Texas Auto North
Houston, TX
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Had high hopes for this dealership because they had the exact car I wanted in stock. Unfortunately after 2 weeks of working with Melvin Moore, him and his team completely reneged on the deal we had both ag exact car I wanted in stock. Unfortunately after 2 weeks of working with Melvin Moore, him and his team completely reneged on the deal we had both agreed on. Less than 24 hours before I was FLYING in to pick up the vehicle. The only reason he gave was because a sales manager had quit and he could no longer honor his word. Weeks of them essentially harassing me to purchase the vehicle, calling and emailing nonstop all to try and bait and switch the price at the last second. Absolutely atrocious way to do business! Stay far away from these guys. More
This is not my first purchase at Texas Auto North and there is good reason for that. First and foremost is David Melendez. He is by far the best person in the car business that I have ever dealt with. Ho there is good reason for that. First and foremost is David Melendez. He is by far the best person in the car business that I have ever dealt with. Honest, sincere, and truly cares that you are taken care of in every single aspect of the car buying experience. Not just the sale but after the sale when it really counts. Secondly, the dealership philosophy is second to none. Their slogan "we sell the cars you want to drive" has to be the most accurate in the business. Texas Auto North (or South) has to be on your list to check out when you are in the market. If not, you are only hurting yourself. More
I have bought many high end vehicles new and preowned. Most preowned autodealer's salesmen are not always knowledgeable about the vehicles. That was not the case for me dealing with David Melendez. He was Most preowned autodealer's salesmen are not always knowledgeable about the vehicles. That was not the case for me dealing with David Melendez. He was fantastic from my email inquiry of the vehicle all throughout the buying of the vehicle. He even went out of his way in assisting me with an unforeseen issue after the sale a few days later. Extremely professional. Actually, a better experience than a new car dealership. I would recommend without hesitation. Pete More
Don't come here. Initially, they seemed nice and friendly - very eager to sell us a car. Upon purchasing said car, we noticed numerous issues with the car, costing over $2k in fixes. We purchased an "as is" - very eager to sell us a car. Upon purchasing said car, we noticed numerous issues with the car, costing over $2k in fixes. We purchased an "as is" car, so that was not the issue. The issue is upon asking for the initial 98-point inspection done on the car, no one would answer their phone or email after numerous attempts. Upon physically going into the store and waiting, we were promised the report by three MANAGERS, but to no avail. Further, we spent an additional $6,000 dollars for their Platinum Protection plan which turns out cannot be used anywhere but their mechanic shop (we were told it would be accepted at FireStone, etc.). Needless to say, we canceled the completely useless warranty plan and won't be going back to Texas Auto North again. Don't waste your time or energy here - more stress than its worth. More
Hi this is Donna Knox I am so amazing of Texas auto I experience them on Saturday with a young lady by the name of Heilly she is so awesome Amazing very friendly very courteous great customer service sk experience them on Saturday with a young lady by the name of Heilly she is so awesome Amazing very friendly very courteous great customer service skills I would recommend her more People to Texas auto You all have my support great team .keep shining Heilly God have A special calling for you remain the same.Thank you More
Great dealership to buy from. First time experience 5+ stars. Salesman Jeff Surrett is best salesman ever. Go see them for a great truck buying experience. Very personal and professional. Will buy there a stars. Salesman Jeff Surrett is best salesman ever. Go see them for a great truck buying experience. Very personal and professional. Will buy there again. More
Fantastic experience buying an out of state truck! Living in CA I was hesitant to make such a large purchase sight unseen. Mahdi made it easy. Transparent, fair, and highly responsive even during a Living in CA I was hesitant to make such a large purchase sight unseen. Mahdi made it easy. Transparent, fair, and highly responsive even during a storm that shut down the state of Texas! The truck arrived via expedited shipping and I could not be happier. I was worried about CA emissions.....passed with flying colors. I wholeheartedly endorse Mahdi and the team at Texas Auto North, they truly do sell the cars you want to drive! I would not hesitate to do business with them in the future. More
Staff at Texas Auto was extremely helpful. David Melendez got me a great deal on a 2008 Scion XB. David made it happen. Best experience I've ever had buying a vehicle. got me a great deal on a 2008 Scion XB. David made it happen. Best experience I've ever had buying a vehicle. More
I was very pleased with the professional service I received. David my sales guy was very knowledgeable about the car and answered all my questions. Made the whole online experience very positive. Also received. David my sales guy was very knowledgeable about the car and answered all my questions. Made the whole online experience very positive. Also provided wonderful folks to deliver my wife Mercedes right to our door just a few days later. Scott Moore Mount Vernon Indiana More
I purchased a vehicle without physically seeing it because I was in Kansas City , Mo area. The salesman assured me it was in excellent mechanical condition. Several people had driven it and wanted t because I was in Kansas City , Mo area. The salesman assured me it was in excellent mechanical condition. Several people had driven it and wanted to buy it but was unable to secure financing , I needed to jump on this . They called me continually to complete purchase. I paid them by certified check and had vehicle delivered to trusted dealer and service department I use here in town. When the vehicle arrived it would not start or even jump start, there are numerous issues that will not allow it to even pass inspection so it can be tagged. I contacted North Texas Auto over a week ago and am not getting any response , calls and e-mail are not returned . They are truly mispresenting themselves online. There is no way their service department had went over this car or if so they intentionally put a vehicle on their lot that is not drivable. Also I paid them $3,000 over the book value so they were representing this as a vehicle in great condition. More