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The Highline Group

4.9

104 Lifetime Reviews

1150 Westford St, Lowell, Massachusetts 01851
Call (978) 970-2166

104 Reviews of The Highline Group

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July 18, 2018

"Outstanding Experience!"

- TOPOFF

Outstanding experience from initial browsing to purchase! It was appreciated that a salesperson did not immediately come out to the lot on our first visit, but rather let us take a walk around and browse on our own first. It was also nice that we were able to take the car for a test drive on our own (vs. the salesperson coming along for the ride). Since we were in the beginning stages of car shopping, we visited a couple of other dealerships to look at similar cars over the next week. Jay called a couple of times to check in on how our search was going without any pressure. Ultimately, we decided that the car at The Highline Group was the perfect match for us. Jay & Zach were great with helping to get the whole purchasing/financing process completed in one day and we got to drive it home that evening! Couldn't have asked for a better car buying experience!

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Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zaharias Papadakis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 12, 2018

"Amazing service "

- Rustyfsc12

I went in knowing my budget and which car i wanted. Greg and Zack were very helpful in getting me Financing and out of negative equity on my current vehicle. These guys have such a wide array of cars, it’ll be hard to find something you wouldn’t like. They’re a laid back low stress dealer, if it works it works, if it doesn’t that’s fine too. Go see these guys and girls for your next vehicle.

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Recommend Dealer
Yes
Employees Worked With
Greg Dudevoir
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zaharias Papadakis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 09, 2018

"Making my sons day!"

- bonanno123

James, Zach and the whole staff worked very hard to make this deal happen. This vehicle was a dream car of my son and they knew the importance of this transaction. They checked all the boxes from professionalism to follow through. Thank you again for the photo of a proud dads moment and making a kids dream come true!

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zaharias Papadakis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 05, 2018

"AWESOME PLACE TO BUY A CAR !!"

- convertible lover

Just traded in an old classic Cutlass convertible for a 2006 MUSTANG GT CONVERTIBLE 5 Speed manual. Boy do I love this car, it is so fun to drive. The staff at Highline Auto are great and were so kind and helpful to my family. They also handled all the insurance and registry that very hour of purchasing vehicle. I would certainly go back there to buy again. THANKS SO MUCH!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Dudevoir
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Nigrelli
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Charles Fotopoulos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 03, 2018

"Great experience! "

- Marina

This was my first time buying a car and The Highline Group made the process so easy! Fred, Jim, Greg and the rest of the staff were all very helpful and explained everything to me as a first-time buyer. They definitely defy the stereotype of "salesy car salemen." Everyone was genuinely friendly and I would 10/10 recommended The Highline Group to anyone looking to buy a car.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Dudevoir
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Fred Stamatatos
June 27, 2018

"Amazing experience "

- Cjbrosepg

Our salesman, Ray Sousa, was nothing but helpful and not a tad bit pushy. We later spoke with Zach regarding financial decisions and he helped me and my wife understand every option we had and help recommend the best decision. The entire staff, including the owner, were friendly and very professional. 10/10 would recommend and buy from again next time.

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Recommend Dealer
Yes
Employees Worked With
Ray Sousa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zaharias Papadakis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 24, 2018

"Professional, responsive and customer centric experience."

- carfan3

Had a great experience. Car was just like photo, staff was efficient and friendly, performed as they promised. Handled all the paperwork great. Car ready on time and delivered in spotless condition. Would definitely recommend. Free carafe too!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zaharias Papadakis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 21, 2018

"Purchasing my Corvette"

- Patrick123

It was a pleasure working with Jim and Zac in sales- friendly, professional and promptly returned calls and answered questions. I am very happy with my purchase and noticed they have a great selection of Automobiles. HLM classy place for sure! Patrick

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Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zaharias Papadakis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 18, 2018

"The most honest group of guys"

- Trishmj

I can not say enough about The Highline Group. They are the most honest group of guys I have met and went out of their way to help me find the right car for my kids and I. They are personable and will work with you throughout your purchasing process and beyond. This is my second car with them and I wouldn’t imagine going anywhere else!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Charles Fotopoulos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Tony
June 16, 2018

"Kind and professional "

- SMario

On top of a broad selection of cars, I really appreciated the professional, kind, and no pressure attitude of the staff. Great place. I would definitively recommend.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray Sousa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zaharias Papadakis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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