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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,140 reviews

November 27, 2018

Recall I thought that I had 2 recalls I actually had 4. They got me in without an appointment and told me it would be 2-4 hours to take care of them. They di More

by doylewtzl
Recommend Dealer
Yes
Employees Worked With
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for choosing us for your service needs. We are always happy to help!

November 27, 2018

Pacifica is better then the Odyssey. Robert was very knowledgeable on all types of minivans to help us decide what van was best for our family. He also work with us to get a price we we More

by GGray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing! We wish you the very best in the future!

November 27, 2018

Great customer service Joe and his staff did an exceptional job helping me pick out my new car, no hassle and very informative, i would hoghly recommend Joe for all your nee More

by Thriller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny O'bannon
Nov 28, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to review us! 'We're happy to hear Joe and our team took great care of you. Come back and see us again!

November 27, 2018

Just a great place Every time I go to the dealer, I’ve been treated like I was a family member! Plus, sales and service has just been great ! More

by kato819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, thank you so much for your amazing review! We are thrilled to learn our team has provided you with exceptional service. We hope to see you in the future!

November 26, 2018

Brian was awesome very helpful and very considerate. When I brought my car in all the lights were flashing and Brian was so nice in explaining that it is no problem we will get it fixed. I also told him More

by gtengstrand@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in the service department checking in the cars.
Nov 27, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to post a review! We're glad that you are happy with the customer service that you received. We look forward to serving you again in the future.

November 26, 2018

Recall Call and got right in for a appointment they explain in detail what was going to happen to my truck and how long it was going to take More

by dwaynerob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We're glad that our service team has earned five-stars from you! We were happy to help you and take care of your vehicle. We look forward to your next visit.

November 26, 2018

Wonderful Because the service and people were great, they were friendly, polite and helpfulas they always are when i visit Thomas Dodge. Keep up the great work. More

by rickmassoels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing your experience with us! We're glad that you enjoyed working with our team. It was a pleasure to serve you.

November 24, 2018

Awesome experience We came to Thomas looking for a particular vehicle and price. We dealt with Jake first by text then in person. Jake was a true professional. We apprec More

by LMD281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the excellent review! We will be sure to thank Jake for giving you truly professional service. Let us know if there is anything else we can help you with. We look forward to your next visit!

November 24, 2018

recall Brian Gain was efficient in correcting the issue with the computer on our Jeep Cherokee. The job was completed in 45 minutes or less. I was very sat More

by globill4948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to post a review of your visit! We're glad that your service visit was satisfactory. Brian and our team were happy to help you and take care of your Jeep Cherokee. We look forward to your next visit.

November 24, 2018

Never answers the phone when I called I called on several different occasions and not once did anyone answer the phone. I had to go back up to Thomas dodge to get the results from the diag More

by mktaylorxp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelli Henderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I regret to see you are disappointed by any miscommunication in regards to our contact details. Your feedback is important to me, and if you would like to discuss it further, please reach out to me with your preferred information. Thank you for your time. Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

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