The BMW Store

Fantastic Experience My experience with The BMW Store was exactly what it should be like to purchase a new vehicle - honest, exciting, and professional. Mat was very know My experience with The BMW Store was exactly what it should be like to purchase a new vehicle - honest, exciting, and professional. Mat was very knowledgeable about the car and process of purchasing. I knew what I wanted when I went to the showroom and he never persuaded me in another direction. The Finance Manager, Chico, was really great to work with as well. I would highly recommend Mat at the Store for BMW purchases. More

Awesome Great experience, very friendly and helpful, my wife and I both love the car. Mat was very knowledgeable about the car, warranty and service. Everythi Great experience, very friendly and helpful, my wife and I both love the car. Mat was very knowledgeable about the car, warranty and service. Everything was ready when I arrived, and all transaction’s where completed in a timely manner. Great Job More

Awesome expierence My buying expierence was awesome . Julian was honest and professional and made the buying expierence pleasure able . Quick deal and fair deal . Answer My buying expierence was awesome . Julian was honest and professional and made the buying expierence pleasure able . Quick deal and fair deal . Answered every question I had . I thought I left some paperwork in my old car and Julian was quick to check on it and get back to me. I highly recommend visiting this store if your looking for a used car. More

Excellent Service Our first experience at The BMW Store was well worth the visit. Julian was easy to work with and made the entire process seamless. We would highly rec Our first experience at The BMW Store was well worth the visit. Julian was easy to work with and made the entire process seamless. We would highly recommend their team to our friends. More

Very Quick Process Our initial experience with The BMW store was overall; positive. We have purchased several cars over the years and it was by far the fastest turn-arou Our initial experience with The BMW store was overall; positive. We have purchased several cars over the years and it was by far the fastest turn-around time from test drive to out-the-door. Our salesman was personable and professional. More

purchase new vehicle This was my first BMW purchase and Paul Kolleck was outstanding. Made sure I got exactly what I wanted. Walked me through the ordering process and a This was my first BMW purchase and Paul Kolleck was outstanding. Made sure I got exactly what I wanted. Walked me through the ordering process and asked insightful questions relative to my desired vehicle. More

Awesome experience Dean and the entire staff were excellent and provided awesome service. Easiest purchase process I've been through. Everything they promised they deliv Dean and the entire staff were excellent and provided awesome service. Easiest purchase process I've been through. Everything they promised they delivered in spades. Great work guys. More

My MINI makes me happy Jay and Chico provided excellent service for my lease buyout. Both of them took care of all the details, answered my many questions in a polite and ti Jay and Chico provided excellent service for my lease buyout. Both of them took care of all the details, answered my many questions in a polite and timely manner and made the whole process flow smoothly from start to finish. Jay helped me sort out my best option; buy miles, buyout the lease, or buy a new MINI . . . once I made my choice he supported my decision without any sales pressure. Most of the transaction could be handled via email so I didn't have to make a trip to Cincinnati until it was time to sign the paperwork. I have dealt with Chico previously and he made the whole financial end of the deal quick and a little easier to swallow :) I look forward to being a long time customer! More

Very easy to work with; enjoyable experience The BMW Store and Chris Lykins provided a very smooth buying experience, both via email and phone and in person. Production status updates were provid The BMW Store and Chris Lykins provided a very smooth buying experience, both via email and phone and in person. Production status updates were provided after the car was ordered, and the delivery and finance process at the dealership was just as smooth. I was very satisfied. More

Exceeded Expectations Saw the "Mini" online and called the dealership. Matt Swartz was helpful and enthusiastic. When I arrived the "Mini" was waiting just where Matt said Saw the "Mini" online and called the dealership. Matt Swartz was helpful and enthusiastic. When I arrived the "Mini" was waiting just where Matt said it would be. Matt and I took a test drive and discussed some of the features. He offered to let me take it home for the night. Unfortunately, I was working during business hours. Matt suggested my driving it until closing. This allowed me to show the car to my family advisors. It was a thumbs up if the financing was right. The initial loan percentage was too high. Matt called the next day with an agreeable rate. When I picked up the car, Matt made sure it was detailed, filled the gas tank and replaced a broken piece on the console. He also showed me how to set the cruise, hook up the Bluetooth etc. I worked with Chico on the paperwork for the loan. Any apprehensions I had were quickly allayed by Chico's low key style and friendly disposition. Thank you. I look forward to continuing support and service from this dealership. Karen Franz More