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Texan Buick GMC

Humble, TX

4.2
712 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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712 Reviews of Texan Buick GMC

November 29, 2023

Great Service. Very clean and professional dealership. Telling everyone about how great Texan GMC is! More

by MindGames101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 30, 2023 -

Texan Buick GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Texan GMC Buick Team

November 29, 2023

The waiting area is comfortable and I appreciate the coffee and water that is provided, but, I waited 2 hours for an oil change and tire rotation. I also appreciate the car wash. More

by Becky.a.cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Report | Print
Nov 30, 2023 -

Texan Buick GMC responded

Thanks for your great review, Becky. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Texan GMC Buick Team

November 28, 2023

Great customer service all of the time. Always friendly and of good knowledge about your vehicle and it services. More

by Bspurling31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 29, 2023 -

Texan Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Texan GMC Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Texan GMC Buick Team

November 28, 2023

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by RUIZ6067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 29, 2023 -

Texan Buick GMC responded

Thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, The Texan GMC Buick Team

November 28, 2023

I have been with this dealership for years and they have always taken care of me with the best hospitality. Always have made me feel as if I was family. Bought my first car with them and all my other cars a More

by csdelaorre75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Victor, Madison Spencer, Beth Patlan
Report | Print
Nov 29, 2023 -

Texan Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Texan GMC Buick Team

November 28, 2023

Will not call back or message after someone took a message to get back to me More

by Juan Niño
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Department
Report | Print
Dec 04, 2023 -

Texan Buick GMC responded

Thank you for reaching out to us, your experience is taken seriously by our entire team, Juan. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Sincerely, The Texan GMC Buick Team

November 27, 2023

Honest, courteous and friendly service; Service staff seems very knowledgeable; I would recommend them to my friends. More

by BBIRDEN
Workmanship
Recommend Dealer
Yes
Employees Worked With
Travis , Madison Spencer, Beth Patlan
Report | Print
Nov 29, 2023 -

Texan Buick GMC responded

We cannot thank you enough for your wonderful review of Texan GMC Buick and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Texan GMC Buick Team

November 27, 2023

This time they took really good care to keep me informed and fixed my car ! That made sure I had a loaner More

by sandynellums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Nov 29, 2023 -

Texan Buick GMC responded

Thank you for leaving us this great review, Sandy! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Texan GMC Buick Team

November 27, 2023

They were friendly and completed the work in a reasonable amount of time followed up and answered my questions post work completed. More

by bradstover6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Nov 29, 2023 -

Texan Buick GMC responded

We appreciate you for letting others know about your experience, Brad! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

November 26, 2023

Scheduling was easy and service was good. Travis was helpful and follow up was timely. More

by Txrossi1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Nov 29, 2023 -

Texan Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Texan GMC Buick Team

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