The Autobarn Mazda of Evanston

We contacted the Autobarn to inquire about a manual Mazda3 hatchback. This car has been hard to come by, but Lewis informed us they had a car that met our specifications and we traveled from downtown C Mazda3 hatchback. This car has been hard to come by, but Lewis informed us they had a car that met our specifications and we traveled from downtown Chicago to Evanston to take a look. We were impressed with the level of care and customer service provided. The car was offsite, so Lewis had to bring it to the dealership & was caught in traffic, however this was not an issue and we were kept updated until his arrival. The buying process was easy and stress-free. Because we had an X-plan pricing code, we didn't have to worry about haggling on price. Lewis took the time to introduce us to the maintenance staff on site and helped us set up the bluetooth to connect with our phones. They washed the car, filled it up with gas & we were on our way. It was nice to finally find a dealership who took the time to work with you and treated you kindly, with respect and with the goal of maintaining your custom for many years to come. We would highly recommend the Autobarn to anyone looking for a new car, even if you have to travel a distance to get there - it will be worth it! More

The whole process of buying my new car went very smoothly. I was expecting to be at the dealership for decent amount of time, and thankfully, I wasn't. My salesman was extremely friendly, knowledgab smoothly. I was expecting to be at the dealership for decent amount of time, and thankfully, I wasn't. My salesman was extremely friendly, knowledgable, and enthusiastic. Haggling with prices was nearly non-existant, which I thought was a positive (and still, I got my vehicle for invoice price). The finance employee was a bit pushy, but, overall, I had a really good experience. I will definitely recommend this dealership to others. More

This was an amazing experience it was my first time buying a car alone but kissy made it very easy to purchase a car she walked with me step by step to show me the car features she stayed within my bud buying a car alone but kissy made it very easy to purchase a car she walked with me step by step to show me the car features she stayed within my budget. it was a great experience if your a new buyer I would totally go to her she makes the process fun!! More

My experience at Autobarn Evanston Mazda was excellent. The team is very friendly and took their time in helping me find a new car. Lewis was very helpful and was very patient and understanding. They provi The team is very friendly and took their time in helping me find a new car. Lewis was very helpful and was very patient and understanding. They provided a great deal for me and even offered me with other great deals. I'm am very happy with my new 2012 mazda 3 and I'm glad I came to the right dealer. More

CONSIDER me, as the customer: I honestly thought my 19 CONSIDER me, as the customer: I honestly thought my 19 yr old car would last forever and was shocked to hear I had to replace it NOW! No choice, th CONSIDER me, as the customer: I honestly thought my 19 yr old car would last forever and was shocked to hear I had to replace it NOW! No choice, that’s it. I was sick. I knew I loved my car, but felt I should consider other models for comparison... suffice to say, I was not an easy client! Jonathan Sammons was the best! He accepted my circumstances easily, helped me gain valuable relevant knowledge about each issue I felt important in my new car, and never with an attitude. He is candid, well informed, quick to respond, and in the end went much more than the extra mile to get the car I wanted! I never felt like he was focused on making the sale. I feel confident about my choice and much of that is due to the help I received. I would definitely refer Jonathan and the dealership to anyone in need of help with a car. More

Lewis was an amazing attentive salesman, he was patient with us buying our first new car ever. We test drove the CX-5 which we ultimately purchased. We drove for four hours and came back a second day. They with us buying our first new car ever. We test drove the CX-5 which we ultimately purchased. We drove for four hours and came back a second day. They were tough but fair in negotiations, and in the end I am happy with the decision my wife and I made. Lewis even offered to educate us on the technical bonuses when we came back from our road trip! They have a great staff and make the process of buying a car very stress free. More

I visited 7 different dealerships in my search for a new pre-owned car. The sales consultants at this dealership were great! They were friendly, knowledgeable, and very passionate about the advantages of Ma pre-owned car. The sales consultants at this dealership were great! They were friendly, knowledgeable, and very passionate about the advantages of Mazdas. However, the sales manager at this dealership was the worst of all the dealerships I visited. He insists on speaking to all potential customers before they leave. He was very pushy and rude-- definitely a stereotypical used car salesman. When he first met me he made a sexual joke to throw me off guard, then he kept insisting that I buy a different car than the one I came in for that day. All this in spite of the fact that I’d made it clear when I came in that I was just test driving and I wasn’t ready to buy yet. I felt like a weight had been lifted off my shoulders once I left this dealership since there was so much pressure on me to buy a car when I was inside, and I was proud of myself for managing to escape without buying a car. In the end, I decided to get a Honda, and I drove to a dealer about an hour away from where I live where the sales people were much less pushy and I felt more comfortable. More

My car was damaged between me test driving it and leaving with the car. The left rear was scraped. Management would not even return our calls or respond to our letters; would not even admit possibility of with the car. The left rear was scraped. Management would not even return our calls or respond to our letters; would not even admit possibility of fault. Awful service! More

By far the fastiest, easiet, way I have ever bought a car from, excelent service A++++, would highly recommend. kissy and lisa where great and got my family and I exactly what we wanted. from, excelent service A++++, would highly recommend. kissy and lisa where great and got my family and I exactly what we wanted. More