Temecula Valley Toyota
Temecula, CA
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Stewart Tan of Temecula Valley Toyota came to the rescue!!! Excellent customer service! Kudos to Stewart Tan, my service advisor, who recently helped me with an issue related to a defective Prius EGR (exhaust g Excellent customer service! Kudos to Stewart Tan, my service advisor, who recently helped me with an issue related to a defective Prius EGR (exhaust gas return) under warranty by Toyota. I have 2 Toyota Prius 2012 model with the same problem. My T-Mobile SyncUp drives detected DTC codes P0XXXX related to Cylinder Misfires. The problem showed couple of weeks apart. Stewart did an excellent job in explaining how an EGR issue will show up as cylinder misfires and an eventual damage to the engine if not taken care immediately. Not only did he help me fix the problem, he also made sure that both cars are still under warranty! Not a cent, and I walked out very happy with what Temecula Valley Toyota and Stewart did for me. I sure will be back in my next car maintenance and future Toyota purchases! Highly recommended this car dealership to my family and friends. More
Service Maintenance The service department performed excellent maintenance on my 2016 Highlander. They completed my maintenance ahead of schedule. I am happy to inform The service department performed excellent maintenance on my 2016 Highlander. They completed my maintenance ahead of schedule. I am happy to inform you that this service department is the main reason for me purchasing Toyota vehicles year after year. I highly recommend this dealership. Keep up the good work guys. More
got in quick, repairs made asap they got me in quick, and my vehicle returned in a very timely manner. david was gracious in meeting the needs of my schedule that week. they got me in quick, and my vehicle returned in a very timely manner. david was gracious in meeting the needs of my schedule that week. More
Reversed a charge They recommended a cabin air filter when going in for an oil change. My husband said yes and 5 minutes later we called back and changed our mind and t They recommended a cabin air filter when going in for an oil change. My husband said yes and 5 minutes later we called back and changed our mind and they reversed the charges. Thank you Jessica and her manager. More
Recall on my vehicle. Excellent service. Would recommend this dealership. Have nothing else to say. It was just a recall. Have nothing else to say. Service was great and Excellent service. Would recommend this dealership. Have nothing else to say. It was just a recall. Have nothing else to say. Service was great and would recommend. More
Awesome!! Outstanding customer service. Very professional and courteous. I've been to a few other service departments in the area and none were as friendly an Outstanding customer service. Very professional and courteous. I've been to a few other service departments in the area and none were as friendly and helpful as Vanessa. More
Sales person Nick Mouchantaf is a great and friendly salesman. He answered all my questions and concern of my new purchase Prius Prime. He explained all the ins an Nick Mouchantaf is a great and friendly salesman. He answered all my questions and concern of my new purchase Prius Prime. He explained all the ins and outs of the car. He came toward us and introduced himself with a friendly smile. Thank you Nick! I'm enjoying my new car. More
Karina is fantastic Karina Barajas helped me with my paperwork, and was efficient and friendly when I got my Rav4 serviced. I am hearing impaired and sometimes ask peopl Karina Barajas helped me with my paperwork, and was efficient and friendly when I got my Rav4 serviced. I am hearing impaired and sometimes ask people to repeat themselves, and she was patient and spoke clearly and made sure that I knew what was going on. She has excellent customer service skills and is very friendly. More
Feedback great service from time on site til returned by shuttle, no pushy service reps trying to convince me to do work I did not need now..shuttle guy Reggi great service from time on site til returned by shuttle, no pushy service reps trying to convince me to do work I did not need now..shuttle guy Reggie was awesome, friendly, on time, labors guys did great job on multi point inspection telling me what I needed...price out the door was great! More
Excellent service and accommodating staff Mr. Stewart Tan, service advisor was very accommodating and helped fix our car problem right away when other staff told me that I have to leave my car Mr. Stewart Tan, service advisor was very accommodating and helped fix our car problem right away when other staff told me that I have to leave my car overnight. More