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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

July 27, 2020

Service advisor kept me informed as to work being done and the cost.Very knowledgeable and professional I bought my vehicle here and always have it serviced here More

by ajeepthing305
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Jul 28, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing such great feedback about your experience with our service team! We appreciate your kind words and hope you will reach out if we can ever be of further assistance!

July 26, 2020

The dealership staff is great but I have been having nothing but trouble with my vehicle. First the spark plugs were bad and now when k go to start it up it takes 2 to 3 times to get it running More

by cirinomc
Recommend Dealer
No
Employees Worked With
Joe Lyons, Kathy Mckinney, Rich Steelman, Calvin Reed Jr, Edward Ashford, Greg Chilton, Charles Cadden, Matt Lepke, Frank Sanza, Vincent Azong
Jul 28, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are sorry to hear about you concerns. Please give me a call as soon as you can. I would like to help you look into these concerns and help get to the bottom of it. Sincerely, Joe Sweitzer, Service Director, 410-282-9600

July 26, 2020

My service writer was great. He handled from my warranty company to keeping me updated to receiving of my parts perfectly. I'll return for service. Thanks Jeff More

by tac410
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Jul 27, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We greatly appreciate you writing out this review for us! Please let us know if there is anything else we can help you with! We are here to help.

July 24, 2020

Experience was awesome. Matt is a fantastic sales person. He listened to all of my needs and addressed all of my concerns all awhile getting me into a vehicle I could afford. Frank did an amazing job in the More

by BRITTANY.SMERTYCHA
Recommend Dealer
Yes
Employees Worked With
Greg Chilton, Matt Lepke, Frank Sanza
Jul 24, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so happy to hear about your experience with Matt and Frank! Thank you for taking a moment to share this great review, we truly appreciate your kind words. Have fun in your new vehicle!

July 24, 2020

Very nice sales associates. Helpful finance associates made purchasing my Jeep quick and easy. Will definitely be returning to purchase my next Jeep. Five stars!! More

by shanna.abdul
Recommend Dealer
Yes
Employees Worked With
Edward Ashford
Jul 24, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback. Have fun in your amazing new Jeep!

July 23, 2020

By far the worst dealership I’ve dealt with. 3 hours for an oil change; Multiple employees apologized while openly admitting fault, or admitting fault of another employee. Manager was there the whole time More

by AJ
Recommend Dealer
No
Employees Worked With
GM
July 23, 2020

We have purchased 2 vehicles now from your dealership and Rich and his down to earth, fun attitude was a breath of fresh air. He makes the process very easy. More

by erin.stidham
Recommend Dealer
Yes
Employees Worked With
Rich Steelman, Greg Chilton, Frank Sanza
Jul 24, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us such high marks! We are constantly hard at work to deliver the best possible experience, and appreciate this feedback for Rich and our team. We look forward to working with you again sometime!

July 23, 2020

My experience with Thompson CDJR was top notch. I was immediately greeted with a warm welcome by Kathy who was very personable and accommodating. Kathy and I realized that we had some mutual connect More

by chris.shifflett5581
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney, Greg Chilton
Jul 24, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us the opportunity to help you find a great vehicle! We appreciate this feedback about your experience with Kathy, and will make sure she knows about this great review. Enjoy your new vehicle and please do not hesitate to reach out if we can ever be of further assistance!

July 23, 2020

We had an absolutely amazing experience. Everyone we worked with was extremely knowledgeable, friendly, and accommodating. We will definitely work with Thompson again in the future. More

by erik.wright955
Recommend Dealer
Yes
Employees Worked With
Art Bush, Greg Chilton, Matt Lepke, Frank Sanza
Jul 24, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you, and we look forward to working with you again in the future!

July 23, 2020

It was the best experience buying a car i ever had. It was record time and the Kathy and the team did a great job. More

by Bill Baxter
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney, Rich Steelman, Greg Chilton, Frank Sanza
Jul 24, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We take pride in giving outstanding service to every customer and we are happy to hear that your visit was no exception! Thanks for leaving the wonderful review about your experience with Kathy. Enjoy your new ride, Bill!

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