Three County Volkswagen - Service Center
Lyndhurst, NJ
1,796 Reviews of Three County Volkswagen - Service Center
Vehicle service Always a pleasure when dealing with this crew. Helpful knowledgeable and considerent to the customer. My family all own VW and are very pleased with T Always a pleasure when dealing with this crew. Helpful knowledgeable and considerent to the customer. My family all own VW and are very pleased with Three County in its entirety. Safe travels. More
Check engine light Always amazing staff. Very knowledgeable. Best service station. I went in for my check engine light. They broke down the detail of problem and got me Always amazing staff. Very knowledgeable. Best service station. I went in for my check engine light. They broke down the detail of problem and got me out in just a few minutes. Avoid jack Daniel the worst. Horrible. More
Paint problem They recognized the problem and fixed it efficiently and quickly. What I thought would take all day was only a couple of hours. Thumbs up. They recognized the problem and fixed it efficiently and quickly. What I thought would take all day was only a couple of hours. Thumbs up. More
Oil change Personal are very professional and kind. The only complaint is the time the you have to wait just for an oil change ... 2 hours I think is too much ti Personal are very professional and kind. The only complaint is the time the you have to wait just for an oil change ... 2 hours I think is too much time to spend in that kind of service More
Recent visit The staff was accommodating, friendly and gave me updates. I did not have a scheduled appointment but instead called and asked if I could bring my tr The staff was accommodating, friendly and gave me updates. I did not have a scheduled appointment but instead called and asked if I could bring my truck in. More
Service always great!!! Staff Always professional and friendly. Normally service is done in good timing nothing outrageous. Clean and spacious location to wait in the lobby a Staff Always professional and friendly. Normally service is done in good timing nothing outrageous. Clean and spacious location to wait in the lobby area. Overall, always satisfied with everything! More
Service Team is the best! Called late on a Saturday afternoon as my tire pressure light came on. Spoke with Toni who told me to come right in. It was discovered I had a nail Called late on a Saturday afternoon as my tire pressure light came on. Spoke with Toni who told me to come right in. It was discovered I had a nail in my tire and the tired needed to be replaced. Very thankful they told me to come in instead of just saying oh its due to the cold, don't worry. They were quick and efficient as they normally are. When it was ready, Cassandra noticed I had some difficulty walking and took the time to walk me out. She told me to wait and she went and got my car from where it was parked once the service was completed (which was not that far from the door). She drove my car right to me so I would not have to walk any extra steps. Her taking it upon herself to notice my struggle and do what she did is an act of kindness very rare in business these days. I have never had anything but positive experiences when dealing with the service department but this was truly above and beyond. Thank you, Cassandra, your kindness was appreciated more then you will ever know. More
Close & convenient The service was department was well organized, friendly & communicated clearly. The scheduling process was easy, and I was happy with the availability The service was department was well organized, friendly & communicated clearly. The scheduling process was easy, and I was happy with the availability of appointments to fit my schedule. The staff answered all of my questions and did not try to pressure me into getting extra services that I did not need, but offered good suggestions for services that I did not consider. The even offered pick-up/drop off service. The fact that they also offer on-line coupons was a bonus! i will definitely be returning here for future service needs! More
Annual Car Maintance with oil change Great customer service experience dealing with Greg at the counter. Dino and Zahir made themselves available to help with any questions and concerns a Great customer service experience dealing with Greg at the counter. Dino and Zahir made themselves available to help with any questions and concerns after the purchase of the vehicle. It was alos very helpful three county assisting with the transportation from and to dealer to pickup my car. More
Service Everyone was great ! Thank you. Greg is really great at explaining everything that needed to get done for the car. He kept checking up on me while at Everyone was great ! Thank you. Greg is really great at explaining everything that needed to get done for the car. He kept checking up on me while at waited. More