Texan Buick GMC

Brought Yukon in for 36,000 service and after service, there was an issue with steering and brakes squeaking and I tried to make an appointment to bring back and technician told me it would take 4 days to there was an issue with steering and brakes squeaking and I tried to make an appointment to bring back and technician told me it would take 4 days to diagnose despite making an appointment. More

Fantastic service. Job completed in a timely matter No long wait. Employers keep you inform of service progress. Job completed in a timely matter No long wait. Employers keep you inform of service progress. More

Do job own getting Truck in and out own oil change and wash it let you no done wash it let you no done More

Daniel was great. Things went smoothly. I will recommend Texan GMC. Thank you so much. Things went smoothly. I will recommend Texan GMC. Thank you so much. More

No answer as to when I'll get my plates for my truck. Everything else was fast and easy. Everything else was fast and easy. More

Helpful,friendly, do not rush you. Explain everything that was going on and how long it would take. Explain everything that was going on and how long it would take. More

This dealership service department is a complete disaster. The SUV was left for one week to have radio rear speakers volume fixed, park assist repaired, oil change w/ tire rotation. Repairs to the b disaster. The SUV was left for one week to have radio rear speakers volume fixed, park assist repaired, oil change w/ tire rotation. Repairs to the body that the sales representative said were to be repaired as per the approval of the General Manager. The oil was changed tires were not rotated RR tire was low on air at pick up. Radio issues were said to be normal because the rear speakers are too small, and the computer said it’s all good. The park assist was originally broken then missing a chip then to now on a recall. Body repairs was not done. Sales manager stated I purchased a used car in AS IS condition. My SUB is a leased vehicle that was a demo. When I asked for my vehicle service could not find it. I looked up my vehicle location on the My Buick app and walked to it. BTW my vehicle never moved according to the App since I checked it every day when it was in service. Since this service the Graff Automotive has been aware of the many issues. The General Manager of Texan has email me but has never responded to how they will resolve this matter. The General Manager has never answered any of my phone messages an or phone calls. More

Dealership wrecked my truck after washing post maintenance and still made me pay for the maintenance following body repairs and did not re-wash my truck.Had a lot of mud outside and inside the tru maintenance and still made me pay for the maintenance following body repairs and did not re-wash my truck.Had a lot of mud outside and inside the truck. They took very good care of me. Had to have the body repairs done twice at dealership because they took pride in the quality of work. More

The employees are very professional and respectful of your time. The service is quick and easy to schedule. your time. The service is quick and easy to schedule. More

As good as expected I guess kind of rude everyone walking fast looking worried trying to avoid you asking them for help fast looking worried trying to avoid you asking them for help More