Three County Volkswagen - Service Center
Lyndhurst, NJ
1,796 Reviews of Three County Volkswagen - Service Center
Excellent customer service I had a problem with a bent rim. Matt took me step by step to order a new one and submit claim to the tire/rim insurance which was approved. Matt w I had a problem with a bent rim. Matt took me step by step to order a new one and submit claim to the tire/rim insurance which was approved. Matt went well above and beyond his service duties in assisting me. He should be commended. More
Exceptional Service and Staff. The job gets done right and the first time. You even get a follow up call to make sure you are happy with the service you received. a pleas and Staff. The job gets done right and the first time. You even get a follow up call to make sure you are happy with the service you received. a pleasure to go there. More
Service As usual the service was great. I want to thank you for getting me in so quickly. Happy Holidays to all. Car is running great. Sandy V As usual the service was great. I want to thank you for getting me in so quickly. Happy Holidays to all. Car is running great. Sandy V More
10,000 miles The entire team did a great work to keep me updated. Shuttle to my work schedule was very convenient. Very friendly team, I will go back to that locat The entire team did a great work to keep me updated. Shuttle to my work schedule was very convenient. Very friendly team, I will go back to that location for sure. More
Excellent! Fast and Responsive Service provided was excellent. Able to quickly identify and correct the issue. Provided timely and professional updates to what the issue was, and fo Service provided was excellent. Able to quickly identify and correct the issue. Provided timely and professional updates to what the issue was, and followed up to see how things were after I picked up the car. More
Annual service and wheel alignment The technician checked the car as soon as I got there, they gave me a ride back to my place, Cassandra was updating the status of the car via text mes The technician checked the car as soon as I got there, they gave me a ride back to my place, Cassandra was updating the status of the car via text messages and explained everything regarding the job they did. Friendly environment as always. More
Service Our regular maintenance service appointment was done with the quality and professionalism we always experience at Three County. Thanks Toni for you Our regular maintenance service appointment was done with the quality and professionalism we always experience at Three County. Thanks Toni for your help in scheduling and keeping me informed More
Effective, friendly, high quality They handled the recall service of my car in a very effective way, finishing it in 2 and half hours, which was exceptional. They also cleaned my car, They handled the recall service of my car in a very effective way, finishing it in 2 and half hours, which was exceptional. They also cleaned my car, including both outside and inside! More
Car brought into VW on flatbed. Needed battery. Car wouldn't start at Shoprite. AAA made diagnosis and stated battery and alternator OK. Jumped it, but then it died. So I had it taken in 2 days befo Car wouldn't start at Shoprite. AAA made diagnosis and stated battery and alternator OK. Jumped it, but then it died. So I had it taken in 2 days before Thanksgiving. The next day it was ready. It was the battery and, altho busy, they got it done, the day before Thanksgiving. More
Friendly, courteous, efficient operation I had to go in for a flat tire for two separate occasions and the CD player replacement within a month. Cassandra and Greg are both very nice, knowled I had to go in for a flat tire for two separate occasions and the CD player replacement within a month. Cassandra and Greg are both very nice, knowledgeable and efficient, and always considerate of customers' time. I also appreciated the shuttle service in town, and cleaning the car after servicing. More