1,245 Reviews of Tenvoorde Ford - Service Center
Though I had a small problem, mostly due to my ignorance, I was treated with courtesy and understanding. The service person was kind and considerate. I was very impressed. I was treated with courtesy and understanding. The service person was kind and considerate. I was very impressed. More
Mike did a great job explaining the issue and the time that it was going to take to make this repair. that it was going to take to make this repair. More
For a female car owner, Tenvoorde and Justin Erwin represent the most factual and correct answers to questions and concerns about my vehicle. Always an upfront price and I can count on it being done c represent the most factual and correct answers to questions and concerns about my vehicle. Always an upfront price and I can count on it being done correctly the first time. Suggestions are presented as to car maintenance, prices given and work is scheduled. I have never been "snowed" by someone trying to sell me something that the car does not need. If that should ever happen, it is "goodbye Ford and Tenvoorde! Trust is something you cannot buy; it is earned through thoughtful and superb service; when you lose trust, you have lost a customer, every potential customer that person talks too. More
Barry was very nice and professional. He made me feel really comfortable. And he caught something on my truck that was under warranty and suggested that we get it fixed as soon as possibl He made me feel really comfortable. And he caught something on my truck that was under warranty and suggested that we get it fixed as soon as possible. More
Worst experience ever would never recommend to anyone three hours for oil change and when they were done, broke down in their own parking lot three hours for oil change and when they were done, broke down in their own parking lot More
The work was completely quickly, the representatives are knowledgeable and friendly. The tires are working well and giving me confidence as I drive this winter. Thank you! This was in the Quick Lube Dept knowledgeable and friendly. The tires are working well and giving me confidence as I drive this winter. Thank you! This was in the Quick Lube Dept. More
Miles was great! However your book keeping system is not. Our phone number has not been updated and we have asked multiple times. Because of this we had to wait for However your book keeping system is not. Our phone number has not been updated and we have asked multiple times. Because of this we had to wait for our licenses plate to be sent to us. Not okay. Update all contact info please. More
My service is always great at the service center. My advisor Mike is why I keep coming back. Make me feel welcome and appreciated. I’ve had other service advisors and no comparison. Thanks Mike for y My advisor Mike is why I keep coming back. Make me feel welcome and appreciated. I’ve had other service advisors and no comparison. Thanks Mike for your services!!!! More
Mike was very polite and kept me informed on what was going on with fixing our vehicle. going on with fixing our vehicle. More