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Texan Buick GMC

Humble, TX

4.2
712 Reviews

18225 Eastex Fwy

Humble, TX

77338

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712 Reviews of Texan Buick GMC

December 02, 2023

Attentive professional friendly. Service was exceptional will definitely return when needed. Keep clients updated very concerned about the need More

by amc1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Dec 04, 2023 -

Texan Buick GMC responded

Thanks for your awesome review! We're very happy to hear that our team was of such great help to you. We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Texan GMC Buick Team

December 02, 2023

very good SVC. But I have not rec mytags. No Phone call to mai I More

by BETTY.BOOKMAN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Dec 05, 2023 -

Texan Buick GMC responded

We would like to thank you for sharing this review, Betty. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Texan GMC Buick Team

December 01, 2023

Outstanding service. I’m very impressed with Abe and the service team. I will highly recommend TEXAN ! More

by cbsitterle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. ABE
Dec 01, 2023 -

Texan Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Abe and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Texan GMC Buick Team

December 01, 2023

Since I made the purchase back in 2016 Texan GMC Buick customer service and service technician have been very cordial and have went beyond the normal to make sure that their customers are taking cared of. More

by the01brownsugar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huberto, Inez
Dec 02, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

December 01, 2023

All was good except that an item needs repaired on my vehicle. They said they would call and schedule. Its been over 2 weeks, no call. Salesman hasn't returned call. More

by jimmolnar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Williams, Beth Patlan
Dec 04, 2023 -

Texan Buick GMC responded

Thank you for sharing this review regarding your experience with us, Jim. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

November 30, 2023

I typically deal with Travis and has always been excellent! He is customer focused, listens well, pleasant to deal with, and goes above and beyond to do the right thing. I've had limited interacti More

by MIKE S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Brady; Abe
Dec 01, 2023 -

Texan Buick GMC responded

Mike, thank you so much for the wonderful review of your experience at Texan GMC Buick. Travis is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The Texan GMC Buick Team

November 30, 2023

Very easy to deal with. Called me about a new vehicle that came in and bought it More

by JNR1000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sony
Dec 01, 2023 -

Texan Buick GMC responded

Thank you for this amazing review! We really appreciate your business. If you have any questions, please don't hesitate to reach out. Sincerely, The Texan GMC Buick Team

November 30, 2023

Customer service was great and I was in and out at a reasonable time on my visit More

by amandalg1314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Dec 01, 2023 -

Texan Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Texan GMC Buick Team

November 29, 2023

Serv Advisors do not greet you or ask how can they help you. You stand there waiting. Kept my car for 1 week, nothing was done to the car, because it was not showing anything wrong on the screen. Di More

by LUCINDACERVANTES62
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Nov 30, 2023 -

Texan Buick GMC responded

Lucinda, we take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, The Texan GMC Buick Team

November 29, 2023

This was a Very pleasant experience. The process was quick and easy. I would definitely recommend others to come here. More

by missprettia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Nov 30, 2023 -

Texan Buick GMC responded

We cannot thank you enough for your wonderful review of Texan GMC Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Texan GMC Buick Team

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