Tenvoorde Ford

QuickLane Service I recently had my vehicle in for new tires, alignment, and an oil change. Russ had the tires he quoted me the previous day ready to go. Check in was q I recently had my vehicle in for new tires, alignment, and an oil change. Russ had the tires he quoted me the previous day ready to go. Check in was quick and the services was performed well and in a timely manner. More

Oil Change The quick lane and the general service department recently had my vehicle in for tires rotation and an oil change and warranty work. They did a great The quick lane and the general service department recently had my vehicle in for tires rotation and an oil change and warranty work. They did a great job. More

Best service in town! Jim is seriously one of the best people in the world to work with! Cannot find a nicer and more caring guy. Will be a customer there forever people in the world to work with! Cannot find a nicer and more caring guy. Will be a customer there forever More

Jim did a great job in getting everything taken care of. Wish a different tech could have done the work though. Why is there a 25 word minimum this isn’t high school? Wish a different tech could have done the work though. Why is there a 25 word minimum this isn’t high school? More

John and his staff were outstanding John and his team were outstanding to work with during my purchase and follow-up. They were prompt, professional and assisted immediately when I came John and his team were outstanding to work with during my purchase and follow-up. They were prompt, professional and assisted immediately when I came back with questions. Thanks CD More

Brake job Very accommodating. it was barry Jensen that I worked with and he was very up front and accommodating. He took the extra step to assure that I lef Very accommodating. it was barry Jensen that I worked with and he was very up front and accommodating. He took the extra step to assure that I left with a good feeling about tenvoorde ford. Would work with barry any time More

Wonderful service with Jesse. There was a lot of miss communication with our car and the manager made this right and we are please with the results. communication with our car and the manager made this right and we are please with the results. More

My service technition, Jim is absolutely amazing. I have only gone to him in the last 2 years since I bought my car. He always goes out of his way to make sure I have everything I need and leave satisfied. only gone to him in the last 2 years since I bought my car. He always goes out of his way to make sure I have everything I need and leave satisfied. I will never go to anyone else. He has my back and my trust. If he ever leaves, I don't know that I would come back to your dealership because he has treated me so well that I don't think anyone else could ever compare. More

New tires and wheel alignment Same day appointment was much appreciated. My new tires are great. The buy 2 tires, get 2 free was very convincing way to get me motivation during the Same day appointment was much appreciated. My new tires are great. The buy 2 tires, get 2 free was very convincing way to get me motivation during these lock down weeks. More

I am extremely disappointed in my lack of response! We had an issue during our sales experience that we have sent 2 emails and have made 3 phone calls to the dealership with a lack of response from Dale We had an issue during our sales experience that we have sent 2 emails and have made 3 phone calls to the dealership with a lack of response from Dale the new sales manager, David Rodriguez and Mike Tenvoorde. We feel that we were promised something during our new vehicle purchase that was not delivered. My wife spoke with Dale at length one day last week, he assured her that he would follow up and he did not. A few days later my wife left a detailed message for David, he also has not returned a call or followed up. Two days ago we sent a second detailed email to Mike Tenvoorde and David, however we still have not received any follow up from anyone at Tenvoorde Ford. We are extremely disappointed in the lack of response even though the new sales manager Dale told us he would follow up. My review is not a reflection on the service group it is more on being misled by the sales team and their lack of following up with us. At this point I do not recommend this dealership. More