Texas Dodge

My wife & I were looking for a 3/4 ton 4x4 in order to pull our travel trailer. We had several friends who recommended we look at the Dodge 2500 so I spent some time on the internet researching the tru to pull our travel trailer. We had several friends who recommended we look at the Dodge 2500 so I spent some time on the internet researching the truck & features and was most impressed with the product. I then jumped on the Texas Dodge website, the dealership is very close to our home, to check availability & pricing and ended up having an online chat with Curtice Spencer from Texas Dodge. Curtice was extremely helpful in providing online information so we ultimately setup an appointment to visit about their trucks. From the time I stepped on the lot of Texas Dodge I was greeted by everyone I encountered, found Curtice and he immediately made me feel at home. Within an hour, we settled on a truck that fit our needs, loved the color & features, agreed on an absolutely no haggle price, quickly setup financing and we were done. Curtice ultimately helped me with a couple of add-on's I wanted for the truck and made it all so easy. We are VERY pleased and will highly recommend Curtice Spencer and Texas Dodge to all our friends. They absolutely went the extra mile, made us feel like kings and we bought exactly what we needed & wanted. They are the definition of Value-added Customer Service. Thank you Curtice. More

We found a car on the internet we were interested in and within a few hours we were the new owners of the auto. When we talked with Phil and Curtice about our needs and wants pertaining to price , financing within a few hours we were the new owners of the auto. When we talked with Phil and Curtice about our needs and wants pertaining to price , financing, payments, and specific details of the deal, they both went above and beyond to make sure we were at ease with all aspects of our deal. we got exactly the payments and perks that we asked for as well as speedy and courteous service. We am very proud to know these gentlemen and would recommend them and Texas Dodge to everyone we know.Thank you Curtice and Phil. Yours sincerely, Joe and laura Reed More

My husband and i truly loved working with Curtice! I first became acquainted with Curtice from the online/internet search I was conducting from home. I love how we could communicate online and via email first became acquainted with Curtice from the online/internet search I was conducting from home. I love how we could communicate online and via email. In todays busy world, we don't all have excess time to be spending at a dealership, and I was wanting to take my time to be sure I felt I was making the right purchase. I must have test driven 10 - 12 different vehicles and was undecided between several models. Curtice was patient, friendly, quick to get back to me, knowledgeable, helpful, and informative. I never felt rushed or pushed at all. You may know, one of the worst things people dislike about car dealers and dealerships, is they tend to make one feel pressured. But not Curtice, or anyone else at the Texas Dodge dealership. At the same time, I had their assistance and undivided attention. Curtice worked diligently to find the exact vehicle i wanted. When I was finally ready to make my purchase, it was fast and painless! Way to go Curtice! I have already been stopped at the gas pump by a lady who fell in love with my new car. In fact, she got in and checked it out! And I definitely recommended Texas Dodge, the Journey, and of course Curtice! Thanks again, this is the 3rd vehicle we have bought from them! More

I found a Dodge Ram that I liked that was on Texas Dodge's website. I called Phil Smith & told him I was interested if they still had the truck. He said yes, and that was a nice truck at a good Dodge's website. I called Phil Smith & told him I was interested if they still had the truck. He said yes, and that was a nice truck at a good price. I called him on Friday & gave him my information, so it wouldn't take so long when I got there on Saturday. When I got there at noon, Phil was busy so he turned me over to Chad. The truck I wanted to look at wasn't there and it took them 3 hours to go get it & bring it back. After I test drove it, I started dealing with Tim Dunn. I told him I wanted to buy the truck but that I wouldn't take less than $12000 for my trade in. He came back & said he could give me $9000, and I told him that I wouldn't take that. I knew what the bluebook on my truck was and I wouldn't take less than $12000. He finally came back & said he would give me $12000. I agreed. After being there 5 hours, I finally signed the papers. It's my fault that I didn't pay closer attention to the contract, but I thought we had agreed on everything, and I was hurting & wanting to get home. When I got the papers out to get the VIN # for my insurance, they had raised the price of the truck by about $3500. I was very upset, I called on Tuesday & told Phil that that wasn't the price I agreed on. He said it was the difference of what they gave me for my trade-in and what I wanted for it. I talked to the manager & he said the same thing. I told him I wanted my truck back & he could get his back. He told me that mine had already been sold. Then Darren, the manager, called me the next day & said that that truck wasn't priced right. He had it advertised somewhere else at $31995 instead of the $29995 that was on his website. This was fraud, I don't care how you look at it. My attorney said because I signed the contract there wasn't anything I could do. But he said if they did this to me, they've probably done it to others also. Either the truck was a decoy to get customers to come in or it was priced wrong. In which case they should have told me before I bought it. When they said they would give me $12000 for my trade in, they were suppose to give me $12000. If enough people have been done this way, a class-action suit could be filed for fraudulent misrepresentation. I've been trading vehicles for 30 years, this is the first time that something like this has happened to me. Like I said, I take the blame for not paying closer attention to the contract, but after 5 hours, I was wore down. That was their intention. Darren, the price listed on your website was $29,995 not $31,995. As for the nerf bars, they were suppose to be "thrown in" not charged to me. Darren, you also LIED to me when you said my old truck had already been sold. A month after trading trucks, the bank was contacting me wanting a payment on my old truck. Now how can you sell a truck without the title, which the bank said they still had? So quit acting like there was a misunderstanding, you knew what you were doing!! I made sure the bank knew also. More