The Highline Group

Super helpful without being pushy. I have driven by The Highline Group auto dealership many times. I honestly never thought I’d buy a car from there. Most cars seemed out of my league. I have driven by The Highline Group auto dealership many times. I honestly never thought I’d buy a car from there. Most cars seemed out of my league. When looking for my new Audi Q7, I looked at Car Guru and Auto Trader, both online. There were some options there. But I thought,... hey seeing as I’m browsing online, let’s see what The Highline Group have to offer. They also had options. I decided to stop by and check them out in person. I was greeted pleasantly and offered help without the rush or air of “I’m here to sell you.” Chris was super friendly to deal with and if he didn’t know the answer to a question, he didn’t give me any BS. He simply went and found the answer for me from someone else, pretty quickly. I test drove cars and there was no pressure to make a choice. This actually HELPED me make a choice. It was easy. I found the car I wanted, and the place I wanted to do business with. Zac in financing was a joy to be around and everyone was busy, but friendly and easy going at the same time. Even the guys in upper management, made a point to send me on with best wishes, when I picked up my new ride. I will definitely be purchasing future cars from these guys. They care about their customers buying experience and they deliver great product. I’m 100% satisfied with The Highline Group. More

Went in looking for a very specific vehicle. The whole team took care of me from start to finish. Had a very good experience and would recommend to anyone looking for a boutique dealership. Zaharias is a team took care of me from start to finish. Had a very good experience and would recommend to anyone looking for a boutique dealership. Zaharias is a fellow Norwich Alum and very accommodating. Nothing ever felt forced. Their number 1 priority was my satisfaction. More

Stress Free-Great Team-Excellent Selection of Vehicles Looking for an older model, lower mileage, well-maintained vehicle and found many, many options here. The team from Jim to Liam to Teddy were respons Looking for an older model, lower mileage, well-maintained vehicle and found many, many options here. The team from Jim to Liam to Teddy were responsive, knowledgeable and honest. They took care of the process in a complete and professional manner. I'd definitely go back for the next vehicle need. Highly recommend. More

Awesome experience! Jim and all the staff could not have been more helpful and accommodating to this out of state buyer! I highly recommend not only the sales team but th Jim and all the staff could not have been more helpful and accommodating to this out of state buyer! I highly recommend not only the sales team but the service department as well. They stand by their cars and I will be bringing my toy back for here for service even though I live 167 miles away! Wouldn’t trust anyone else! More

Great experience finding a used car We were looking for a standard sedan under $10K with mileage that was not too high and a car that was at least a bit stylish. Rocky Burke showed us a We were looking for a standard sedan under $10K with mileage that was not too high and a car that was at least a bit stylish. Rocky Burke showed us a number of cars that were close to what we wanted but not quite there. He was ever so helpful and thinking outside the box. Then Zac jumped in with a suggestion and we ended up with a beautiful 2006 Mercedes-Benz with only 73k miles for less than $10k. Even after having my mechanic check out the car and finding several issues with it, Highline Group agreed to fix all the problems without upping the price. We are so happy with our purchase and with the help that all the folks at the Highline Group provided. I would highly recommend this dealership! More

Relationships and Satisfaction is their Priority As I read through some of these reviews, I can't help but think that the people that gave High-Line a low rating must be more upset about their own fl As I read through some of these reviews, I can't help but think that the people that gave High-Line a low rating must be more upset about their own flawed thinking than the professionalism, quality, and caliber of automotive that High-Line exudes. I recently purchased a fully optioned Porsche 911 Carrera 4S and at no fault of anyone's, the vehicle had a few hiccups. I remind everyone that first and foremost, a car (even the most expensive) is made of metal, rubber, and other synthetic manmade materials that fall apart over time. Secondly, High Line motors is not a dealership to go to if you are looking for a lowcost, everyday grocery-getter; they maintain an inventory of cars that is of the higher caliber that isn't for everyone and most certainly is not your typical family wagon. These vehicles require meticulous and costly maintenance that usually far exceed the price of the vehicle itself. To that end, the moral of this review is that although the Porsche cost $118k at Delivery in 2007, the $30k price tag that High Line sold it for in 2019 came with the same level of service, decorum, and quality of professionalism that would be expected if I had been the original owner and shelled out six figures. Ted, Tony, Zac, Matt, and the owner Charlie, are as good as they come and I am extremely grateful for their care and accountability when it comes to standing behind their vehicles. A++++ . I will definitely be doing business with them again in the future. More

Great Salesmanship and Service I am so happy with the sales team and the service group of this dealership. I purchased a 2013 Mercedes E350 Convertable in December 2018. From the I am so happy with the sales team and the service group of this dealership. I purchased a 2013 Mercedes E350 Convertable in December 2018. From the minute I first looked at the car the sales team was respectful, not pushy and answered all of my questions (and made sure I understood the answers). When I picked up the car it had a big red bow on it and the team greeted me with all smiles, took pictures and explained all the details of the car to me. I kept the vehicle stored until the weather improved. Now that the weather is finally nice I am able to enjoy having a convertable. A common problem with the Mercedes is the the heater/AC motor can go without warning. I sent an email to the service department and immediately received a response from Chad Williams who made sure that the service time he scheduled was completely convenient for me. After dropping of my car I received follow up calls on the progress, cost and when my vehicle would be ready. For a dealership to go so far out of their way to ensure I was satisfied was a great feeling. I can't thank Charlie and team enough. I will definitely be making future purchases at HighLine Motor Group. Thank you again! Pamela Underwood More

Dream truck I was looking for a used ford raptor, when I came upon this dealership and they had the ford 150 FTC Tuscany addition and it blew the raptor right out I was looking for a used ford raptor, when I came upon this dealership and they had the ford 150 FTC Tuscany addition and it blew the raptor right out of the water. I went there and they were very helpful and friendly and I got my dream truck. Thank you Highline and all the employees there More