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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,091 Reviews

1,091 Reviews of Tenvoorde Ford - Service Center

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December 14, 2018

Quick repair On our way to a doctor appointment we blew a Turbo Boot in the truck. I called Tenvoorde Ford and was told to bring it in after our appointments and t More

by GINAROHLLIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Tenvoorde Ford responded

Thank you for your comment on our quick turnaround service. Glad to have fixed the problem and you got back on the road with disruption.

December 12, 2018

Much better Previous service was disappointing. Called to inform service rep I’d used before was having an off day . 1000 percent better this time. Great More

by cwlake2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Tenvoorde Ford responded

Great to hear you had a good experience with our service. Our goal is to provide outstanding service and value to all our customers. Thank you for your comment and we look forward to many more good experiences. We wish you a Happy Holiday Season and a bright New Year!

December 12, 2018

Customer service I recently had my vehicle in for a recall and worked with Mike Bower and Mike Asperheim. It went great and they both are great assets to the dealershi More

by littlejohndeere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bower
Dec 14, 2018 -

Tenvoorde Ford responded

We'll pass on your positive feedback to both Mike B. and Mike A. Thank you for your kind comments. Best wishes for a Happy Holiday Season and a bright New Year!

December 12, 2018

Car Repair Service Department was very knowledgeable and courteous. My family appreciates the vehicle loaner. Thank you for the good work. I will definitely r More

by kcraft0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murray
Dec 12, 2018 -

Tenvoorde Ford responded

Thank you for taking the time to provide feedback about our service and use of a vehicle loaner. We aim to please and appreciate your comment. We wish you a Happy Holiday Season to you and your family.

December 06, 2018

Good Service I rate service based on the scheduling process, the keeping of schedules, and the work quality. Tenvoorde Ford hit all the goals for our visit on 12/6 More

by docburge1511
Recommend Dealer
Yes
Employees Worked With
Tom Mullenmeister, John Murray
Dec 06, 2018 -

Tenvoorde Ford responded

We strive to provide timely and excellent service to all of our customers! We're so glad we did so for you as well.

December 06, 2018

ARE Topper bought through Tenvoorde Leaked - Issue Resolved I bought a 2017 Ford F150 XLT SuperCrew from Tenvoorde Ford in August 2017. I also purchased other accessories, including an ARE topper, through them More

by Satisfied Customer!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris - Accessories Department (don't know last name)
Dec 06, 2018 -

Tenvoorde Ford responded

When something is wrong, we aim to make things right, and are glad to see we did that for you! Please feel free to see us again with any other service needs.

December 03, 2018

Awesome people who do great work You h ave great people who work for you and tell me honestly what's wrong and how much it will cost to fix it. More

by GALENEKASSAHN69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
quick lane
Dec 06, 2018 -

Tenvoorde Ford responded

That's what we believe in - being honest and fair with our customers! We hope to see you again soon, but not too soon, as we hope your car stays in peak running condition for a long time to come!

December 03, 2018

Mike bower was excellent and straightforward great salesman Mike bower is and excellent salesman I enjoyed buying a truck from him service department on the other hand could use a little touch up I was happy wi More

by stevehoerst25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bower, Gene Fredrickson, Tony Smebak
Dec 06, 2018 -

Tenvoorde Ford responded

We'd love for you to stop by any time to say hello! Happy holidays to you too!

November 30, 2018

Most excellent My service guy was awesome! He was right on the ball and I didn't have to wait. He set up the shuttle for me, both to and from my work. He was very pl More

by gmontonye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolin Miley, Tony Smebak, Kris "Oregon" Lucas, Dave Welch, Ron Branstner
Dec 06, 2018 -

Tenvoorde Ford responded

We're so happy to provide a service like this for our customers, especially so you don't have to miss work while getting your car fixed!

November 28, 2018

Recall on 2018 F150 I am not too pleased as I just leased this vehicle in June 2018. Wiper blade not working since lease and they said they would charge to replace. More

by mlofgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure of name, but think it was John., John Murray
Dec 14, 2018 -

Tenvoorde Ford responded

We're sorry to hear you are having an issue with your recently leased vehicle. We'd like to speak to you to learn the details of your visit so we can help with any fixes that are needed. Could you please contact Craig Schaefer at (320) 251-0540 at your earliest convenience?

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