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Tenvoorde Ford

St. Cloud, MN

4.4
2,047 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,047 reviews

January 12, 2019

Great experience My wife and I bought 2 vehicles from Darin and couldn’t be happier, Darin was extremely helpful in listening to what we were looking for and finding i More

by Savageman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Ennen
January 11, 2019

Service Good experience friendly staff.like the waiting area . Coffee tastes fresh free WiFi and TV to keep me entertained during the wait. I would recommend More

by Brendak1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2019

Room for improvement I have a service plan that includes a wash every time that I bring it in. I have to remind them to wash it every time I come to pick it up, then the More

by JSCHAFER63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murray
January 10, 2019

Our experience was just what we expected. The salesman went out of his way to make sure we were satisfied before we left with our truck that we purchased. And even called us a couple days late More

by Karen987
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bower, Kolin Miley
January 10, 2019

Oil Change, Brake caliper problem, open recall work Courteous and prompt service. Brakes work like they did in November. Back out and running doing errands and jobs around the metro. Gave me phone upd More

by pikarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2019

Great service I have always been treated professionally, with respect and politely. The service to my vehicle was done efficiently and within a timely manner. I g More

by MAGGIE.MAE.PLANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Tom Mullenmeister, James Niemuth, Brian Jerde, John Murray, Trevor Stephenson
January 09, 2019

John was more than just helpful. John got me in the shop for a diagnosis of the problem on my schedule. He knew I was 90 miles away and told me to bring in when I could. More

by aschemanoil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Stumpf, John Murray
January 09, 2019

A bunch of "little things" fixed, replaced or cleaned Knowledgeable service on my Edge. Friendly staff. My Ford Edge is a good car is a to own and drive, and regular maintenance keeps it that way. More

by WAYNEW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jerde
January 08, 2019

Amazing Professionals I searched for the perfect vehicle and Mike Bower found it! He was low pressure, high knowledge and very professional. He showed me how to adjust all More

by J.CIN1987
Recommend Dealer
Yes
Employees Worked With
Chad Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bower, Tony Smebak
January 07, 2019

poor to fair the service part of my visit was an ok experiance but the so called service advisor [russ hoeschen} definatly needs a job where he doesnt have to wor More

by huvee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ Hoeschen
Jan 09, 2019 -

Tenvoorde Ford responded

We're disappointed that your experience with us wasn't a spectacular one. We are glad that we were able to service your vehicle to your expectations but always strive to give our customers a great experience and are happy to do so. We hope that you'll visit us again so we can make it up to you, but in the meantime, please contact Craig Schaefer at (320) 251-0540 so we can discuss the details of your visit.

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