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The BMW Store
Cincinnati, OH
1,653 Reviews
Here at The BMW Store we’ve done a lot in over 4 decades and are very proud of our past and looking forward to an incredible future. Our customers have taken us a long way but here’s a little bit about how it all started!
It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that, he had been deeply involved with BMWs as a technician. From 1971 – 1976, Tom ran an independent service repair business called The BMW Store. With those roots, his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience. Today, nearly 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW.
There’s a highly trained, knowledgeable sales staff for both new and pre-owned BMWs, an inventory of over 100 new and pre-owned BMWs is maintained to provide excellent selection, and master technicians head service teams specialized in the various operating systems of BMWs. Our extensive assortment of well-maintained pre-owned cars are showcased in our state-of-the art Cincinnati showroom. These include BMW models, as well as those made by other marques. If you find it here, rest assured it’s carefully chosen. If you don’t see a particular vehicle, visit our Vehicle Finder Service and complete the form. We will gladly inform you when a matching car arrives.
We provide competitive BMW financing and lease options available for drivers from Cincinnati, Hyde Park, Oakley, Mariemont, Madeira, Indian Hill, Blue Ash, Montgomery, Loveland, Mason, Milford, Newport, KY, Ft. Thomas, KY, Ft. Mitchell, KY, Covington, KY, Newport, KY, Villa Hills, KY, Edgewood, KY, Florence, KY, and Northern Kentucky. Our finance managers work hard so that you are provided the best BMW financing available to you.
A recently expanded service bay features 28 lifts. More than three quarters of a million dollars in parts are kept on site for quick service, and there’s a fleet of well maintained courtesy vehicles for your servicing convenience…not to mention our new state-of-the-art facility that opened in October 2016!
Providing state-of-the-art support for BMW drivers is the natural culmination of The BMW Store’s passion for the marque. And for thousands of BMW customers in the Tri-State area, it’s one more reason why they choose to drive a BMW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,653 reviews
May 25, 2013
Paul Kolleck was very friendly and extremely thorough in going over the mechanics of the car before I drove it off the lot. I received a follow-up call from him several days after the purchase to see how I going over the mechanics of the car before I drove it off the lot. I received a follow-up call from him several days after the purchase to see how I liked it and suggested I come in if I had any further questions. My experience was a pleasurable one and I would recommend Paul to anyone interested on a new or used car. Rona Plotnick More
by pppppp
May 21, 2013
Overall experience at the BMW Store Cinci was great! Customer Service was excellent, not only from the employee working with us but all of the sales people at the store. They were very considerate and Customer Service was excellent, not only from the employee working with us but all of the sales people at the store. They were very considerate and flexible with us. Chris Lykins took the time to understand our needs and went above and beyond his duties to explain the best option for us. I would reccomend the BMW store in Cincinnati to everyone! More
by Yantzie
May 21, 2013
My experience at The BMW Store was wonderful from start to finish! The sales associate (Dean) and the business manager (Conor) were exceptional! I had a unique situation and they were patient and worked re to finish! The sales associate (Dean) and the business manager (Conor) were exceptional! I had a unique situation and they were patient and worked relentlessly to ensure everything worked out to my satisfaction. No doubt, I will definitely recommend The BMW Store as the dealership to make that new or used car purchase. Thanks again. More
by Used2010
May 20, 2013
I have purchased 3 new BMWs from The BMW Store. I have purchased them all from Paul Kolleck. Paul and everyone else at The BMW Store are true professionals. purchased them all from Paul Kolleck. Paul and everyone else at The BMW Store are true professionals. More
by maxx5993
May 19, 2013
Absolutely love this dealership! People travel from all around the area just to come to THIS dealership. You won't get better service! If you are in the market for a Mini Cooper, John Beam is the best b around the area just to come to THIS dealership. You won't get better service! If you are in the market for a Mini Cooper, John Beam is the best by far. Nothing hidden- no scams. You will love it. More
by Loriee
May 16, 2013
Great experience, easy negotiation and Darrin was very professional and knowledgeable about the vehicle. Darrin spent extra time going over the features of the car so my daughter would feel comfortable dr professional and knowledgeable about the vehicle. Darrin spent extra time going over the features of the car so my daughter would feel comfortable driving it. More
by spellerin3
Employees Worked With
Darrin Penrod
May 11, 2013
Just purchased my 13th BMW. 2,000,000 miles and only one minor repair!! I've used several dealers before. I like John Beam and BMW store best. Professional. Efficient. Respectful.. 2ond purchase there. T minor repair!! I've used several dealers before. I like John Beam and BMW store best. Professional. Efficient. Respectful.. 2ond purchase there. The only negative is the used car sales manager. He was smug and unfriendly. Walked by me several times without a word, smile or acknowledging me. Interesting attitude toward HIS customers. I'll return to buy from John again and again and time my visit around the managers day off!! More
by Katodell
Employees Worked With
John Beam
May 08, 2013
I am very satisfied with initial discussions, explanations, business matters, and drive-away orientation. The deail was efficient, friendly and fair. The dealership is well managed, and the cus explanations, business matters, and drive-away orientation. The deail was efficient, friendly and fair. The dealership is well managed, and the customer engagement was stellar. Thanks for your professionalism. More
by dickkait
Employees Worked With
Darrin Penrod
May 07, 2013
Hello, I was impressed with this dealership from my first visit and the enitre process through the pick-up of my new 335ix. Dean Stathes was very knowledgeable about the products as well as sharing info visit and the enitre process through the pick-up of my new 335ix. Dean Stathes was very knowledgeable about the products as well as sharing information pertaining to my wants and needs. I was treated with respect and courtesy by the entire staff that I met and dealt with. I will recommend this dealership to others and was very pleased with my new BMW 335ix. More
by rickgajus
Employees Worked With
Dean Stathes
May 04, 2013
I highly recommend BMW Store for a professional I highly recommend BMW Store for a professional experience. This was the first time I bought car over the internet. Darrin was great to work wi I highly recommend BMW Store for a professional experience. This was the first time I bought car over the internet. Darrin was great to work with. He answered every question I asked. He sent me extra pictures of things I wanted to see on the car. I had to travel a long distance to travel to get car, and I had no surprises. The car was just as I was told. When I got there all the people were very helpful. I was given all the time I needed to check out the car. The paper work was set and waiting. I was on my way in very little time. The price was worth the drive. I will be checking with them on my next car need More
by nitrojohn
Employees Worked With
Darrin Penrod
