Three County Volkswagen - Service Center
Lyndhurst, NJ
1,796 Reviews of Three County Volkswagen - Service Center
Nice and helpful service It was easy to deal with all issues. The representative tried to solve the problems the best. I was satisfied because I got what I asked for. It was easy to deal with all issues. The representative tried to solve the problems the best. I was satisfied because I got what I asked for. More
Best Personnel Matt, Greg, Cassandra and Toni are the reason I am a return Volkswagen buyer. There are none better than them. I have never trusted a dealership more Matt, Greg, Cassandra and Toni are the reason I am a return Volkswagen buyer. There are none better than them. I have never trusted a dealership more and I have visited many during my lifetime. Every job and every transaction is perfect. More
Staff is amazing at this location! Everyone is very polite and courteous at this location. I dropped my car off and although they were very busy they made sure I was attended to and kne Everyone is very polite and courteous at this location. I dropped my car off and although they were very busy they made sure I was attended to and knew what was going on. I received a shuttle back to work and picked up my car later that same day. Awesome job all around! More
Oil change Very professional. The service department was very helpful and courteous. I definitely recommend the place. The waiting room is clean and got the car Very professional. The service department was very helpful and courteous. I definitely recommend the place. The waiting room is clean and got the car in a timely manner. More
Consistently The Best Service The team at Three County VW is great. I currently own 3 VW cars and I have been in for service numerous times over the past 2 years. Each and every The team at Three County VW is great. I currently own 3 VW cars and I have been in for service numerous times over the past 2 years. Each and every time the team does not disappoint. From making the appointment to getting a ride home in their courtesy car, everyone is pleasant and professional. The service manager(Matt) has a great team Craig, Cassandra, Toni and Wendy. Additionally, I don’t know any of the mechanics names but my cars are always fixed properly the first time. It is a pleasure to to visit this dealership. More
Kept me rolling One of my tires was punctured over the weekend, and with the combination of VW's Roadside Assistance and the team at TCV, I was back rolling on the ro One of my tires was punctured over the weekend, and with the combination of VW's Roadside Assistance and the team at TCV, I was back rolling on the road within a couple of hours. The Road Hazzard warranty I had on my tires came into good use, as my tires were recently purchased at TCV. Cassandra was able to get me booked in as soon as my car came in. The punctured tire was replaced and mounted, and they had me back on the road within a couple of hours. More
HORN was not working Made an appointment and came in Saturday(11/24) and Greg Deo took care of me without any issues. Greg was terrific and very pleasant to deal with. Made an appointment and came in Saturday(11/24) and Greg Deo took care of me without any issues. Greg was terrific and very pleasant to deal with. More
Very attentive. Good service. Nice people that care and don't throw on extra services just to make a buck. Seem honest. Just wish wait time was less. Good service. Nice people that care and don't throw on extra services just to make a buck. Seem honest. Just wish wait time was less. More
2008 Jetta for Servuce The representative, Greg is very helpful. He explain what needs to be done with my husbands car. Although I am not ready that time for all items to The representative, Greg is very helpful. He explain what needs to be done with my husbands car. Although I am not ready that time for all items to be fix, he provided all items needs to be done with prices. These really helps in budgeting. Thank you Greg More
Friendly, professional and trustworthy Came on a Saturday morning to take care of a recall. Their customer service was great from the time I called to make an appointment to the very end of Came on a Saturday morning to take care of a recall. Their customer service was great from the time I called to make an appointment to the very end of me being there. The Tech performed a complimentary vehicle inspection highlighting some issues with the car that I was already aware of - which to me is a sign of trustworthiness and actually makes me want to return to this location to get the work done at a later time. By far one of the best experiences at a VW dealer/service location. More