The Honda Superstore of Joliet

Debby was a pleasure to work with at Honda of Joliet. She was great when explaining all of the technology in the car. Debby is kind, calm, and personable. She was very efficient when talking about pricin She was great when explaining all of the technology in the car. Debby is kind, calm, and personable. She was very efficient when talking about pricing and options. More

I am pleased that Honda did what it advertised at 3. 90%. The team that served me did a very good job. Thank you! 90%. The team that served me did a very good job. Thank you! More

Thanks Joe for helping me get my HR-V! You were patient and kind during the whole process! You were patient and kind during the whole process! More

My family has been buying cars from Honda of Lisle for years now. Debby is great to work with & extremely professional. Highly recommended! years now. Debby is great to work with & extremely professional. Highly recommended! More

Terrible service! I called them and made an appointment for an oil change. When I arrived the service employee said "Do you have 2 or 3 hours to wait?". I replied, I m I called them and made an appointment for an oil change. When I arrived the service employee said "Do you have 2 or 3 hours to wait?". I replied, I made an appointment. He laughed and said "Appointments don't mean anything here." I noticed there were several service employees standing around. I told him to forget it! I've owned several different vehicles over the years and never encountered that kind of shoddy service. Never will deal with them again. More

Joe is a great guy to deal with. No pressure and very honest with people. No pressure and very honest with people. More

The whole car purchasing experience at Honda Joliet was great! They were short on staff (Friday) but the salesperson Joe, really knew what he was doing, taking care of multiple customer at once, yet things great! They were short on staff (Friday) but the salesperson Joe, really knew what he was doing, taking care of multiple customer at once, yet things were moving along smoothly and that he was still being thoughtful and understanding throughout the process. The financial department was stress-free, quick and before I know it, I was driving home very happy. Unfortunately their service department needed some work on how to better communicate with their costumers and to keep us informed. We had to returned the car in for repairs after weeks of owning it. We put in a lot of money towards the car and that we should know all of the details while the car is in service for a long period of time (almost 3 weeks in this case). Again Joe was there to informed me of the situation and gave me some clarification and updates so that I feel more at ease. I'm still giving this a 5 star since this was intended to be a sales review, but at the same time they need to know how I felt about their service department. More

Refinancing. Very knowledgeable, efficient and considerate. All very much appreciated since I was not feeling well that day. Very knowledgeable, efficient and considerate. All very much appreciated since I was not feeling well that day. More

Chris S. & Tim K., While checking out the 2024 CRV's in my last maintenance visit w/My 2020 CRV I ran into Chris S. & began considering TRADING MY CRV. & Tim K., While checking out the 2024 CRV's in my last maintenance visit w/My 2020 CRV I ran into Chris S. & began considering TRADING MY CRV... After visiting further w/BOTH Chris & Tim K.I decided the time was RIGHT to make a Trade for the 2024 CRV. Both were VERY HELPFUL in helping me make the DECISION to trade....It's now been a MONTH since I've had my NEW CRV & I'm VERY PLEASED & I'M more sure now than ever I made the correct decison & I wish to THANK both CHRIS & TIM for their help.... More

Chris Sem is the only reason I would go to this dealership. He is a great salesman that will help with anything you need. The service department is terrible. You can expect to wait 3 hours for a si dealership. He is a great salesman that will help with anything you need. The service department is terrible. You can expect to wait 3 hours for a simple oil change, they won't let you make appointments for simple things, and some of employees have terrible attitudes. More