Temecula Valley Toyota

Friendly Rex gave the best customer service!!!! Made feel welcome and informed me of all my vehicles recommendations!! And took the time to get to know me... Rex gave the best customer service!!!! Made feel welcome and informed me of all my vehicles recommendations!! And took the time to get to know me...Keep up the great you!!!!! More

Great Overall Service This is my 2nd time buying a car from this dealership. The first was for my wife's Prius (2 years ago) and now my 4Runner. Gilbert Schoonover was This is my 2nd time buying a car from this dealership. The first was for my wife's Prius (2 years ago) and now my 4Runner. Gilbert Schoonover was great! With my busy schedule, we had been able to communicate via text and email. He was able to get me the exact car I wanted. I will definitely make future visits to TV Toyota. More

Excellent Service was done before promised time.Sales advisor Mr. Stewart Tan fully explained the warranties associated with the service done. He is very knowle Service was done before promised time.Sales advisor Mr. Stewart Tan fully explained the warranties associated with the service done. He is very knowledgeable of what he's doing and very friendly. More

Staying Late It was a refreshing experience to see a service writer take the time to listen to the issue I was having and go out of his way to help me AFTER closin It was a refreshing experience to see a service writer take the time to listen to the issue I was having and go out of his way to help me AFTER closing time. Big pat on the back to David and the entire Toyota Temecula team More

Fantastic Dealership with Great Customer Service This dealership is top notch! I have had some unsatisfying experiences with Toyota dealerships in my area that I considered looking in the surrounding This dealership is top notch! I have had some unsatisfying experiences with Toyota dealerships in my area that I considered looking in the surrounding counties. After much consideration (other customer reviews, pricing, inventory, and overall rating), I chose Temecula Valley Toyota. Considering one of my biggest complaints about the other dealerships was the approach salesmen had and their inability to understand what I type of vehicle I was looking for in the past, this was a big factor. But this was not the case at this dealership. I was respectfully greeted and welcomed by Reggie. I explained what I truck and trim I was looking for and he immediately went to action. I reviewed their stock online and provided the VIN to him, which again to my surprise, the truck was in inventory. Even though I owned an older version of this truck previously, it was obvious Toyota made some major changes since. Reggie did a fantastic job going over the features and capabilities it provided. After deciding that I wanted to move forward with the purchase, I met another individual, Jim. I was inquiring about trading in my BMW and paying off the difference. I felt the process and price on the offer was completely fair and quick. Now both these guys provided exceptional customer service but more importantly they exhibited patience. I was THAT customer, a first time parent who decided to bring a baby that, during the process, was going off like fireworks in July as grandma watched her in the car. Unfortunately, the baby went through the bottles I brought and I was desperate to run to the nearest grocery store just to buy some ready made formula. Reggie drove me over to Target and I ran in, got the goods, and had a happy baby ten minutes later. And finally, one last part of the experience that really encouraged me to write this review. I have had interactions with Toyota car salesmen that are awkward or seemingly desperate to make a sale. Reggie and Jim were just plain cool. Easy to talk to, easy to interact with. This is probably the most important part for me as a customer. Not everyone can just do this job and they really out did themselves by building a solid relationship with the customer. Once, everything was completed, both these gentleman followed up next day to ensure everything was well. Overall, this dealership left a great impression and I would recommend anyone from the Orange County area to make the drive. More

Great Experience! Great experience buying our certified pre-used Toyota Camry. I usually hate the whole process of buying a new car, but we had a very enjoyable, posit Great experience buying our certified pre-used Toyota Camry. I usually hate the whole process of buying a new car, but we had a very enjoyable, positive experience. No pressure, no drama, quick and painless transaction. Will definitely recommend to others and return when the need arises. More

Satisfied Customer Arrival & intake very smooth; received a call as promised on additional inspection items requested. Work completed on, very professional. I will use Arrival & intake very smooth; received a call as promised on additional inspection items requested. Work completed on, very professional. I will use them for my next service. Thank you. More

Had to go in for recalls My representative, Jessica was very professional and helpful. One recommendation I make is if the customer has gone in for a recall (Toyota error), he My representative, Jessica was very professional and helpful. One recommendation I make is if the customer has gone in for a recall (Toyota error), he/she should receive their car back cleaned as a courtesy for having to take the vehicle in due to an error by Toyota. I do not enjoy taking time out of my schedule to get my car serviced. Though the process was smooth and handled professionally, it is still an inconvenience. More

Service for Prius Everyone that works in the service department are exceptional! I used the shuttle service to and from home and they we're friendly and kind too. Als Everyone that works in the service department are exceptional! I used the shuttle service to and from home and they we're friendly and kind too. Also I had no wait at the service dept. and no wait for the shuttle either. More

Service rep. was great!!! When you first get there the greeter comes out right with a smile, love that then service rep. comes out and the experience was excellent again! When you first get there the greeter comes out right with a smile, love that then service rep. comes out and the experience was excellent again! More