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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,142 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,142 reviews

May 23, 2019

Regular Maintenance The service department seems to be an efficient, polite and professional team. Paul was very patience and informative and went the extra mile to mak More

by ganngirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Your needs are what is most important to us. Thank you for letting us know that Paul and the team are performing well. We hope to see you again soon.

May 23, 2019

Good experience, friendly staff! I had a good experience here! Neville was very friendly and helpful. Listened to my likes/dislikes and worked hard to find the perfect fit for me. Onl More

by ashibs12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville
May 24, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Neville who was friendly. We will make sure to share all your feedback with management and we appreciate you recommending us.

May 23, 2019

Great, fast service and polite Called made appointment with Kelly on Tuesday ,truck was in shop Wednesday done by Thursday. Paul was awesome called as soon as it was done. Thomas D More

by Ish2015ram$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Eylander
May 24, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and that Kelly and Paul were helpful. We appreciate you recommending us and we look forward to any future visits.

May 22, 2019

Great customer service We came to see Ashley but she was with a customer and she kindly introduced us to who Robert was so patient and willing to work with me. This was the More

by HISACE05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your review! We're delighted to hear that you had such a good experience with us. We'll let Robert know to keep up the great work. We appreciate your business and hope to see you and your husband again!

May 21, 2019

Smooth Ashley was very friendly and informative. She took the time to figure out exactly what I was looking for and she did a great job in closing the deal. More

by GOLAYDOWN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive feedback! We are happy to know that Ashley was friendly and informative during your visit. We hope that you will continue to visit us in the future!

May 20, 2019

Why am I getting a new car fixed? Kelly was good the service was good however I just bought this car six months ago I should not be in here for service. And today the engine light is o More

by ELLENGILLIS224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Eylander, Customer Service
May 21, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for your comments for our team. It is unfortunate to learn about your disappointment towards any concerns for your vehicle. We pride ourselves in the quality of our services and would appreciate the opportunity to directly address any concerns. Please reach out to us directly when you have a moment of your time. Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

May 20, 2019

Short and sweet I came into the dealership woth all of my paperwork and although I had to wait for assisstance, once I was waitef on my experience was great. Good kno More

by JD3640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny O'Bannon
May 20, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the feedback! We are happy to know that you had a great experience and that our staff was knowledgeable and quick, especially Danny! We hope that you will visit us again soon!

May 20, 2019

Satisfactory. No problems. Even though they were shorthanded they managed to get my truck done in a satisfactory length of time. I am very happy with the experience. More

by DERELICTDUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

It is a joy to learn of your satisfaction. Thank you for taking the time to share your feedback about the services for your truck! We truly appreciate it and look forward to any future visits.

May 20, 2019

Nice and accommodating The young woman service adviser that helped me was very considerate and accommodating even though traffic put me behind my scheduled maintenance I was More

by krmibew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Eylander
May 21, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for letting us know you were well taken care of! We greatly appreciate the feedback, and we look forward to offering you a five-star experience in the future!

May 20, 2019

Great Experience Great overall experience. Everyone was professional and polite. Everyone made sure they spent enough time with my wife and I to make sure we had gotte More

by DENDEAN35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny (Dealer)
May 21, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for leaving us a perfect rating! We love hearing that our team is courteous and professional with all of our valued guests. Please let us know if we can be of service again in the future.

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