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Tenvoorde Ford - Service Center

St. Cloud, MN

4.4
1,245 Reviews

1,245 Reviews of Tenvoorde Ford - Service Center

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January 23, 2025

Very Professional and thorough. I would recommend service to anybody. I appreciate the honesty and care for my needs. More

by MPNORTON03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Tenvoorde Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our service professional and thorough. At Tenvoorde Ford, we prioritize honesty and care, and we're so glad that it made a difference for you. We appreciate your recommendation and look forward to serving you again!

January 19, 2025

I have had more work completed in the Quicklane area then the main shop but both do great work, too bad the Quicklane is more swamped, if they had more quality tech's, wait time would be down and probably ha More

by scott_gallion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Tenvoorde Ford responded

Hi Scott, thanks for your feedback! We're glad both the Quicklane and main shop have provided great service. We understand the wait times can be frustrating and are working on improving efficiency. We appreciate your patience and value your input! Feel free to reach out if you need anything else.

January 18, 2025

He is always helpful and pleasant. He keeps us informed all day - even when he’s super busy! More

by bcannon10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Tenvoorde Ford responded

Hi, Thank you for the kind words! We’re glad to hear you’ve had a great experience with our team member. We take pride in keeping our customers informed, even on the busiest days. We appreciate your continued trust in Tenvoorde Ford!

January 13, 2025

Checking our truck in was an easy process. The service work was done about an hour before the time we were told. More

by priceac55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 14, 2025 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re happy to hear that checking in your truck was easy and that the service was completed ahead of schedule. We appreciate your trust in Tenvoorde Ford and look forward to serving you again!

January 11, 2025

Brought my jeep in for a coolant change before my daughters birthday. It was the only place I could get it in. Paid over $200 and picked it up at the end of the day. Drove it home with no heat. They More

by Rvnraged
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Jan 14, 2025 -

Tenvoorde Ford responded

We want to extend our sincerest apologies for the challenges you’ve faced after our service. We genuinely understand how frustrating this must be for you, and we can assure you that your concerns are extremely important to us. To ensure we address your issues promptly and effectively, we encourage you to reach out to our service manager, Craig Schaefer, at cschaefer@tenvoordeford.com so we can discuss what occurred and work toward a resolution. Thank you for your understanding and patience during this time. We truly appreciate your feedback and the opportunity to make things right.

January 11, 2025

Very informative and letting me know exactly how long I would have to wait thank you More

by MARK.EBNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Tenvoorde Ford responded

Thank you, Mark! We're glad our team at Tenvoorde Ford provided clear and timely communication about your wait time. We appreciate your kind words and look forward to assisting you again in the future!

January 06, 2025

Did not care for the exprerience I had. My Bluetooth system was messed up after an airbag recall service. Rude upon addressing the situation. Aside from the kind woman at the front main des More

by dkoonst23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

January 06, 2025

The work was done quick and my tires are and good to go and I will return with future services More

by jessicamwest0908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Tenvoorde Ford responded

Thank you, Jessica! We're glad to hear your tire service went smoothly. We look forward to assisting you with any future services!

January 06, 2025

The staff professionalism is above reproach. They completed the job in a minimum time frame. More

by dannywilliams502
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Tenvoorde Ford responded

Thank you, Danny! We're pleased to hear about your positive experience with our professional staff and efficient service. We appreciate your feedback!

January 06, 2025

Barry does a excellent job for me. I will go back to him on my next oil change. More

by jelpowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad Barry provided excellent service, and we look forward to assisting you again during your next oil change.

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