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Thoroughbred Ford

Kansas City, MO

4.1
366 Reviews

8501 N Boardwalk Ave

Kansas City, MO

64154

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366 Reviews of Thoroughbred Ford

February 04, 2020

This dealership never disappoints no matter what I am going in for!! Top notch customer care! They keep you informed of the status of your vehicle and even check additional things to keep me safe. I haul More

by rlmichael
Recommend Dealer
Yes
Employees Worked With
Scott Spencer, Kevin Adams
January 31, 2020

Professionalism and Courtesy T-Ford always does a great job of greeting you quickly and with a smile. Their professional maintenance crew is constantly looking for ways to improv More

by DoMatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George O'Sullivan, Jon Green, James Renner, Scott Spencer
January 28, 2020

Excellent service Professional. This is a waste of my time. Take the score and run with it. If I didn't like the service I wouldn't take this much time. More

by Jduff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Berryman
January 28, 2020

Excellent service, great staff! Excellent service on my first trip to this dealership. The staff was great, and treated me like a valuable customer. Went in for oil change, tire ro More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
January 23, 2020

Terrible customer service Absolutely atrocious customer service. Went for a quick warranty fix and they kept telling me that 'your car is next in line' over and over. After 3 h More

by FordExplr2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ally and Courtney?
January 17, 2020

Professional, good maintenance Happy with quality of the mechanical work on visit last week 2013 Ford Edge Tim explained the time frame and all the needed work.. Diane C More

by B158j9suv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Berryman
January 17, 2020

I bought my 2012 Ford Fusion at Thoroughbred Ford in October of 2011. I've taken it back to Thoroughbred for every service, for the last eight years. I love my Fusion. Service at Thoroughbred has alwa More

by ameldasmith88
Recommend Dealer
Yes
Employees Worked With
Timothy Berryman
January 16, 2020

I went for car maintenance and to replace a side view mirror It was a very pleasant experience. Everyone I dealt with was very nice and helpful, especially Scott Blankenship. I chose to stay at the dealership a More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Blankenship
January 16, 2020

Happy with service Ok George, Thoroughbred is very persistent/"trying". You guys just not going to go away as this 5th request from 3 peoples.. I was exceptionally hap More

by Kent/Barbara
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
January 15, 2020

Very friendly and kept me informed about what was happening with my car! Tim was great! Found an issue with my tire and fixed it as well. More

by tkinney0907
Recommend Dealer
Yes
Employees Worked With
Timothy Berryman
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