Thomas Chrysler Dodge Jeep Ram of Highland

Best experience in a car dealer I’ve ever had super friendly people my sales rep Ashley was awesome. Will definitely come back if I ever need another vehicle.. in a car dealer I’ve ever had super friendly people my sales rep Ashley was awesome. Will definitely come back if I ever need another vehicle.. More

Excellent ! I felt like the staff was purely positive. Your staff takes care of business . The customer service is absolutely phenomenal ! I will definitely reco I felt like the staff was purely positive. Your staff takes care of business . The customer service is absolutely phenomenal ! I will definitely recommend people to make a purchase at Thomas Dodge Ram. More

Quick and Easy The staff were very personable and outgoing. They approached me before I even entered the building and approached with a smile. The process was made e The staff were very personable and outgoing. They approached me before I even entered the building and approached with a smile. The process was made easy for a first time buyer such as myself, and they did not try to up-sell you on things you didn't want. Excellent service by both Alejandro and Frank. More

Maintence Great service but waiting excessively long for it to be done . Had appointment and it wasn't till 1 1/2 later that they finally took car in. Great service but waiting excessively long for it to be done . Had appointment and it wasn't till 1 1/2 later that they finally took car in. More

Fast & Professional I made appt for oil change & was late. They got me in right away. Was done so quickly! Most friendly atmosphere. Felt so welcomed! I’m satisfied wi I made appt for oil change & was late. They got me in right away. Was done so quickly! Most friendly atmosphere. Felt so welcomed! I’m satisfied with the work & would recommend to everyone!!! This is my second time here. This is by far the best place for service! More

Jeep Buying Experience Overall, buying my new Jeep was a relatively smooth process because I knew exactly what I wanted. I would say the dealership should be more prepar Overall, buying my new Jeep was a relatively smooth process because I knew exactly what I wanted. I would say the dealership should be more prepared. My car ran out of gas on the test drive which was a negative experience. Also, they should be more forthcoming. I was a particular customer and knew what I wanted. I don’t like my time to be wasted and I spent a lot of unnecessary time. I told my sales rep what I wanted and he showed me cars without telling me the price. Also he tried to convince me that certain things were possible (such as putting in a sunroof on a car). He didn’t get specific until I said so could easily go somewhere else. Also, in the negotiation process he was not sure on what was included in my lease such as length of the lease, gap coverage, or even and exactly monthly payment. Those are pivotal factors that steer the car buying process. The positive notes of the dealership is that they did work to improve the negative areas. I do feel like Alex went above and beyond to solve issues. More

A great, fast, buying experience. I stopped in at Thomas CDJ to look at some vehicles I had seen online. My Salesman Neville was great and had all the information I needed or had asked I stopped in at Thomas CDJ to look at some vehicles I had seen online. My Salesman Neville was great and had all the information I needed or had asked for in a timely manor. Once it came to agreeing on buying my vehicle, it only took a few hours, instead of several like I’ve experienced in the past when purchasing a new vehicle. I was very happy with my experience at Thomas CDJ with the points I’ve mentioned and how friendly all the staff was and how clean the dealership was with the presentation of their vehicles. More

2018 Dodge Grand Caravan GT Was probably the best buying experience I have ever had when buying a vehicle. Worked with Joe and Jim on a trade in and a sale of a used 2018 Dodge Was probably the best buying experience I have ever had when buying a vehicle. Worked with Joe and Jim on a trade in and a sale of a used 2018 Dodge Grand Caravan. They did a fantastic job and worked through everything I could want or even think of. More

Everyone was great and very efficient Was a happy customer and everyone I worked with was great and explained every step of buying my Jeep. I would definitely recommend them to anyone. Was a happy customer and everyone I worked with was great and explained every step of buying my Jeep. I would definitely recommend them to anyone. More