Spent 3 months looking for the "right" used car for our budget and family needs. Found one we were highly interested in at Highline but it needed some basic work (alignment & such) Jim advised he would get this addressed if I was genuinely interested in the purchase - said I was and on my word, he had the work done. (Have to be honest, I never expected to hear back from them given my experiences with other dealerships but he stayed true to his word but - ) 2 days later Jim called me to say the work was done; I Came back, & it drove great! - Purchased!!
With three months of other dealership experiences under our belt, I can state with confidence that Highline was by far the best experience. It didn't feel like a "used car" dealership, it felt like an Audi/Benz dealership - & I was treated as such! Also, the inventory, and work they put into these cars is a step above as well - check it out. Great experience for me & I have found my new mechanics along the way here too! Thanks Jim & HIghline!!