
Thoroughbred Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Professionalism and Courtesy T-Ford always does a great job of greeting you quickly and with a smile. Their professional maintenance crew is constantly looking for ways to improv T-Ford always does a great job of greeting you quickly and with a smile. Their professional maintenance crew is constantly looking for ways to improve the quality and time spent on service. There is a reason my F150 Supercrew has over 300,000 miles on it. More
Excellent service Professional. This is a waste of my time. Take the score and run with it. If I didn't like the service I wouldn't take this much time. Professional. This is a waste of my time. Take the score and run with it. If I didn't like the service I wouldn't take this much time. More
Excellent service, great staff! Excellent service on my first trip to this dealership. The staff was great, and treated me like a valuable customer. Went in for oil change, tire ro Excellent service on my first trip to this dealership. The staff was great, and treated me like a valuable customer. Went in for oil change, tire rotation, and top off fluids, but while I was there they also fixed a recall problem that I thought I would have to come back for at another time. Great experience, I know I will be coming back to this dealership. Thank You More
Terrible customer service Absolutely atrocious customer service. Went for a quick warranty fix and they kept telling me that 'your car is next in line' over and over. After 3 h Absolutely atrocious customer service. Went for a quick warranty fix and they kept telling me that 'your car is next in line' over and over. After 3 hours I said bring my car around I'd rather buy the part and do it myself than give my money to this place. Not going back, will have to find a new Ford dealer More
I bought my 2012 Ford Fusion at Thoroughbred Ford in October of 2011. I've taken it back to Thoroughbred for every service, for the last eight years. I love my Fusion. Service at Thoroughbred has alwa October of 2011. I've taken it back to Thoroughbred for every service, for the last eight years. I love my Fusion. Service at Thoroughbred has always been good and they follow up to make sure that everything is done right. I'll continue to bring my Fusion here and will buy my next Ford here as well when the time arrives. More
Professional, good maintenance Happy with quality of the mechanical work on visit last week 2013 Ford Edge Tim explained the time frame and all the needed work.. Diane C Happy with quality of the mechanical work on visit last week 2013 Ford Edge Tim explained the time frame and all the needed work.. Diane C More
I went for car maintenance and to replace a side view mirror It was a very pleasant experience. Everyone I dealt with was very nice and helpful, especially Scott Blankenship. I chose to stay at the dealership a It was a very pleasant experience. Everyone I dealt with was very nice and helpful, especially Scott Blankenship. I chose to stay at the dealership and wait for the car. It was done within the time frame that the gave me. More
Happy with service Ok George, Thoroughbred is very persistent/"trying". You guys just not going to go away as this 5th request from 3 peoples.. I was exceptionally hap Ok George, Thoroughbred is very persistent/"trying". You guys just not going to go away as this 5th request from 3 peoples.. I was exceptionally happy with service received with limited wait time and totally satisfied. ,Future service on my vehicle will always be with Thoroughbred. Thank you. Kent Adams/bja More