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Three County Volkswagen

Lyndhurst, NJ

4.7
2,136 Reviews
THREE COUNTY VOLKSWAGEN is THE premium VW dealership in NJ. Our VW dealer is located in Bergen County, only 3 minutes from MetLife Stadium. Three County Volkswagen, a premier VW dealership in Northern New Jersey has been in business for over 50 years. Our NJ Volkswagen dealership has been selling and servicing VW's and used cars in Essex, Bergen, Hudson & Passaic counties since 1965. We have always been family owned and are on our second generation of the Volkswagen dealership. Robert Senior was the original owner and Scott Senior is now running the business. At Three County VW, we pride ourselves on our very low employee turnover rate. We like our customers to always have a friendly face they recognize when they walk in the door. Three County Volkswagen believes in being active in the community. We have sponsored the July 4th celebration in Rutherford since 2004, as well as participated and sponsored various other community events. Some of the highlights of our community involvement have been sponsoring Lyndhurst Music under the Stars night as well as Lyndhurst High School. What sets Three County VW apart from the other dealers is the extraordinary high customer satisfaction rate we achieve, despite having one of the largest VW service departments in the Northeast- Our Three County customers return again and again for the good service, hospitality and to be taken care of from beginning to end.
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701 Riverside Ave

Lyndhurst, NJ

07071

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Showing 2,136 reviews

October 11, 2021

Excellent service, very professional and friendly staff. I am always confident that at TCV my car is in the best hands. Thank you! More

by IISMAILESCU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Three County VW were prompt courteous and did everything that needed to be done as fast as possible, and returned me a freshly washed car. Good job guys! More

by mvsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2021

Great service from start to finish. Everyone in the service dept at 3 County VW is 5 stars across the board. Highly recommend!! More

by DanR3243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

The Service Department is excellent. The Sales Department not so much. Don't know if I'll use them again. I was vulnerable last time but there will be no next time and we leased many VW's from t More

by LRC38471
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

The overall service experience was wonderful and pleasant! Made an appointment a few days prior for my first service. I was able to drop the vehicle off, have a shuttle drive me home while service w More

by mandriulli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

Courteous, efficient and thorough diagnosis of the problem. Convenient shuttle service.Overall friendly, professional atmosphere at this dealership. More

by bbrandes1@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2021

Always friendly. And help you right away. Love the service they provide. I hold recommend you to buy or service your car here. More

by KEVINHFUENTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

Always prompt service. My dashboard said "replace key battery". I called Toni at the dealership she asked if I was in the neighborhood and I was. She said, "Matt says come right on in." 5 minutes later More

by SPLENDOR.MUSIC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni
October 02, 2021

Although the market for new autos nowadays, the service was decent and could have been better. More

by JULSTER65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahir Hussain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Bulna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
September 30, 2021

Had my car for over 2 weeks which is fine, with back order, but didn’t even wash my car when they gave it back. Used to come standard. Disappointed. And I always had to reach out for an update. More

by MATTHEWBHARGAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Kuczek
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Three County Volkswagen responded

Thank you for your Review. I apologize to you for any issues regarding your visit. I also apologize to you about the delay of parts. Parts availability is a large issue globally, unfortunately. I wish that was not the case. We have not been doing car washes due to not knowing someone's comfort level with having many people in your car while at the wash. Sorry about that. Thank you for your business. Please stay well. Matt - Three County Volkswagen Service and Parts Director.

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