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Three County Volkswagen
Lyndhurst, NJ
2,136 Reviews
THREE COUNTY VOLKSWAGEN is THE premium VW dealership in NJ.
Our VW dealer is located in Bergen County, only 3 minutes from MetLife Stadium.
Three County Volkswagen, a premier VW dealership in Northern New Jersey has been in business for over 50 years. Our NJ Volkswagen dealership has been selling and servicing VW's and used cars in Essex, Bergen, Hudson & Passaic counties since 1965. We have always been family owned and are on our second generation of the Volkswagen dealership. Robert Senior was the original owner and Scott Senior is now running the business. At Three County VW, we pride ourselves on our very low employee turnover rate. We like our customers to always have a friendly face they recognize when they walk in the door. Three County Volkswagen believes in being active in the community. We have sponsored the July 4th celebration in Rutherford since 2004, as well as participated and sponsored various other community events. Some of the highlights of our community involvement have been sponsoring Lyndhurst Music under the Stars night as well as Lyndhurst High School.
What sets Three County VW apart from the other dealers is the extraordinary high customer satisfaction rate we achieve, despite having one of the largest VW service departments in the Northeast- Our Three County customers return again and again for the good service, hospitality and to be taken care of from beginning to end.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,136 reviews
September 04, 2019
quick to give me a loaner for Labor Day Weekend ... saved Issues required some part ordering and I had plans for the w/end , kept me posted along the way and gave me a loaner to tie me over. Life saver Issues required some part ordering and I had plans for the w/end , kept me posted along the way and gave me a loaner to tie me over. Life saver More
by GREGCLEMENTS
Verified Customer
September 04, 2019
Oil Change Express oil change - Cassandra got me in even though they were booked. Wait was a little long, but they returned the car sparkling clean from the car Express oil change - Cassandra got me in even though they were booked. Wait was a little long, but they returned the car sparkling clean from the car wash. More
by KRFREEMAN94
September 02, 2019
Very slow service and bad customer experience I was told that service was first come first serve and was given an appointment at 8 am. I reached the service center at 7:15 am and was one of the fi I was told that service was first come first serve and was given an appointment at 8 am. I reached the service center at 7:15 am and was one of the first couple of cars in there. I was told that there would be an inspection and if I waited I would know what needs to be done. I waited untill 9 am and was told that the first set of cars would take time and that I should get breakfast and my car was still standing outside. I stepped out for 15 min to get breakfast and the car had been moved to the parking lot when I came back. After 15 min I had to go ask Greg and he said he had my inspection results and that nothing needed to be done. Thankfully I wasn't charged anything. I took an appointment and waited for 2.5 hrs for a 10 min inspection. That has been my worst service experience ever. More
by RAVI
Employees Worked With
Other Employees :
The manager- don't know the name was the first be who asked me to wait for the inspection
September 02, 2019
VW Atlas 2nd Service Very happy. Dropped the car off at 4:00pm Friday, signed the paperwork, was dropped home in the courtesy van and collected it at 11:00am Saturday. Very happy. Dropped the car off at 4:00pm Friday, signed the paperwork, was dropped home in the courtesy van and collected it at 11:00am Saturday. More
by NIALL.COREE
Employees Worked With
August 30, 2019
Fair service They were not pushy with trying to sell you extra service that were not needed and they gave me a car wash. Pretty good for a dealership. They were not pushy with trying to sell you extra service that were not needed and they gave me a car wash. Pretty good for a dealership. More
by AMLAROCCA1018
August 29, 2019
Service Excellent service, they work hard to get the jop done Although I am still waiting for service to be completed, confident and sure that satisfaction w Excellent service, they work hard to get the jop done Although I am still waiting for service to be completed, confident and sure that satisfaction will be the end result. More
by LAVERDE211
August 29, 2019
Tire replacement The service was good. Found out there was snail in the front right tire which was the reason for the low tire pressure light to be on. Even though the The service was good. Found out there was snail in the front right tire which was the reason for the low tire pressure light to be on. Even though the service station was busy they were very helpful More
by MELISSA.ZAK823
August 28, 2019
Tiguan headlight It took days to install the new headlight but was ok since provided me a loaner car. I was somewhat happy with the service overall. It took days to install the new headlight but was ok since provided me a loaner car. I was somewhat happy with the service overall. More
by ROBERTPMAMARIL
Employees Worked With
Cassandra Alves
August 28, 2019
Simply the Best! My experience from the very first time that I called to set up my service appointment was absolutely amazing Wendy and Cassandra took care of me very My experience from the very first time that I called to set up my service appointment was absolutely amazing Wendy and Cassandra took care of me very good over the phone and when I brought my car in Cassandra was courteous, quick, honest and efficient. I will not go anywhere else. I've gone to a different Volkswagen dealer prior to this and it was an absolute nightmare. This place is a blessing. The guy who service my car did an amazing job. And Toni, on my way out for the grand finale was great. I'm so happy I found this place. More
by MORGANP9
August 27, 2019
Excellent Very professional I really don't have twenty-five words but they called me back to make sure every thing was good. The service was quick and I appre Very professional I really don't have twenty-five words but they called me back to make sure every thing was good. The service was quick and I appreciated the ride home. More
by MCCOLTS5
Employees Worked With
Cassandra Alves
