Texas Dodge

Service Department is excellent I took my Challenger here after making a 1,400 mile trip with the ABS light on. They diagnosed and fix the issue and covered the charges because ano I took my Challenger here after making a 1,400 mile trip with the ABS light on. They diagnosed and fix the issue and covered the charges because another dealership should have found that fault before. I also took it in again for windshield wiper sprayers not working and they had me in and out in under 40 minutes. Great service department. More

Getting service at Texas Dodge It was easy to get the factory recalls done on my Jeep Wrangler. The folks in service were very accommodating as they opened doors, brought my Jeep ba It was easy to get the factory recalls done on my Jeep Wrangler. The folks in service were very accommodating as they opened doors, brought my Jeep back to me when finished & etc. this dealership is far from meeting the level of satisfaction of the Toyota dealership. Still a pleasant experience however. More

Very helpful an friendly. Really enjoyed Haze.. Your service dept is second to none. Very professional installing the extra bling I added to my new truck. I was very pleased with the looks an outcom Your service dept is second to none. Very professional installing the extra bling I added to my new truck. I was very pleased with the looks an outcome. More

easy as pie. I have a 2017 Durango with just over 20,000 miles, I am disappointed that when I bring it to the dealership for service, they have not yet been able t I have a 2017 Durango with just over 20,000 miles, I am disappointed that when I bring it to the dealership for service, they have not yet been able to duplicate the problem. and my car still has a few hiccups. However, I am super satisfied with the customer service that they provide, it was so easy to drop the car off in the morning and have a shuttle service to bring me to work. they call me and let me know what work was being performed, what testing was being done, and letting me know with sincerity that they cannot get the vehicle to act up. this is not their fault that the car I bought has a couple issues, and they are working diligently to figure out what is wrong, they offer a shuttle to pick you up and bring you back to your vehicle as well. More

Great Service Every time I use Texas Dodge service department I am happy with their service. The last time we went Sydney went out of her way to help us out. The se Every time I use Texas Dodge service department I am happy with their service. The last time we went Sydney went out of her way to help us out. The service van was out of town and we would have had to wait for its return. We gave her permission to use our vehicle to drop us off while we did our Christmas shopping. We called them when we were finished and they came back to pick us up in their service vehicle asap, There was 1 1/2 hour wait that saturday morning to get our truck serviced. However, we didn't have to waste our morning sitting there waiting. More

It was great. No problems Everyone is very polite when I go in for service. I get waited on quickly. Alonzo started my car for me yesterday since it was cold. Everyone is very polite when I go in for service. I get waited on quickly. Alonzo started my car for me yesterday since it was cold. More

Rare Challenger Demons have been slow to ramp up production but due to the efficiency of the dealer along with other factors my car was one of the first in the countr Demons have been slow to ramp up production but due to the efficiency of the dealer along with other factors my car was one of the first in the country to arrive. It was immediately prepared and I was able to take possession within hours of its arrival.. Phil Smith was exceptional in his handling of this transaction from the beginning and was instrumental in giving me an opportunity to be able to own such a limited production vehicle. More

Quick efficient Willing to go above and beyond to get me the car I want in color I wanted. Built a car through jeep webpage they found me what I wanted. Willing to go above and beyond to get me the car I want in color I wanted. Built a car through jeep webpage they found me what I wanted. More

new truck purchase Got a good deal on the truck, but not a fan of having to pay tax and title at the dealership, I can do that on my own. Mike Thomas did a good job of Got a good deal on the truck, but not a fan of having to pay tax and title at the dealership, I can do that on my own. Mike Thomas did a good job of finding us truck that met our needs at a good price. The finance guy we dealt with was very knowledgeable and efficient at his job, however they were understaffed that day and we waited for over an hour to sign the paperwork. We do like our new truck, and I would recommend Texas Dodge to other people More

Our salesman was great he found the car we wanted. I was disappointed the tires were all over inflated (according to the user guide) with three tires 2 to 5 lbs. above the 44 lbs. max on the side wall I was disappointed the tires were all over inflated (according to the user guide) with three tires 2 to 5 lbs. above the 44 lbs. max on the side wall of the tire and the spare was 33 lbs. instead of 39 lbs. Your Mopar.com is no help!!!!!!! The area I need help on is all the electronics in this vehicle such as the Information center and the display in front of the steering wheel with resetting mileage etc. Reagan suggested "You Tube" and this helped quite a lot. It is ridiculous that this information is not available from your company. Thomas asked me to come by and he would go through everything and answer all my questions, which I appreciate. I would rather do it in the comfort of my home and not take up the time of your employee. This survey will not let me enter JEEP in "Vehicle Brand" so I selected Dodge. This is another example of a job that could have been done better. Thank you for letting me express my flustration. More