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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,140 reviews

December 20, 2018

Amazing staff, fast service, and thorough inspection The service department goes above and beyond. They are always thorough and inform me of all service details. The service was quick and I was satisfied More

by DINGER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Wow, thank you for the incredible review! We love knowing that our service department always takes care of you.

December 19, 2018

Used Car purchase I was in the market for a used vehicle that was in good shape with low miles. After going to several dealerships and getting the usual run around, I More

by mydolphins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the fantastic review! It's wonderful to know that Jake and Tim were able to take care of you. We hope you enjoy your new ride!

December 19, 2018

Kelly Henderson Without my service writer I would be lost and treated badly with her they seem to always find the problem and fix it to my satisfaction More

by BATESOLDDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We love hearing that we always take care of you! Thank you for taking the time to share with us your five-star experience. Please let us know if there is anything else we can do for you.

December 19, 2018

Great Closer Ashley and Jake had great teamwork. Jake had a scheduled appointment with another customer but handed me over to Ashley without skipping a beat. Ash More

by USMC79-99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for taking the time to review us! It was a pleasure working with you. We would love the opportunity to work with you again in the future!

December 19, 2018

Great Dealership to work with Ashley Whitmire was incredibly knowledgeable and personable with the whole product line at Thomas Dodge. She was professional and eager to meet or be More

by Jay Boogy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the review! We will be sure to thank Ashley for ensuring you a fantastic experience.

December 18, 2018

Lack of notch maintenance. Auto was left in off road mode. Auto not washed. Safety lug nuts not torqued. It is apparent that no one of authority is checking the quality of se More

by art-heidi-morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian M. Elwood
Jan 02, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I regret to learn that our services did not meet your expectations. Please feel free to reach out to me so that we may discuss this in greater detail and address your concerns. I look forward to hearing from you. Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

December 18, 2018

Kelly was amazing Just wanted to state that Kelly and Brian are great assets to your location. Kelly is always so well mannered and takes the time to explain and make More

by RICHCRDNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for reaching out to us with your feedback! We are so happy to hear that Kelly and Brian have made such a hugely positive impact for you. We will make sure to pass along your kind words, and hope to continue to earn your trust and confidence in our team!

December 16, 2018

Brand New Truck!! Let’s just say I drove almost two hours north of home just to buy my truck here!! I have been loyal to one dealership for over 10 years and many vehic More

by Kerry1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Kerry, Thanks for the great review! We are so glad you chose our dealership to purchase your new truck! It was our pleasure to serve you. Congratulations! We hope to be of service to you many more times in the future. Come back anytime you need us!

December 14, 2018

Awesome Thank you Kelli H. your the best and always take care of me. I ou always find time to squeeze me in when your busy. Thank you again. More

by DIANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to recognize our team! We're glad that you received exceptional service from Kelli. We're always happy to help you with your vehicle needs.

December 14, 2018

If it wasn't for my warranty. Sales people are great but service ones are awful. If it wasn't for my warranty. I'll take my service work some place else. From reservationist, that More

by JEFFREYCLRK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Jeffrey, I take your comments seriously, and I am troubled to hear that your service experiences have led to your overall disappointment in our dealership. Achieving our customers' full satisfaction is a top priority for us, and I would appreciate the chance to connect with you. Please reach out to me when you have a moment. I appreciate your time and feedback. Best regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

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