whole process. Service people are polite and very knowledgeable More
Excellent experience from the person that greeted me in the service drive in area to the time my car was ready and my service advisor came to let me know. This was my first time coming to the dealers the service drive in area to the time my car was ready and my service advisor came to let me know. This was my first time coming to the dealership for service (my 5000 mile service) My Service Advisor Alyssa White was outstanding. Alyssa explained what the service entailed and how long it would take. She took me to the service waiting area which was fantastic. More
I came in for 18 month, 15k maintenance service and waited in the dealership. The service was done ahead of promised time and the work explained well. waited in the dealership. The service was done ahead of promised time and the work explained well. More