Thomas Chrysler Dodge Jeep Ram of Highland

Oil change I don’t recall the persons name. I was a walk in oil change. The did it in a responsible time . The service is always good. I don’t recall the persons name. I was a walk in oil change. The did it in a responsible time . The service is always good. More

Oil change In n out. Brian got my car in and out within a hour for oil change and tire rotation. He didn't push anything on me and took care of the stuff I was In n out. Brian got my car in and out within a hour for oil change and tire rotation. He didn't push anything on me and took care of the stuff I was there for and nothing else. More

First Class Experience!!! Im a new customer. Had appt for 3000 mile oil change & multi-point inspection. Kelly E. had all my info pulled up on computer. She answered all my qu Im a new customer. Had appt for 3000 mile oil change & multi-point inspection. Kelly E. had all my info pulled up on computer. She answered all my questions. I felt that she’s very confident & knows her job well. Top notch service. I made a good choice in this dealership& service! Highly recommend!!! More

Excellent service Danny J. O’Bannon Jr was our salesperson and he was very patient with us in understanding what our needs were. He gave us a great deal that we were ab Danny J. O’Bannon Jr was our salesperson and he was very patient with us in understanding what our needs were. He gave us a great deal that we were able to live with and did not try to overwhelm us. The lifetime service package sold me! More

Friendly and awesome Kelly was very friendly and very easy to work with. She knew all her information and was very informed. Had a very good experience with Kelly. I would Kelly was very friendly and very easy to work with. She knew all her information and was very informed. Had a very good experience with Kelly. I would recommend her to family and friends. Keep up the great job and you will have a successful career. More

Thumbs up Everything was fine, even though we couldn’t figure out the issue. No one fault though, it happens sometimes. Oil change was at least done too. Everything was fine, even though we couldn’t figure out the issue. No one fault though, it happens sometimes. Oil change was at least done too. More

issues bought a used vehicle on feb 2nd 2019 and was at the dealership for like 4 hours. i test drove the ford explorer i bought and the low tire pressure se bought a used vehicle on feb 2nd 2019 and was at the dealership for like 4 hours. i test drove the ford explorer i bought and the low tire pressure sensor was on and there was a small crack in the window. being that i was there so long the service department was not there. i left the dealership at around 530pm and had to stop at discount tire because the pressure was so low. they advised me of a nail in my tire. so i called back and advised them of what was occuring and told me to bring it in. brought it in the following monday and they advised me that they were going to do me a favor and patch the tire. they advised the vehicle was sold as is and they don’t usually fix it unless i pay for it. And as for the crack in my window they wouldnt fill it in. they kept teling talk to this guy talk to that guy. Never once was i shown how the set up anything in vehicle. would have liked a new tire and not a patch and my window fixed! More

Happy lady Lane is the best.. I needed to get out of a car I had just bought an he did that for me.. I was happy to find something I liked and reliable thanks l Lane is the best.. I needed to get out of a car I had just bought an he did that for me.. I was happy to find something I liked and reliable thanks lane😘 More

Somewhat Helpful The service advisor Brian was abroupt, and could really work on his face to face demeanor. I had a slow leak in a tire which was covered under a warra The service advisor Brian was abroupt, and could really work on his face to face demeanor. I had a slow leak in a tire which was covered under a warranty bought at another dealer and I had to prove it instead of them verifying it. Then the dealership person said the entire tire had to be replaced and never showed me any proof. Since it was a very slow leak I’m quite surprised because I could fill it with air and drive it all day. (Anyways because of that I had to pay a tax of just over $15. That’s a good price but I could have paid $15 to have it repaired. (Only 17,000 miles on tire). The other problem I had/have is before winter I left the car overnight outside (it’s normally in the garage), I went to put it back in the garage and it had rained that night and I swear there must have been 3-4 inches or more of water on my front inside the car passenger floor board. Anyways they failed to fix the problem. I feel certain if the took the cow (not sure on spelling), off and actually checked they would have found a problem. (I know this is a problem on wranglers and there are lots of you tube videos on this). So I feel that I will have to fix it myself or have another location fix this. They seemed to just maybe ran a hose over it and said, nope it’s fine. The amount of water was alarming and it only has 17,000 miles on it. There is no proof that they even ran a hose over it. I have zero confidence that they even looked at it. And they had the car for about 2 weeks. (We had problems in the past where the salesman didn’t want to help us I guess because we are women and don’t look like we have money. So we bought 2 vehicles from another dealership). More

Town $ Country service Brought my 2013 Town & Country in for its scheduled service and oil change. Expected to be there a couple hours. Instead I was informed that the coola Brought my 2013 Town & Country in for its scheduled service and oil change. Expected to be there a couple hours. Instead I was informed that the coolant flush was just done in September so it wasn’t needed,saved me some money and I was gone in about 45 minutes. Gotta love the honesty of this service department!!! More