The Ford Store San Leandro

Knowledgeable and Reliable I can always depend on The Ford Store's Service Department to find the problem and fix it. Over the years I've taken my car there for a wide range of I can always depend on The Ford Store's Service Department to find the problem and fix it. Over the years I've taken my car there for a wide range of service repairs, big and small. If there's a replacement part needed that's not in stock, they can get it. The Service Advisors are friendly and professional. More

Quick repair The rear doors wouldn't open from the inside. Paul was able to schedule the repair quickly and the care was returned promptly. Paul is our usual ser The rear doors wouldn't open from the inside. Paul was able to schedule the repair quickly and the care was returned promptly. Paul is our usual service writer for our fleet of cars and he's great to work with. More

A pleasure Vince was a pleasure to deal with, a great people person. For ad busy as they are the service center is run like a well oiled machine Vince was a pleasure to deal with, a great people person. For ad busy as they are the service center is run like a well oiled machine More

Easy delivery and pickup Had my first service of my 2018 Focus ST made an appointment for my service. Quick and easy drop off and pick up of my vehicle. Vehicle was ready whe Had my first service of my 2018 Focus ST made an appointment for my service. Quick and easy drop off and pick up of my vehicle. Vehicle was ready when promised. Vehicle was nice an clean when I picked it up. More

Very good service The best place to buy and service your vehicle, people who works here are doing a great job, I do recommen this dealer to do your business. The best place to buy and service your vehicle, people who works here are doing a great job, I do recommen this dealer to do your business. More

Excellent Service The service team was extremely helpful and responsive. They answered all my questions and kept me up to date on the status of my car's service. The service team was extremely helpful and responsive. They answered all my questions and kept me up to date on the status of my car's service. More

My experience was very good Staff was excellent, courteous, took info . Got car done fast. Simon took info and explain to me the cost and what was going to be done. Everything he Staff was excellent, courteous, took info . Got car done fast. Simon took info and explain to me the cost and what was going to be done. Everything he explain came out to be true-no surprises! More

Great professional service Paul is Professional in every sense of the word. Calm cool and a pleasure to deal with. He treated me like a family member. WoW Paul is Professional in every sense of the word. Calm cool and a pleasure to deal with. He treated me like a family member. WoW More

Responsive customer service throughout I initiated my search for the car on the internet. Received a quick response from the salesperson who clarified my needs. Very reasonable quote provid I initiated my search for the car on the internet. Received a quick response from the salesperson who clarified my needs. Very reasonable quote provided - at the outset, no game playing. Salesperson was reachable to me by phone and answered all my questions. Actual purchase went smoothly. Really liked the extra time spent making sure I knew how to usev5hevnew technology and syncing my phone, plus setting up the Ford app. More

Great experience buying an Escape Sam Noble was easy & straight forward to work with. Good pricing via the Costco pricing program, and then even better. Thomas and the finance team was Sam Noble was easy & straight forward to work with. Good pricing via the Costco pricing program, and then even better. Thomas and the finance team was also terrific. Highly recommend! More