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The BMW Store
Cincinnati, OH
1,648 Reviews
Here at The BMW Store we’ve done a lot in over 4 decades and are very proud of our past and looking forward to an incredible future. Our customers have taken us a long way but here’s a little bit about how it all started!
It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that, he had been deeply involved with BMWs as a technician. From 1971 – 1976, Tom ran an independent service repair business called The BMW Store. With those roots, his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience. Today, nearly 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW.
There’s a highly trained, knowledgeable sales staff for both new and pre-owned BMWs, an inventory of over 100 new and pre-owned BMWs is maintained to provide excellent selection, and master technicians head service teams specialized in the various operating systems of BMWs. Our extensive assortment of well-maintained pre-owned cars are showcased in our state-of-the art Cincinnati showroom. These include BMW models, as well as those made by other marques. If you find it here, rest assured it’s carefully chosen. If you don’t see a particular vehicle, visit our Vehicle Finder Service and complete the form. We will gladly inform you when a matching car arrives.
We provide competitive BMW financing and lease options available for drivers from Cincinnati, Hyde Park, Oakley, Mariemont, Madeira, Indian Hill, Blue Ash, Montgomery, Loveland, Mason, Milford, Newport, KY, Ft. Thomas, KY, Ft. Mitchell, KY, Covington, KY, Newport, KY, Villa Hills, KY, Edgewood, KY, Florence, KY, and Northern Kentucky. Our finance managers work hard so that you are provided the best BMW financing available to you.
A recently expanded service bay features 28 lifts. More than three quarters of a million dollars in parts are kept on site for quick service, and there’s a fleet of well maintained courtesy vehicles for your servicing convenience…not to mention our new state-of-the-art facility that opened in October 2016!
Providing state-of-the-art support for BMW drivers is the natural culmination of The BMW Store’s passion for the marque. And for thousands of BMW customers in the Tri-State area, it’s one more reason why they choose to drive a BMW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,648 reviews
May 16, 2013
Great experience, easy negotiation and Darrin was very professional and knowledgeable about the vehicle. Darrin spent extra time going over the features of the car so my daughter would feel comfortable dr professional and knowledgeable about the vehicle. Darrin spent extra time going over the features of the car so my daughter would feel comfortable driving it. More
by spellerin3
Employees Worked With
Darrin Penrod
May 11, 2013
Just purchased my 13th BMW. 2,000,000 miles and only one minor repair!! I've used several dealers before. I like John Beam and BMW store best. Professional. Efficient. Respectful.. 2ond purchase there. T minor repair!! I've used several dealers before. I like John Beam and BMW store best. Professional. Efficient. Respectful.. 2ond purchase there. The only negative is the used car sales manager. He was smug and unfriendly. Walked by me several times without a word, smile or acknowledging me. Interesting attitude toward HIS customers. I'll return to buy from John again and again and time my visit around the managers day off!! More
by Katodell
Employees Worked With
John Beam
May 08, 2013
I am very satisfied with initial discussions, explanations, business matters, and drive-away orientation. The deail was efficient, friendly and fair. The dealership is well managed, and the cus explanations, business matters, and drive-away orientation. The deail was efficient, friendly and fair. The dealership is well managed, and the customer engagement was stellar. Thanks for your professionalism. More
by dickkait
Employees Worked With
Darrin Penrod
May 07, 2013
Hello, I was impressed with this dealership from my first visit and the enitre process through the pick-up of my new 335ix. Dean Stathes was very knowledgeable about the products as well as sharing info visit and the enitre process through the pick-up of my new 335ix. Dean Stathes was very knowledgeable about the products as well as sharing information pertaining to my wants and needs. I was treated with respect and courtesy by the entire staff that I met and dealt with. I will recommend this dealership to others and was very pleased with my new BMW 335ix. More
by rickgajus
Employees Worked With
Dean Stathes
May 04, 2013
This was my second car purchase from Paul Kolleck. He was very helpful to me as I determined whether or not to trade in my 7-series for a new 650i Gran Coupe. He was patient and good natured and worked was very helpful to me as I determined whether or not to trade in my 7-series for a new 650i Gran Coupe. He was patient and good natured and worked hard to get to the right price for me. Thanks! More
by Capouch
May 04, 2013
I highly recommend BMW Store for a professional I highly recommend BMW Store for a professional experience. This was the first time I bought car over the internet. Darrin was great to work wi I highly recommend BMW Store for a professional experience. This was the first time I bought car over the internet. Darrin was great to work with. He answered every question I asked. He sent me extra pictures of things I wanted to see on the car. I had to travel a long distance to travel to get car, and I had no surprises. The car was just as I was told. When I got there all the people were very helpful. I was given all the time I needed to check out the car. The paper work was set and waiting. I was on my way in very little time. The price was worth the drive. I will be checking with them on my next car need More
by nitrojohn
Employees Worked With
Darrin Penrod
May 03, 2013
This is the second time I've worked with Paul to purchase a car. He was very helpful and worked with me to reach a great deal. Once I decided to move foward with the purchase, he accelerated getti purchase a car. He was very helpful and worked with me to reach a great deal. Once I decided to move foward with the purchase, he accelerated getting the paperwork done and the car cleaned up so I could take it home that day. Great experience overall. More
by dmgibson01
May 01, 2013
This is the third car I have bought from the BMW Store. Both the wonderful cars and great service keep me coming back. Dean Stathes was extremely nice and very helpful in pointing me to the right car, a n Both the wonderful cars and great service keep me coming back. Dean Stathes was extremely nice and very helpful in pointing me to the right car, a new X1. He was knowledgeable and answered all of my questions More
by gaskilmf
April 27, 2013
John Beam delivered the best customer experience I have had while looking for a new car. I would highly recommend him to family and friends. I will always consider driving 35 miles to the BMW Store in Ci had while looking for a new car. I would highly recommend him to family and friends. I will always consider driving 35 miles to the BMW Store in Cincinnati for all of my car needs. Sincerely, The Dierker Family More
by KaraDierker123
April 14, 2013
Darrin was informative and professional. We reviewed several cars and he was patient and knowledgable. He also arranged time with a mechanic to review my car. Great experience. several cars and he was patient and knowledgable. He also arranged time with a mechanic to review my car. Great experience. More
by Ferrando
Employees Worked With
Darrin Penrod
