1,158 Reviews of Tenvoorde Ford - Service Center
Awesome service On the coldest day of the year, I was able to get my car in a reasonable amount of time. It really helped to not disrupt my routine. On the coldest day of the year, I was able to get my car in a reasonable amount of time. It really helped to not disrupt my routine. More
Service Center When I arrived I was waited on immediately and my wait time was minimal while my car was being serviced. My check out went smoothly and my car was ru When I arrived I was waited on immediately and my wait time was minimal while my car was being serviced. My check out went smoothly and my car was running outside as it was a cold day and it was ready to go!!! More
Oil change Friendly atmosphere. Great service. Waiting area, quite comfortable, except coffee was cold. Bathroom is very clean and pleasant. Suggest, having Friendly atmosphere. Great service. Waiting area, quite comfortable, except coffee was cold. Bathroom is very clean and pleasant. Suggest, having an appointment. Then you know exactly how long it will be. More
Great service! Highly recommend Tenvoorde Ford and Barry! Quick and friendly everytime! Recommend them for both sales and service! St.cloud is worth the drive!!! I Highly recommend Tenvoorde Ford and Barry! Quick and friendly everytime! Recommend them for both sales and service! St.cloud is worth the drive!!! I always work with Barry and he communicates well. More
Really happy with this dealership and it's employees Barry is one of the best service people I have ever worked with. He is so friendly and so easy to work with. I get all my oil changes, maintenance, Barry is one of the best service people I have ever worked with. He is so friendly and so easy to work with. I get all my oil changes, maintenance, and cleaning and detailing done at your dealership. This time I also purchased a set of tires. Barry and I looked up the right size for my car and went back and compared treads and tire quality. He wasn't trying to push the most expensive on me, he helped me decide what tires were best. I got an alignment also, along with the regular oil change and protection service that was due. I must say, my car looked great and drove better than it has in a while on the way home. I don't know the names of the service or detail people that work on my car, but I've always had outstanding service. That's why I take the extra time and drive the extra miles to Tenvoorde. More
Great Service Always great to work with! Takes the time to explain things and goes above and beyond. Really appreciate all of the help! Thanks again for everythi Always great to work with! Takes the time to explain things and goes above and beyond. Really appreciate all of the help! Thanks again for everything. More
Oil change I arrived 20 minutes early for an oil change. After waiting an hr. and 20 minutes (it was actually 1 hr. and 40 minutes) I saw my car moved to the pic I arrived 20 minutes early for an oil change. After waiting an hr. and 20 minutes (it was actually 1 hr. and 40 minutes) I saw my car moved to the pickup area. I sat for another 20 minutes waiting to be called to get my car. I finally went to the pickup area only to see everyone talking and not working with anyone. A man asked if I needed help and I told him I wanted to know if my car was done or not. He then asked who was helping me and I told him but didn't see Mike in the drop off area at the time. Mike then came in with another gentleman and was told I was waiting to get my car. I told Mike that I saw my car out there 20 minutes ago...he stated that they had been very busy. I have previously had very good service. I was somewhat disappointed this time as my time is valuable also. Thank you More
Tom and Russ were great I needed service for my tires and routine maintenance. They took time to explain things well to me, and took care of my automotive needs. I needed service for my tires and routine maintenance. They took time to explain things well to me, and took care of my automotive needs. More
2018 FORD ESCAPE REPAIR Mike in the service department was AWESOME! He got me a rental car, he made sure my life went on as normal while my vehicle was in the shop. He was Mike in the service department was AWESOME! He got me a rental car, he made sure my life went on as normal while my vehicle was in the shop. He was in contact communicating issues, dates, times and met all of my expectations. While I was disappointed in the overall performance/failure of my vehicle, Tenvoorde Ford and it's staff made the experience simple and minimized the stress in having a vehicle failure. Darin in Sales and Tony in Financing worked hard to keep my options open in the event I would decided to trade up. More
Barry Jensen I deal only with Barry Jensen when it comes to service at Tenvoorde Ford. Barry listens to my request and concerns and always goes over the top to mak I deal only with Barry Jensen when it comes to service at Tenvoorde Ford. Barry listens to my request and concerns and always goes over the top to make sure everything is fixed properly. More