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Tenvoorde Ford

St. Cloud, MN

4.4
2,049 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,049 reviews

October 06, 2019

new Truck you have to be the worst dealership in the country. warranty nothing all you care about if the awards on your wall buy a new vehicle and we are histor More

by jamesreining8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Bob
Oct 16, 2019 -

Tenvoorde Ford responded

James, we are sincerely sorry to hear that you feel this way. We take reviews very seriously and appreciate your feedback. We would like to discuss your experience further in an effort to improve our customer service. At your earliest convenience please contact our sales manager David at daviddrodriguez@tenvoordeford.com so we can get to the bottom of this.

October 05, 2019

Great Customer Service Our service department experience throughout the past four years has been excellent. We recommend Tenvoorde for all your service needs, and for your n More

by jaymesav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Schall, Ron Branstner
Oct 08, 2019 -

Tenvoorde Ford responded

Thank you for leaving us such a positive review. We are delighted to hear that we were able to assist you with your service needs and appreciate your business throughout the past four years. As always, come see us again soon!

October 03, 2019

Fast truthful service We brought our vehicle in for a check on something that had been ongoing. They were able to provide the root cause and offered either that we take it More

by Ford proud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Oct 08, 2019 -

Tenvoorde Ford responded

Thank you for taking the time to leave us such an amazing 5-star review. Transparency is rooted in our customer service and we are happy to hear your level of confidence with our business. We look forward to seeing you again soon!

October 03, 2019

Waste of my time. The visit was to have a truck appraised to sell. A total waste of my time!! I won't recommend to anyone to get a vehicle appraised to sell to you. More

by mjjbuddy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don,t remember the orther guy.
Oct 16, 2019 -

Tenvoorde Ford responded

Thank you for taking the time to leave us your honest feedback. We are sorry that you feel this way and are hoping to learn more about your experience with us. At your earliest convenience please give us a call at 320-257-3665 so we can discuss what may have gone wrong. We look forward to hearing from you.

October 03, 2019

New Tires Quick and accommodating service! They even gave me a car to complete my errands so I didn’t have to wait at the dealership. Thanks! More

by lldoerr
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mullenmeister
Oct 08, 2019 -

Tenvoorde Ford responded

It is our pleasure to be able to accommodate our customers! We appreciate your business with us and hope to see you again soon!

October 03, 2019

Great Customer Service Received very courteous service from both Bob ( Sales Rep) and Kolin (Finance). They both did very well getting a great deal; I would whole heartedly More

by MJAYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Annison, Kolin Miley
Oct 08, 2019 -

Tenvoorde Ford responded

Mike, thank you for taking the time to leave us a 5-star review. We are lucky to be able to help service great customers such as yourself. Please do come visit us again soon!

October 02, 2019

Overall, good experience Overall, good experience, good offer up front. Zach was forthright with dealerships position and did his best to accommodate our short timeframe exp More

by stulzy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Zachary Stumpf, Chris Popehn
Oct 15, 2019 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a wonderful 5-star review! We appreciate your business and are thrilled to hear that we met your expectations. Looking forward to your next visit!

October 02, 2019

I always request Barry because i think hes great with people I love working with Barry at time of service for my car. Hes awesome with customers. If he dont have the answer for your question(which is very rare t More

by Tanyaleemaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There all great in service
Oct 15, 2019 -

Tenvoorde Ford responded

Barry will be more than thrilled to hear the kind words you have to say about him. We at Tenvoorde Ford appreciate your continued business with us and look forward to your next visit!

October 02, 2019

Very good Service was good and price was right and options were right for us. Had worked with Dan in the past and have gained his trust. More

by hbertra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Fredrickson
Oct 15, 2019 -

Tenvoorde Ford responded

Thank you for the short but amazing feedback! Dan will be delighted to hear your kind words. Visit us again soon!

October 02, 2019

great customer service I had an issue with my vehicle and Ron Barnstner from sales worked with Barry Jensen from service to completely fix my problem at a reasonable price. More

by jdemorett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Branstner
Oct 08, 2019 -

Tenvoorde Ford responded

Tenvoorde Ford is committed to customer satisfaction, and we are delighted to hear that you were able to get your car serviced at a reasonable price. We look forward to seeing you again soon!

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