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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

July 28, 2020

very good guys n they take very good care of my scat pack challenger Jim in service always make sure they do n ill be back More

by WIDEGLIDE00DAVE
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Jul 28, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are incredibly grateful that you took the time out to leave us this note! It's fantastic to know that you can rely on our team to take great care of your Challenger, and we want to thank you for your support. We look forward to serving you again!

July 28, 2020

It took over two hours to get an oil change. Everyone here is working extremely slow and no one keep you updated on anything the only thing they keep telling you is we should get to you soon we should ge More

by stoutensmarina
Recommend Dealer
No
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
July 28, 2020

Kathy McKinney was wonderful to work with. She was very helpful with everything and made Our car buying process easy. Overall we plan to always come to Thompson Chrysler dodge Jeep Ram in Baltimore for al More

by AMANDAROSS15
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney, Greg Chilton, Frank Sanza
Jul 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Congratulations on your new ride! We're delighted to hear you had an exceptional experience with Kathy and the rest of our team! We look forward to supporting your automotive needs in the future!

July 28, 2020

My car has been there twice now to have navigation system fixed still not fixed nobody communicate with each other there. Next car won't be there More

by KBOYER0
Recommend Dealer
No
Employees Worked With
Jim Umpleby
July 28, 2020

I had a pleasant experience with the dealership. They are accomadading and do all they can to help you get what you want.I would recommend them to anyone wanting a nice environment to buy in. More

by BETTYWITT515
Recommend Dealer
Yes
Employees Worked With
Joe Lyons, Jim Umpleby, Jeff Tenebaum, Edward Ashford, Greg Chilton
Jul 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We work hard to meet expectations like yours, and we're glad to hear we exceeded them! Safe travels!

July 28, 2020

Outstanding customer service, Rich was very pleasant to work with and did not take more than an hour to get me into my new vehicle, excellent car buying experience. More

by toolman6166
Recommend Dealer
Yes
Employees Worked With
Joe Lyons, Rich Steelman, Art Bush, Greg Chilton
Jul 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're delighted to hear you had such an outstanding buying experience with Rich! We hope you are enjoying your new car!

July 28, 2020

Showroom was clean staff was very professional took a little to long working out the deal, spent to much time coming to a final car payment when we told salesman we wanted to stay under 400.00 dollars. More

by elizweeks
Recommend Dealer
Yes
Employees Worked With
Edward Ashford, Greg Chilton, Frank Sanza
Jul 30, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We set a high standard for ourselves, and we’re so sorry that you had anything less than a 5-star experience. We hope you will consider speaking further about any concerns you may have. Please call us when you have a moment. Sincerely, Frank Sanza, Sales Manager, 410-288-3100

July 28, 2020

Great customer service, quick easy process, woud recommend to anyone looking for a new or used vehicle. Rich was great to work with and was very responsive. More

by tofra
Recommend Dealer
Yes
Employees Worked With
Rich Steelman, Greg Chilton
July 27, 2020

I had a awesome experience at Thompson!I took my 2019 I had a awesome experience at Thompson! I took my 2019 Dodge Journey Crossroad in for the traction control light being on, dropped my car off at app More

by chrissywrigley121108
Recommend Dealer
Yes
Employees Worked With
The entire service dept were extremely helpful & pleasant , Jim Umpleby
Jul 27, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are so glad you had such a wonderful experience! We appreciate you taking the time to share. Please let us know if you have any further vehicle concerns or questions that we may assist you with.

July 27, 2020

I took my 2015 Jeep renegade in twice and I told them the problem and every time I got it back they said it was fine. There is or was something wrong with my Jeep and I promise to prove them wrong. More

by TomPatrick1992
Recommend Dealer
No
Employees Worked With
Jim
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