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Temecula Valley Toyota

Temecula, CA

4.7
1,070 Reviews

26631 Ynez Rd

Temecula, CA

92591

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Showing 1,070 reviews

September 03, 2020

Great customer service. My vehicle service was completed as promised even though they were extremely busy. Would recommend the service department to friends and family. More

by Kmclain8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Bautista
Sep 03, 2020 -

Temecula Valley Toyota responded

It truly makes us happy to know that our team is working hard so you can get on your way! We appreciate your feedback and hope to see you again! Regards, Tom Rudnai President

September 02, 2020

Adam was very helpful and he answered all my questions. I did not have an appointment but they fit me in and got the car back on time. More

by Theo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
Sep 03, 2020 -

Temecula Valley Toyota responded

Hi Theo, Adam is awesome and we will be sure to let him know about your 5-star review! Thanks for choosing us and we can't wait to see you again! Regards, Tom Rudnai President

August 31, 2020

The service department is lacking customer first approach. Takes 20 minutes just to be seen when you have an appointment. Then it takes over 3 hours for an oil change with an appointment. Then when More

by AQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vanessa Vazquez
Sep 01, 2020 -

Temecula Valley Toyota responded

Hi AQ, We appreciate your feedback and we're disappointed you've not received the quality service that you deserve. We'd like the opportunity to speak to you about this further and learn more about when you stopped by for your service. When you have a moment, please contact our Service Director Greg Curtis at (951) 384-4460 or gcurtis@tvtoyota.com. We hope to hear from you. Regards, Tom Rudnai President

August 28, 2020

Joanna had excellent customer service. She Went above and beyond to take care of my situation. Had excellent communication while my care was being worked on, and answering all my questions. More

by Mykito12000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna
Aug 28, 2020 -

Temecula Valley Toyota responded

Joanna is a superstar and we can't wait to tell her about your positive review! We look forward to serving you again soon! Regards, Tom Rudnai President

August 26, 2020

We are a Toyota family owning 2 vehicles (Corolla & Tacoma). We have taken our vehicles to Temecula Toyota for 18 years. We have always received excellent service. The service advisors and support staf More

by tom.petrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard IV, Stewart Tan
Aug 27, 2020 -

Temecula Valley Toyota responded

Wow! We can't thank you enough for your loyalty to us and we look forward to providing you with this same high-level service for another 18 years! Take care! Regards, Tom Rudnai President

August 24, 2020

This was the second time I had to take my car in this year for a recall. I like how they are very cautious with things during this COVID. The staff is very friendly and keep things moving right along. More

by Bass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Tan
Aug 24, 2020 -

Temecula Valley Toyota responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that from Stewart and our team! We're here for all of your vehicle needs! Feel free to let us know if you need anything in the future! Regards, Tom Rudnai President

August 21, 2020

Wait too long both dropping off and picking up car. adding more to get 25 words or system won't let me leave the review. More

by dunhamron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Singer
Sep 03, 2020 -

Temecula Valley Toyota responded

We appreciate your patience and we're disappointed it took too long while dropping off and picking up your vehicle. We'll be addressing this with our team and should you like to discuss this issue any further, please contact our Service Director Greg Curtis at (951) 384-4460 or e-mail him at gcurtis@tvtoyota.com. Regards, Tom Rudnai President

August 20, 2020

Adam was very helpful, friendly and did everything possible to make sure our car was serviced properly. I would recommend him as a service advisor. More

by dojensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
Aug 21, 2020 -

Temecula Valley Toyota responded

Hi Adam, It's wonderful to hear that Adam went the extra mile to provide you with the service you deserve! Thank you for stopping by and we hope to see you soon! Regards, Tom Rudnai President

August 17, 2020

Temecula Valley Toyota offers great service and fair pricing. I typically stay away from dealer service due to the high prices, but Temecula Valley offers service at a reasonable price and they have won More

by cynthiataylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Smith
Aug 18, 2020 -

Temecula Valley Toyota responded

It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Thank you for choosing Temecula Valley Toyota and we look forward to serving you again soon. Regards, Tom Rudnai President

August 16, 2020

Stewart Tan was friendly and professional. He was always courteous and he always explained in detail all the works that was done to our vehicle while it was in the service department. Looking forward to ou More

by 2016X1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Tan
Aug 18, 2020 -

Temecula Valley Toyota responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Stewart provided just that to you. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Tom Rudnai President

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