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Tenvoorde Ford

St. Cloud, MN

4.4
2,066 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,066 reviews

May 09, 2019

Friendly people but very expensive. We had rear breaks put on our Edge awhile ago. One of the calipers was hanging up and made a rubbing sound from the start. However, we were off on More

by kgradin7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember. But all employees are very respectful and courtious.
May 13, 2019 -

Tenvoorde Ford responded

KG, we are sorry you feel this way. We understand it can be frustrating when a problem persists after service, but our team only suggests repairs that we can confirm the diagnose on. At your earliest convenience, please reach out to our Service Manager Craig at cschaefer@tenvoordeford.com so we can learn how to better serve you in the future.

May 07, 2019

Mike in the Service Center Mike was amazing and really went above and beyond to address all concerns I had. Even something small, like replacing my windshield wiper fluid spraye More

by Alyssa.williams817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Tenvoorde Ford responded

Alyssa, thank you for the great review! It's great to hear that Mike took great care of you. We look forward to working with you again at Tenvoorde Ford!

May 07, 2019

AWESOME!!! I love this dealership... We have purchased multiple vehicles from them. They have ALWAYS gone above and beyond. Geroge was a great salesman, he made More

by D.Elling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolin Miley
May 08, 2019 -

Tenvoorde Ford responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark. Thank you for choosing Tenvoorde Ford!

May 07, 2019

Great service Had bought new tires last falll...and needed a tire fixed They said bring it in... Fixed the tire and was on my way! Saved me a lot of money... More

by Mary Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Tenvoorde Ford responded

Mary, thank you for the great review of our service team! We are happy we could fix your tire and get you on your way quickly. We look forward to helping you again in the future!

May 07, 2019

Recall and oil pan leak Good contact during the repair ensuring that I was kept up to date. The recall work was done properly the first time. They did a nice job. More

by AMKIPPLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Tenvoorde Ford responded

Thank you for the awesome review. Our service team works hard to properly diagnose issues and repair them quickly. Thank you for choosing Tenvoorde Ford!

May 06, 2019

Great Service and Staff! They always take good care of me! Whether it is a quick oil change or a warranty issue, every treats me as though they were taking care of a friend. More

by st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
May 07, 2019 -

Tenvoorde Ford responded

We love to hear that our service department always takes great care of you! Thank you for the great review and we look forward to servicing your car again in the future at Tenvoorde Ford!

May 05, 2019

my experience this was first time buying a ford and the service was fantastic and smooth Darin Ennen Angie Johnson and Tony Smebak were very professional and polite More

by jim1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Johnson, Darin Ennen, Tony Smebak
May 06, 2019 -

Tenvoorde Ford responded

Thank you for the fantastic review! We are happy to hear that your wife loves her new 2019 Escape. We appreciate your business and can't thank you enough for choosing Tenvoorde Ford!

May 05, 2019

Shelby This is regarding the recent service on my Shelby, NOT my Edge. Edge experience was terrible and if not for Jim, I would never come back. More

by danbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
May 05, 2019

courteous and efficient service personnel The Ranger is at or about 11 years old, but looks relatively new thanks to the regular semi-annual service and auto-butler. Personnel have changed ov More

by Old Geezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris "Oregon" Lucas, John Murray, Dave Welch
May 06, 2019 -

Tenvoorde Ford responded

It makes us happy to hear that you always have great service experience with our service department. We can't thank you enough for your loyalty to our dealership and look forward to working with you again in the future. Thank you for the excellent review!

May 03, 2019

New F150 It was great working with salesman Darrin Ennen. This is the second truck we bought from him and have been happy with his helpfulness both times. I wo More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Ennen
May 03, 2019 -

Tenvoorde Ford responded

John, thank you for the fantastic review and for coming back to purchase your second truck from us! Customer service is our #1 priority at our dealership and we couldn't do it without Darrin and our dedicated team! We appreciate doing business with you and look forward to working with you again in the future!

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