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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,091 Reviews

1,091 Reviews of Tenvoorde Ford - Service Center

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December 26, 2018

Awesome! The oil change was ready quicker than expected and I was able to use my rewards to pay for it! Customer service that day was excellent! More

by kml.branam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Brian who checked me out - it was Dec. 21st at about 1:30. , Tom Mullenmeister, Brian Jerde
December 26, 2018

Service and repair Brought my 2018 F150 is for routine service and to repair a slow leak in the tire. The technician and staff were awesome to deal with. Only two concer More

by chone0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolin Miley
December 19, 2018

Great service I was immediately greeted and helped when I walked in the door. I got just the car I wanted and the sales rep arranged the financing i needed. More

by FRLEOMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Anderson
Dec 21, 2018 -

Tenvoorde Ford responded

Glad to hear you had a great experience in purchasing a new vehicle and that everything went smoothly. We appreciate your comments and wish you a Happy Holiday!

December 19, 2018

New tires needed Came in to have my tires Checked because the low tire pressure light was coming on a lot. Discovered the bead between the rim and tires was wearing aw More

by abmarquardt756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Dec 21, 2018 -

Tenvoorde Ford responded

We're glad to know your new tires will keep you safe on the road; and, received an excellent offer. Thank you for your positive rating. May your tire pressure stay at the correct PSI and your Holidays be bright!

December 17, 2018

Bought wiper blades and they installed- Thankyou! Absolutely Awesome Experience- Service was very friendly and fast and went over and above to not only get us our wiper blades but installed them also. More

by ckeil1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mullenmeister
Dec 21, 2018 -

Tenvoorde Ford responded

We love that you had an awesome experience! New wiper blades will give you a safer ride in rain, snow, and sleet. Let's put those blades on as soon as possible because you never know when you'll need them. Stay safe on the roads and Happy Holidays!

December 17, 2018

Super Service Great custmer service and work. Friendly appointment setting. Fast auto drop off. Received Call for ready pickup. Car wash done...nice surprise. More

by buhrmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Anderson
Dec 21, 2018 -

Tenvoorde Ford responded

Fast service, friendly appointment setting, and a sparkling clean car. Thank you for your appreciation. We try our best to make it easy for you. Happy Holidays!

December 16, 2018

Very good service. I am happy I got in and out of the shop in a reasonable amount of time and for a reasonable amount of money. Russ was very helpful and professional. I More

by Blue Taurus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
December 16, 2018

100$ waste of time. I had just purchased my 2013 f 150 from tenvoorde less than 60 prior to my visit. I dropped my truck off mid day Monday, received the technicians serv More

by alietha
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Warren
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Murray
Jan 07, 2019 -

Tenvoorde Ford responded

We are sorry that you had to deal with an unfortunate repair so early on in owning your 2013 F150. I assure you we performed a thorough inspection and had there been an issue with the coil or spark plugs at that time we would have repaired at that time. Unfortunately, items such as coils and spark plugs can fail at any time. We would like to discuss your visit so please contact Craig Schaefer (320)251-0540 at your earliest convenience. Thank you.

December 15, 2018

very vert good! They made it possible for me to make my 2 Dr. Appointments while my pick up was being serviced and delivered it to the Dr. Clinic More

by BOBFRAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Niemuth, Trevor Stephenson
Dec 17, 2018 -

Tenvoorde Ford responded

We're happy to hear you were able to make your two Dr. appointments while your vehicle was being serviced. Having the ability to be mobile when you need to meet your appointments definitely makes servicing the vehicle a little easier. We wish you all the best for the Holidays!

December 14, 2018

Got the job done. I have done business with Tenvoorde since 1993. Overall for the most part not too many negative things to say. I do believe that when leasing my las More

by Honeybunch5529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lundgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolin Miley, Russ Hoeschen, Ron Branstner
Dec 17, 2018 -

Tenvoorde Ford responded

We believe in complete transparency with our customers when it comes to pricing for sales and service. If you feel as though there were some discrepancies in what should have been paid, we'd love the chance to discuss the details of your purchase to reach a conclusion you are happy with! Please contact David Rodriguez at 866-963-2909 at your convenience.

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