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Texan Buick GMC

Humble, TX

4.2
708 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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708 Reviews of Texan Buick GMC

November 15, 2023

Simply takes too long to complete services. . always has a long queue and does not provide a loaner car More

by dennisjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 17, 2023 -

Texan Buick GMC responded

Thank you for your feedback, Dennis. We appreciate you taking the time to write this review and would like to learn more about your experience. Please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

November 14, 2023

My experience was fantastic as usual. They completed the work quicker than I expected, which is always nice. More

by BRIANDANN2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Report | Print
Nov 15, 2023 -

Texan Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Texan GMC Buick Team

November 13, 2023

Jessica did an amazing job as usual. whomever worker on the truck or drove the truck changed my pre set radio stations. Not sure when a oil change is why i had service done. I had to rea More

by ROY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in service
Report | Print
Nov 14, 2023 -

Texan Buick GMC responded

Thank you for taking the time to provide this feedback, Roy. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team to make sure this issue does not happen again. Please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Texan GMC Buick Team

November 13, 2023

Doing business with Texan GMC was super easy. The team answered all my questions and took care of the process from start to finish. More

by golmos527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Roy
Report | Print
Nov 14, 2023 -

Texan Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Texan GMC Buick Team

November 13, 2023

Hi , I use this dealership all the time . They provide excellent professional services without a hassle. The technicians or top notch and know their work. I recommend this dealership. More

by REGINALDPARKER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 14, 2023 -

Texan Buick GMC responded

Reginald, we cannot thank you enough for your wonderful review of Texan GMC Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Texan GMC Buick Team

November 13, 2023

The service rep was very helpful and the mechanics return of vehicle in time manner, and all work was done completely. More

by roylin jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 14, 2023 -

Texan Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Roylin! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Texan GMC Buick Team

November 13, 2023

Our customer rep abe is always on point with our vehicle and needs very respectul and on point in answering questions and concerns More

by victorhsanchez75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe, Madison Spencer, Beth Patlan
Report | Print
Nov 14, 2023 -

Texan Buick GMC responded

Victor, thank you for the awesome feedback! Abe is an excellent customer rep and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Texan GMC Buick Team

November 12, 2023

They don’t rerun your calls. They were going to let me drive away with 10 pounds of pressure in my tire. More

by frank.saye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 14, 2023 -

Texan Buick GMC responded

Thank you for sharing this review regarding your experience with us, Frank. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

November 12, 2023

The service department always does an excellent job on my truck in an appropriate amount of time. Abe, Victor and Humberto are great at their jobs. Of course the service techs themselves do great sorting pro More

by CTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Lopez, Victor Figueroa, Humberto Izaguirre
Report | Print
Nov 14, 2023 -

Texan Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Texan GMC Buick's Service Department. Sincerely, The Texan GMC Buick Team

November 11, 2023

They resolved my issue quick and painless. They explained my part would be on back order. More

by Benita M Slate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 13, 2023 -

Texan Buick GMC responded

Thank you for your outstanding rating about our service department, Benita. We appreciate the opportunity to service your vehicle and look forward to doing so again in the future when the part comes in. Thanks for taking the time to write this review! Sincerely, The Texan GMC Buick Team

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