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Texas Dodge - Service Center

Amarillo, TX

2.3
47 Reviews

47 Reviews of Texas Dodge - Service Center

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December 13, 2017

easy as pie. I have a 2017 Durango with just over 20,000 miles, I am disappointed that when I bring it to the dealership for service, they have not yet been able t More

by akolka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept.
Dec 13, 2017 -

Texas Dodge responded

Thanks for sharing your honest feedback, and we will gladly continue to work with you on the best solution for you.

December 12, 2017

Great Service Every time I use Texas Dodge service department I am happy with their service. The last time we went Sydney went out of her way to help us out. The se More

by Alex Banda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney is the person who helped us the most but we don't remember the man's name.
Dec 13, 2017 -

Texas Dodge responded

Thanks for sharing this awesome feedback with us! We're glad that could give you an awesome experience!

December 08, 2017

It was great. No problems Everyone is very polite when I go in for service. I get waited on quickly. Alonzo started my car for me yesterday since it was cold. More

by karan63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alonzo, Phil Smith
Dec 08, 2017 -

Texas Dodge responded

Thanks for sharing this with us! We're glad that we could give you a great experience!

November 17, 2017

New tires The manager of Texas Dodge and his salesman, Chuck, took care of me at had new tires put on my vehicle the very next day after I had a flat tire. More

by Patday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Harless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Carter
Nov 20, 2017 -

Texas Dodge responded

Thanks for the wonderful feedback on us! We are glad that our management and sales staff could give you a wonderful experience on servicing your vehicle.

November 15, 2017

Awesome service department now Took my 2015 Ram in to be checked and have recall done was done and done in a quick manner had my truck back that day ! Thank you to the new service m More

by Ramguy2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ and the service manager
Nov 15, 2017 -

Texas Dodge responded

Thanks for sharing this with us! We are happy that you had a wonderful experience at our dealership.

October 29, 2017

Always excellent service! Excellent service every time I visit Texas Dodge, but I’m really irritated with Chrysler Corp. I’ve had my iPhone 7 for well over a year, the iPhone 8 More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
???
Oct 31, 2017 -

Texas Dodge responded

Thanks for honest feedback on us, Larry! We're hoping that this update should be happening very soon!

October 18, 2017

Great Service for the Money I asked for certain things to be done with the service and they not only did that but informed me of other possible problems that I wasn't aware of. More

by ubdna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 19, 2017 -

Texas Dodge responded

Thanks for sharing your honest feedback with us! Please let us know if there is anything else we can do!

October 08, 2017

Restraint recall Had little miscommunication on date of repair,I have been in service business so understood,but Brad was prompt to rectify situation and take care of More

by Patriotrecall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 09, 2017 -

Texas Dodge responded

We are glad that we could handle the miscommunication with your recall and get you in promptly! We appreciate you sharing this feedback, let us know if there is anything else we can do.

September 23, 2017

Great service experience. I just went in for routine service and they did things well and efficiently. We talked over the findings on inspection and what needed to be done to More

by Frank Weber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 25, 2017 -

Texas Dodge responded

We appreciate you sharing with us your honest feedback! Please come back and see us anytime!

September 21, 2017

They worked witj me on solving a problem. They did a great job. This time but I do believe they have techs that r not honest. Taking things off our vechles. I think they only replaced the part More

by Quinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darrin Munsell & Lorenzo Carrillo
Sep 22, 2017 -

Texas Dodge responded

Quinn, we always appreciate honest feedback from our customers. We apologize if there was ever any past issues that may have created an unsatisfactory experience. We strive to always provide honest and excellent customer service. If there is any concerns or questions you may have about your experience, please do not hesitate to call our management team. Thank you.