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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,158 Reviews

1,158 Reviews of Tenvoorde Ford - Service Center

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February 13, 2019

Awesome service On the coldest day of the year, I was able to get my car in a reasonable amount of time. It really helped to not disrupt my routine. More

by SCHRANKAE
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Tenvoorde Ford responded

We are happy to provide an easy service experience for you. We strive for quality service, and dedicated employees like our service team make it happen. We hope to see you again in the future at Tenvoorde Ford!

February 11, 2019

Service Center When I arrived I was waited on immediately and my wait time was minimal while my car was being serviced. My check out went smoothly and my car was ru More

by JOANN.FELD10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Tenvoorde Ford responded

Thank you for the excellent review of our service department! We are pleased to hear that they provided five-star service. Thank you for choosing Tenvoorde Ford!

February 08, 2019

Oil change Friendly atmosphere. Great service. Waiting area, quite comfortable, except coffee was cold. Bathroom is very clean and pleasant. Suggest, having More

by joannflad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Murray
Feb 08, 2019 -

Tenvoorde Ford responded

Hi Joann, thank you so much for your recommendation and kind words about our staff. It is always a delight to hear about a customer's positive experience! We hope to work with you more in the future.

February 08, 2019

Great service! Highly recommend Tenvoorde Ford and Barry! Quick and friendly everytime! Recommend them for both sales and service! St.cloud is worth the drive!!! I More

by angelaannfries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2019 -

Tenvoorde Ford responded

Customer service is our #1 priority at our dealership and we couldn't do it without Barry and our dedicated team! It makes us happy to hear how enjoyable your car-buying experience and service experience was at Tenvoorde Ford.

February 08, 2019

Really happy with this dealership and it's employees Barry is one of the best service people I have ever worked with. He is so friendly and so easy to work with. I get all my oil changes, maintenance, More

by terrifh55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tire dept, service dept, and Detail
Feb 12, 2019 -

Tenvoorde Ford responded

Thank you for the awesome review! It’s always great to hear such great feedback about one of our stellar service team members like Barry! We’re so glad that you have always had positive service experiences with us, and that you were able to purchase the perfect tires for your car. We appreciate your business at Tenvoorde Ford and look forward to servicing your car again!

February 07, 2019

Great Service Always great to work with! Takes the time to explain things and goes above and beyond. Really appreciate all of the help! Thanks again for everythi More

by MEGAN_539
Recommend Dealer
Yes
Employees Worked With
Craig Schaefer, Tom Mullenmeister
Feb 08, 2019 -

Tenvoorde Ford responded

Thanks so much for sharing your experience with us. We strive for quality service, and dedicated employees like our service team make it happen. We look forward to servicing your car in the future.

February 07, 2019

Oil change I arrived 20 minutes early for an oil change. After waiting an hr. and 20 minutes (it was actually 1 hr. and 40 minutes) I saw my car moved to the pic More

by sdjukebox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a review. However, we are very sorry to read about your experience with our service department. We strive to provide our customers with top-notch service, yet it seems we may have missed the mark. When you are able, please contact Craig Schaefer at cschaefer@tenvoordeford.com so we can further address your concerns and get down to the bottom of what went wrong during your visit.

February 06, 2019

Tom and Russ were great I needed service for my tires and routine maintenance. They took time to explain things well to me, and took care of my automotive needs. More

by redsox941827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen, Tom Mullenmeister
Feb 08, 2019 -

Tenvoorde Ford responded

Thank you for the review! We're happy to hear that you had a great service experience at Tenvoorde Ford.

February 05, 2019

2018 FORD ESCAPE REPAIR Mike in the service department was AWESOME! He got me a rental car, he made sure my life went on as normal while my vehicle was in the shop. He was More

by tammygehrke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin Ennen, Tony Smebak
Feb 06, 2019 -

Tenvoorde Ford responded

We are happy to hear that Tenvoorde Ford and our service team were able to make your experience simple and minimized your stress. Thank you so much for your recommendation and kind words about our staff. It is always a delight to hear about a customer's positive experience!

February 05, 2019

Barry Jensen I deal only with Barry Jensen when it comes to service at Tenvoorde Ford. Barry listens to my request and concerns and always goes over the top to mak More

by Yendor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Tenvoorde Ford responded

Thank you for your loyalty to our service team. Our staff goes above and beyond to ensure our customers have the best experience possible, and we're so glad that Berry is able to provide that to you!

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