Three County Volkswagen - Service Center

Always Grate Service Brought my car in for it's annual service and all went smoothly, as expected. The process is efficient, friendly, and professional. The entire serv Brought my car in for it's annual service and all went smoothly, as expected. The process is efficient, friendly, and professional. The entire service staff is excellent. More

On a Rim and a Prayer I found myself driving my 2017 Passat to church on a rim and a prayer. After hitting yet another of the endless potholes on all of NJs major roads, I I found myself driving my 2017 Passat to church on a rim and a prayer. After hitting yet another of the endless potholes on all of NJs major roads, I was back at Tri-County VW on Monday morning. As always, they had me up and running in no time. They recommended the tire and rim insurance and, indeed, it has saved me a great deal of money. The service is reliable and the staff is very friendly, wonderfully helpful and sensitive. More

Good service Night dropped vehicle for alignment and cabin filter and it was performed and done before I picked up the car. Explained what was done and quality ins Night dropped vehicle for alignment and cabin filter and it was performed and done before I picked up the car. Explained what was done and quality inspection was performed More

Professional costumer service, I called and spoke with Matt and Greg, and they were very good, explained to me all the process for my towed car. costumer service, I called and spoke with Matt and Greg, and they were very good, explained to me all the process for my towed car. More

Not terribly happy with service. Skylight failed on my car. Brought it in, was told three hours or so and theyd know what kind of damage it would take. They would call me. Six hours l Skylight failed on my car. Brought it in, was told three hours or so and theyd know what kind of damage it would take. They would call me. Six hours later and two phone calls later, I was told the cost and that it would take ten days Or so. Looking into getting a new car from the dealer, I was treated poorly and then offered a 20% discount and use of a loaner to keep my car there for service. It took them 25 days to repair my car. When I picked it up, was told they washed it for me. It was not washed. They did give me a coupon for a car wash. There was sealant and lube from the skylight replacement standing on top of my dash. The rearview mirror fell off upon leaving the dealership because the technician did not properly install it back on the car. Greg was very nice and helpful to me. The rest of the dealership was not. I will not be returning there for service or to purchase a new vehicle. More

March 2019 review Quick appointment; offered to pick me up from work; fast service. I dropped off the car after hours and got a call next morning when they took the car Quick appointment; offered to pick me up from work; fast service. I dropped off the car after hours and got a call next morning when they took the car in. I always felt like I was made aware of the progress. More

Great customer service by Gregory Deo Great customer service ! Everything went smooth and perfect. Definitely would recommend to all family and friends and I will continue coming back for Great customer service ! Everything went smooth and perfect. Definitely would recommend to all family and friends and I will continue coming back for the great customer experience ! Awesome Job ! More

Great Service Again! I had multiple issues with my vehicle when I brought it to Three County Volkswagen. Additionally the service work required Three County Volkswagen to I had multiple issues with my vehicle when I brought it to Three County Volkswagen. Additionally the service work required Three County Volkswagen to work with the third party extended warranty company, which was a multi step process, which included the an inspection of the proposed repairs prior to the warranty company providing authorization to complete the work. Greg did an excellent job communicating through the entire process. The repairs were authorized by the warranty company and the vehicle was repaired perfectly. Thank you Three County Volkswagen again!. More

Superb experience as always from Three County Volkswagen Thank you Three County Volkswagen for again providing everything a customer would want. Although I haven't been to the dealership recently due to infr Thank you Three County Volkswagen for again providing everything a customer would want. Although I haven't been to the dealership recently due to infrequently using the car, I have been there many times over the last several years for this car and the one before it.(Both were identical)I had Gregory Deo help me out twice before and was service manager last week. He was A+ in every way.Very knowledgeable and thorough. Cassandra was my service rep. last week.She is an absolute pleasure to work with.She was very knowledgeable,informative and considerate. She made absolutely certain that my entire check list was covered. Thank you all. Perry M. Baia More

Engine light warning. Took car in and it was diagnosed to be a faulty water pump. Fixed quickly and I got the car back the next day. Everything went well. Took car in and it was diagnosed to be a faulty water pump. Fixed quickly and I got the car back the next day. Everything went well. More