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Texan Buick GMC

Humble, TX

4.2
712 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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712 Reviews of Texan Buick GMC

November 13, 2023

Our customer rep abe is always on point with our vehicle and needs very respectul and on point in answering questions and concerns More

by victorhsanchez75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe, Madison Spencer, Beth Patlan
Report | Print
Nov 14, 2023 -

Texan Buick GMC responded

Victor, thank you for the awesome feedback! Abe is an excellent customer rep and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Texan GMC Buick Team

November 12, 2023

They don’t rerun your calls. They were going to let me drive away with 10 pounds of pressure in my tire. More

by frank.saye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 14, 2023 -

Texan Buick GMC responded

Thank you for sharing this review regarding your experience with us, Frank. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

November 12, 2023

The service department always does an excellent job on my truck in an appropriate amount of time. Abe, Victor and Humberto are great at their jobs. Of course the service techs themselves do great sorting pro More

by CTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Lopez, Victor Figueroa, Humberto Izaguirre
Report | Print
Nov 14, 2023 -

Texan Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Texan GMC Buick's Service Department. Sincerely, The Texan GMC Buick Team

November 11, 2023

They resolved my issue quick and painless. They explained my part would be on back order. More

by Benita M Slate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 13, 2023 -

Texan Buick GMC responded

Thank you for your outstanding rating about our service department, Benita. We appreciate the opportunity to service your vehicle and look forward to doing so again in the future when the part comes in. Thanks for taking the time to write this review! Sincerely, The Texan GMC Buick Team

November 11, 2023

Victor and Anita were very professional and treated me as part of the gmc family. They kept me informed and updated about my vehicle and I was very grateful. Thanks so much!!! More

by wendyprevot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, anita
Report | Print
Nov 13, 2023 -

Texan Buick GMC responded

Wendy, hello and thank you for this fantastic review! Family is just what you are and we are very happy that Victor and Anita made you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Texan GMC Buick Team

November 11, 2023

Good service Good price Good help for all costumer i like the place i will buy onather trucks More

by ARTUROCASTILLO7272
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mario , Madison Spencer, Beth Patlan
Report | Print
Nov 13, 2023 -

Texan Buick GMC responded

We appreciate you for letting others know about your experience, Arturo! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

November 10, 2023

Good people help with purchasing experience Make me feel comfortable with signing papers For car purchase More

by sotuyo.jesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime , Madison Spencer, Beth Patlan
Report | Print
Nov 13, 2023 -

Texan Buick GMC responded

Jesse, thank you for writing this amazing review for our team! At Texan GMC Buick, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Texan GMC Buick Team

November 10, 2023

It was neat, very professional, the person who helped us was very respectful and knowledgeable More

by artice01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
November 10, 2023

Gunner was ok. Wish he would try harder to get things done faster. My truck was there for over a month. When I was done I still had to come back to get my mirror to More

by KRISTINGARCIA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gunner
Report | Print
Nov 13, 2023 -

Texan Buick GMC responded

Thank you for your feedback, Kristin. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Texan GMC Buick Team

November 09, 2023

Great service representatives, very helpful always polite an an an an an an that's all. More

by shhh9998
Workmanship
Recommend Dealer
Yes
Employees Worked With
Gunner and victor
Report | Print
Nov 09, 2023 -

Texan Buick GMC responded

Hello, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Texan GMC Buick's Service Department. Sincerely, The Texan GMC Buick Team

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