Three County Volkswagen - Service Center
Lyndhurst, NJ
1,796 Reviews of Three County Volkswagen - Service Center
Annual service Staff was excellent explained every thing want the car needed had the car serviced and was out within the hour and kept me updated the whole time. Staff was excellent explained every thing want the car needed had the car serviced and was out within the hour and kept me updated the whole time. More
Friendly, efficient service Three County VW in Lyndhurst, NJ always provides friendly, efficient service, and usually within a reasonable amount of time. The staff at the service Three County VW in Lyndhurst, NJ always provides friendly, efficient service, and usually within a reasonable amount of time. The staff at the service desk always describes the services I am there for thoroughly, as well as any other additional recommended services my vehicle may need. Some services here can be way more expensive than you can get at other places, but that is to be expected at any car dealership. Example: my car was due for new tires and a wheel alignment. I wound up finding a deal elsewhere about 40% cheaper than what I was quoted here, but that is to be expected at a car dealer (I guess?), so you just have to consider what services you are better off shopping around for. I would most likely have Three County VW fix any mechanical car issues, but as far as tires and things like that you’ll definitely save a lot of money going somewhere else. More
The extra mile Matt in charge of the service department is awesome. The whole staff makes the whole process go smoothly and are so accommodating .From shuttle servic Matt in charge of the service department is awesome. The whole staff makes the whole process go smoothly and are so accommodating .From shuttle service to explanations regarding any issues with vehicle. Matt will go out if his way to make your experience with Three County a pleasure. More
Very professional . All the staff is very professional.They make sure the customers are 100 percent satisfied.after they check my car . They explained to me what was the All the staff is very professional.They make sure the customers are 100 percent satisfied.after they check my car . They explained to me what was the cause of the issue More
2nd annual service My appointment was made in efficent manner. On arricval I was greeted very cherrfully by Cassandra who was very helpful in explaining the service to b My appointment was made in efficent manner. On arricval I was greeted very cherrfully by Cassandra who was very helpful in explaining the service to be done. service was done in a good tima and Cassandra helped me sync my IPhone with the bluetooth in my car. More
Friendly and thorough Takes car of all problems, up front about issues, friendly staff. They make you feel taken care of. They will even schedule you a pickup and dropoff i Takes car of all problems, up front about issues, friendly staff. They make you feel taken care of. They will even schedule you a pickup and dropoff if needed. More
20,000 mile service Went in the day after Christmas for my 20,000 mile service. They have a text messaging app where they keep you informed every step of the way which I Went in the day after Christmas for my 20,000 mile service. They have a text messaging app where they keep you informed every step of the way which I really liked. Cassandra let me know when my car was in the shop and any updates from there on out. Overall it was an easy experience. Would recommend More
Great customer service!!! I’ve been going to VW of Lyndhurst for over 20 years and never had a problem. They are courteous and helpful especially during an emergency. My tire I’ve been going to VW of Lyndhurst for over 20 years and never had a problem. They are courteous and helpful especially during an emergency. My tire got fixed immediately! More
Quick Oil Change I came in for a quick oil change and the service was timely as expected. The technician also advised me of some uneven wear on my tires and suggested I came in for a quick oil change and the service was timely as expected. The technician also advised me of some uneven wear on my tires and suggested that I hold off on rotating the tires until after I have them replaced. This type of honesty is always valued and will keep me coming back as a satisfied customer. More
Great Customer Service Gregory is always willing to go the extra mile, he makes sure you are well taken care of, this is why i don't know to go to any other dealership Gregory is always willing to go the extra mile, he makes sure you are well taken care of, this is why i don't know to go to any other dealership More