Tenvoorde Ford

Service Department I was pleased with the professionalism of the Service Department. They kept me well informed of the work to be done and an estimate of time to repair. I was pleased with the professionalism of the Service Department. They kept me well informed of the work to be done and an estimate of time to repair. I utilized the shuttle service which was an appreciated benefit. More

This is the third car we've bought from them and we have always had great service and we have loved our vehicles. We will probably be customers for life. always had great service and we have loved our vehicles. We will probably be customers for life. More

awesome zach is the most awesome car salesman i ever worked with. he is worth every penny and more that he is paid. would come back and buy another vehichle f zach is the most awesome car salesman i ever worked with. he is worth every penny and more that he is paid. would come back and buy another vehichle from him when needed More

Dan Larson was very good at getting us the truck with the options we wanted. My extended family has bought 18 vehicle from you over the years. options we wanted. My extended family has bought 18 vehicle from you over the years. More

Excellent Service We had received notice about some "recall" or update service on our vehicle. So we scheduled service at Tenvoorde Ford. I was told on the phone that We had received notice about some "recall" or update service on our vehicle. So we scheduled service at Tenvoorde Ford. I was told on the phone that the service work would require the vehicle to be left at the service center and to allow at least three hours for the work. The morning I brought the vehicle to the shop, I was told that the ticket said it was a drop-off service and that it would be completed as available--so it could take most of the day. I was a little disappointed because that was different than the phone conversation but the work needed to be done. I stayed at the service center and went to work on some electronic documents and emails. I was very surprised when Jesse came back to me, in less than an hour and a half, to say the work was completed and the vehicle was ready! What a thrill to have better service and efficiency than expected or anticipated! Jesse did a great job in handling/processing our service request and the technicians did a great job in getting the work done in an efficient and effective manner! We were very pleased with the outcome on the work! More

I took my van in for noise from a vibration. It still makes that noise. The person who called me said the mechanic didn’t hear it. So they offered a tire rotation and alignment. When I got my van back th makes that noise. The person who called me said the mechanic didn’t hear it. So they offered a tire rotation and alignment. When I got my van back the mechanic had stated on my paperwork that the heat shield was rattling but they didn’t fix it! Also, my low tire pressure alert has been on since they worked on my vehicle. More

All work, whether sales or service was performed professionally and courteously. Expectations were met or exceeded. Tenvoorde Ford has my current and future car related business. professionally and courteously. Expectations were met or exceeded. Tenvoorde Ford has my current and future car related business. More

Recall and oil change My recall letter said to allow a half day for service but I was in and out, including oil change, in an hour and a half! My recall letter said to allow a half day for service but I was in and out, including oil change, in an hour and a half! More