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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,142 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,142 reviews

September 21, 2018

Scheduled service The service I received was pleasant and fast ! I would definitely recommend anyone to get their vehicle serviced at Thomas CDJ in Highland, IN. I did More

by k_bailey1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, We're pleased to learn that our service team has earned your recommendation. However, we're disappointed the same can't be said for our sales team. We are sorry about your sales experience, and we will work and talk to our staff about training. When you are ready to purchase a car then please come in and ask for Frank Kowalski, the General Manager. I will personally make sure you are taken care of. Best regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

September 21, 2018

EXCELLENT SERVICE DEPARTMENT KELLI in service department is a Veteran asset to Thomas Dodge due to her Honest and very helpful and Knowledgeable about all types of vehicles. Alway More

by mtumidalsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to recognize Kelli! It's great to know that she has earned five-stars from you. She was happy to assist you. We look forward to serving you again in the future.

September 21, 2018

Oil Change Waited for an oil change for only an hour! That’s much improved from last year when I’d wait for over 2! They even gave me a free car wash. More

by vitara832001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you so much for your feedback. It means a lot to us. We appreciate your business and look forward to your next visit.

September 21, 2018

Exceeds Expectations I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Jacob Rozdilsky to More

by VILCHIZR95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2018

Both accomadating and efficient. Have been pleased with every visit. One visit was not scheduled, but I was quickly taken care of and of course put at ease. Waiting area is comfortab More

by SDARNOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Truthfully speaking, I did not commit the names of everyone who helped me to memory. , Jesus (Jessie) Huerta III
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We're pleased to learn that we have earned your trust! Our service team is always happy to assist you and ensure that you are satisfied with your experience. We look forward to your next visit!

September 21, 2018

Best in the area Ashley and Tito Were absolutely amazing made my car buying experience the best ever. They were able to give me everything I wanted at the price I wan More

by smendoza1582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2018

Best service center around The Service manager Mike was awesome. He called me and explained everything that was needed for my vehicle and did it when he said they would. It was More

by ShawnO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Shawn, We are happy to hear that your experience with our Service department was awesome! It's great to know that Mike provided you with great service. We value your business and look forward to seeing you again!

Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Shawn, We are happy to hear that your experience with our Service department was awesome! It's great to know that Mike provided you with great service. We value your business and look forward to seeing you again!

September 21, 2018

Fix damaged tires Came in without an appointment and they took care of my flat and damaged tires effectively. I wish they had washed my vehicle before returning to me. More

by LARRYMANSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for your feedback and for the rating. Please let us know if we can assist you with anything else, and we look forward to your next visit.

September 21, 2018

Very pleasant experience. Robert Heady was top notch in my b Service was great. Everyone was very courteous and friendly. Showed me exactly what I was looking for and took me for a test drive to assure everythi More

by BRADSHAWJAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, We are glad to see that you left satisfied. Thank you for the rating, and please reach out if we can do anything else for you.

September 21, 2018

Great experience The service people were all very friendly and even though my appointment somehow wasn’t booked, it was no problem for them to still get me in. Very More

by NVELEZ130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus (Jessie) Huerta III
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for letting us know that you had a great customer experience. Thank you for your business and we'll see you next time.

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