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Texan Buick GMC

Humble, TX

4.2
712 Reviews

18225 Eastex Fwy

Humble, TX

77338

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712 Reviews of Texan Buick GMC

November 26, 2023

They were very prompt at assisting when I arrived for my oil change appt and they were very professional at the end. It took an hour and 15 minutes for my car. More

by rwcage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Nov 29, 2023 -

Texan Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Texan GMC Buick Team

November 25, 2023

Had car serviced when I picked up broken baby mirror broken cabin filter door never heard back from dealer after I showed them the items mentioned More

by JAGARZA
Workmanship
Recommend Dealer
Yes
Employees Worked With
na
Nov 27, 2023 -

Texan Buick GMC responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The Texan GMC Buick Team

November 25, 2023

I took my yukon in for a radiator leak. they fixed that and they also noticed some other things that need to get repaired. It took some time but it was all completed in a timely fashion and More

by donmarti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Nov 28, 2023 -

Texan Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Texan GMC Buick. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Texan GMC Buick Team

November 24, 2023

It's always a problem when getting the vehicle serviced or repaired. I wish they would be extra careful with the cleaness after doing a job. I always find oil stains, broken parts, or scratches on my vehic More

by Bustillo167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Nov 27, 2023 -

Texan Buick GMC responded

Thank you for sharing your experience with us. We'd like to learn more about your concerns. Please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

November 24, 2023

Making an appointment was easy on-line. Service Advisor got to me quickly to determine what I needed. Service performed in time designated for the service. More

by terryalliston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Gunner.
Nov 27, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

November 24, 2023

I have had three different situations with this dealership that has caused more damage to my vehicle then helping. I’ve reached out to corporate regarding this situation and they aren’t any help si More

by Teejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Figueroa , Madison Spencer, Beth Patlan
Nov 28, 2023 -

Texan Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 24, 2023

Easy service appointment scheduling. We have always been kept well informed. Thank you Texan staff! More

by marysmithhowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 27, 2023 -

Texan Buick GMC responded

Hello Mary! It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Texan GMC Buick Team

November 23, 2023

It wavehicles a fantastic experience working with your Texan Buick GMC Team to purchase our vehicle. More

by jfreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed
Nov 25, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

November 23, 2023

Great service and they listen to my concerns and questions. I usually don’t make an appointment, but I service on my Yukon. More

by Irenecruz075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe
Nov 25, 2023 -

Texan Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Texan GMC Buick Team

November 21, 2023

Had the truck I wanted and worked with me on trade- in. The experience was not too unpleasant. More

by WEEDEAVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I did not deal with these people.
Nov 22, 2023 -

Texan Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your positive experience at Texan GMC Buick! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Texan GMC Buick Team

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