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Thoroughbred Nissan

Tucson, AZ

4.7
399 Reviews

5163 E 22nd St

Tucson, AZ

85711

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399 Reviews of Thoroughbred Nissan

January 16, 2017

Amazing Customer Service They were very helpful. We went in knowing what we wanted and they went the extra mile to make it happen. The explains the process and i left having a More

by MelanieS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ataay
Jan 17, 2017 -

Thoroughbred Nissan responded

Thank you very much for the review! We endeavor to make the process as easy as possible, and Sara is one of our finest. Thank you for being part of the Thoroughbred family!

January 16, 2017

Great Car.Great Service would recommend my salesman,kind people helped me get into my first car,never had thought to get a new car in college. More

by valopez15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Villagram
Jan 17, 2017 -

Thoroughbred Nissan responded

Thank you for the review! We're glad that Roberto was able to help you get what you needed. Congratulations on your new vehicle and welcome to the Thoroughbred family! Good luck with college!

January 10, 2017

Easy in, Easy out Eric Encinas was very helpful in helping me choose a Nissan that Was in my price range and met my needs. I Would have liked to compare the options wi More

by Versa2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara
Jan 11, 2017 -

Thoroughbred Nissan responded

Thank you very much for the review! We pride ourselves on superior customer service, and we're glad to hear that Eric and Sara made your experience a splendid one. Congratulations on your new Versa!

January 07, 2017

Bought a New 2016 Nissan Versa Went to Thoroughbred Nissan on Saturday to buy a car, scheduled an appointment with Devin Soucy. He was really nice and knowledgeable test drove 2 Ver More

by suprsayn03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Soucy, and Rod Gillis
Jan 09, 2017 -

Thoroughbred Nissan responded

Thank you very much for the review! Devin is an excellent member of our team, and we're glad his expertise made your experience a positive one. Congratulations on your new Versa!

January 02, 2017

Returning customer Eric Encinas was patient and understanding as we voiced our concerns and insulted feelings with other employees from the dealership. He never made us More

by returning customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Encinas - who the bottom questions for his assisting us
Jan 06, 2017 -

Thoroughbred Nissan responded

Thank you very much for the review. Eric is a splendid member of our team, and we're glad that he was able to make your return to Thoroughbred a positive one. Congratulations on your new vehicle!

December 29, 2016

Great experience Coach Richard was amazing! He made my buying process super easy. He got me what I wanted without breaking my pockets. He listened to my concerns and d More

by Rolanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard aka Coach
Jan 02, 2017 -

Thoroughbred Nissan responded

Thank you very much for the review! We pride ourselves on excellent customer service, and it's splendid to hear that Richard helped you just so. Thank you for being a part of the Thoroughbred family!

December 28, 2016

My New Nissan My mother went with me to Thoroughbred Nissan and that's where we met Mike. I knew what I wanted and his dealership had exactly that, After I saw this More

by mynissan,tamara50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Orth (Sales person) and Sara Altaay (Finance manager), Oscar Campos
Jan 02, 2017 -

Thoroughbred Nissan responded

Thank you very much for the review, Tamara! We're glad to hear that your experience was efficient, pleasant, and had a few bonus laughs with Mike. Congratulations on your new Sentra and thank you for being a part of the Thoroughbred family!

December 28, 2016

Did not give up on customer Devin soucy he is an excellent sales I walked in with no hopes in getting a car but after I talk to him and he gave me hopes again in g More

by leonor zorrilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Soucy
Dec 29, 2016 -

Thoroughbred Nissan responded

Thank you very much for the review! Devin is a splendid member of our team, and we're glad to hear that he made your experience a pleasant one. Thank you for being part of the Thoroughbred family!

December 22, 2016

Don't deal with Richard (aka) coach My family has bought cars from Thoroughbred for 30 years . We recently traded our Titan in for a bigger truck to pull a newly purchased camper the fin More

by Scammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard aka coach
Dec 27, 2016 -

Thoroughbred Nissan responded

Thank you for your feedback. I would like to to offer my sincere apology on behalf of the dealership, especially considering you have been a part of the Thoroughbred family for 30 years. We aim for stellar customer service every time - anything less is simply unacceptable. I see you have already spoken to our General Manager, but if you have any further concerns or suggestions, please don't hesitate to call Johnny Lohrman at (520) 618-6500.

Jan 13, 2017 -

Scammed responded

Johnny Lohrman returned my call and took my truck in right away, and replaced the A arms And bushings. To this date Mr. Lohrman has been extremely professional and has stepped up to address my issues with the vehicle purchased. As a result Of the A arm and bushings being bad the brand new tires on the front are no good,so I called MR. LOHRMAN and he took the truck right in And ordered new tires. As a result of Johnny's Leadership Thoroughbred Nissan is a stellar dealership. He addressed and made good on the sale of the vehicle And from past experience and speaking with acquaintance It's hard if not impossible to find a dealership that sells You a vehicle as is and is willing to address any issues Let alone fix it. I did buy the truck as is from RICHARD (AKA. coach) the salesman (as it was presented to me) And his false presentations on the sale are being fixed

December 20, 2016

I had an excellent experience Thoroughbred Nissan was not on my list for a car. I don't even live in the area but I happened to be driving by and wanted to see what they have to of More

by honda345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Soucy, Sara Altaay and Robert Soucy
Dec 27, 2016 -

Thoroughbred Nissan responded

Thank you very much for the review! We pride ourselves on excellent customer service, and we aim to treat every single person who walks through our door like family. Congratulations on your new vehicle, and welcome to the Thoroughbred family!

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