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The Highline Group

4.8

51 Lifetime Reviews

1150 Westford St, Lowell, Massachusetts 01851
Call (978) 970-2166

51 Reviews of The Highline Group

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February 13, 2018

"Friendly, fast and accurate"

- New car, 2018

I had a great experience, everyone there was very helpful. Very fast and accurate as well. I love my new car. I would definitely recommend a friend or family.

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Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Hanaa Kenzou
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 05, 2018

"Fast, friendly & fun ! "

- Blue ink

Jim & Hanaa were great. Jim went over everything with me on the Vehicle and took the time to answer all of questions in a very thorough manner. His ‘No Pressure’ approach made it very easy to work with him. Hanaa was nothing short of OUTSTANDING. Her knowledge of the industry and attention to detail is second to none. Her relationship with local banks & credit unions made the financing extremely easy and just like Jim, she answered all of my questions very throughly and took whatever time was needed to ensure I understood everything. From entering into the building to driving off the lot, it all went very well. No ‘bait & switch’ or BS. I would highly recommend this dealership.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Hanaa Kenzou
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 03, 2018

"Clear and to the point!"

- Jonathan Mandell

Jim was great to work with. He always answered my questions and concerns no matter the time of day. Got an excellent deal on a fantastic car.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Hanaa Kenzou
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 03, 2018

"Simply the best!"

- Super91

The staff at High Line Group make the stress of purchasing a new-to-you car disappear. They went out and found exactly what I was looking for in under 48 hrs!!! Had me on the road in no time. If you are looking for a top of the line car, High Line is your first and last stop. Second car from them for me, and I’ll be back for a third.

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Recommend Dealer
Yes
Employees Worked With
Greg Dudevoir
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Charles Fotopoulos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 03, 2018

"Easy, accommodating, fair and honest"

- Ewds3456

all promises delivered, fast, communicated thru the process, no bs, fully transparent, showed the cars value, car fax and as I was comparing 2 vehicles on their lot told me their opinion which was a better car for my needs which happen to be the lower priced vehicle. You don’t experience that every day. From test drive to delivery was less than 2 days and they went above and beyond to deliver it to meet my time restraints.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Hanaa Kenzou
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Delivery prep
February 02, 2018

"Great buying experience for such large investment "

- Sityodtong68

No-pressure, didn't feel rushed Trustworthy They listened to me Quick and painless — Hanaa made the process easy and pulled alittle magic for finance payment duration, thank you Hanaa Quick and clear communication (email or in-person) No games Jimmy was a professional and polite salesperson Attentive to customer's needs

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Hanaa Kenzou
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 02, 2018

"One word, AWESOME!! 🚘"

- Miniman

I bought many cars in my life. This one was the most fun to purchase very easy all around would do it again tomorrow!! AWESOME Kevin

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Hanaa Kenzou
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 01, 2018

"Absolutely perfect! The best experience! "

- echanlon

From the moment I called and spoke to Jim, to the moment I walked in the showroom and I was greeted by Charlie, the owner, to driving off the lot with my new car, it was the best car buying experience ever! The High-Line group is a top-notch dealership. I highly recommend them to my family, friends, and anyone looking for a car. Don't settle for less than what you deserve, and we all deserve the best! High-Line Group is the best and they will deliver. Thank you guys for your help, and for making this a smooth and easy transaction. I will see you soon when I buy another car...

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Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Charles Fotopoulos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 01, 2018

"The team at this dealership are top notch..."

- Dennissudi

Everyone is friendly and they all provide a high level of customer service. I’ve boughtv2 cars from them and they will always be my first stop should I be in the market again!

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Hanaa Kenzou
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Charles Fotopoulos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Chad; Charlie’s wife
January 23, 2018

"Great experience "

- Andy

From start to finish overall great experience the team his is friendly knowledgeable and just give you the sense that they are good people. Starting with timely response for a vehicle I found on cars.com to getting me financed with the right deal and ending with getting plates on and driving away a great experience. High line will be my go to car shop for years to come and will be gladly recommend to friends and family.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Bouras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Hanaa Kenzou
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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