Back

Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,796 Reviews

1,796 Reviews of Three County Volkswagen - Service Center

Sort by
August 08, 2023

Avoid this place. they give false diagnosis to your car just to get money. The sales Manager is unprofessional. he will curse you out without knowing you More

by rwilliams1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dino Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Bulna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Three County Volkswagen responded

Thank you for taking the time for to leave a review. I apologize to you that your visit did not meet your standard of a 5-Star Review. I have recommended to you to drive the vehicle with our Shop Foreman previously. I have also recommended for you to come in and review the recommended items with the Technician, to he can show you what we see. You have stated that you took the car to an outside shop and they told you you did not need anything. The outside repair shop seems they are not familiar this your car. Our Technicians see your type of car day in and day out. They go to training on all VW models. They are aware of what to look for and make recommendation based on what they see. I again invite you to come in and review the vehicle with the Technician, so we can show you what we are seeing and why it is recommended. I do thank you for your business. Please stay well! Matt - Three County Volkswagen Service and Parts Director.

August 06, 2023

Great customer service! I would highly recommend him to all my friends and family! I will definitely go see him again More

by rinoparodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

It was my first time with Three County Volkswagen and the experience was great! Though I spent a lot with my repair, everything seems to be fine and working well. Thanks to Carlos for all the help and for More

by DYORJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
August 01, 2023

I when to three country Dealer Gregory Deo was very kind he helped me to solve the problem with my Auto excellent service More

by MEMBRENO71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

My first time there getting my oil change after after thing was done they said “ you are good to go sir” I said “huh” no tier rotation no this and that need to be done as well? They said “ nope everythin More

by Taos se
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

I can not say enough good things about 3 County VW. Greg Deo was very helpful with the service of my car. He was knowledgeable and courteous, and even arranged a ride for me to pick up my car when it More

by JMH11200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
July 23, 2023

Excellent service . .. they completed all of hat I needed very quickly. Great customer service vice! More

by Cavanaghdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Thank you, the dedicated of the staff for customer satisfaction for all the service work conducted was refreshing. More

by JEFFREYGCARTWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Very disorganized got an oil change and didn't even get my new service sticker with the miles for my next service. More

by ROYARSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Kuczek
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Excellent customer service. Very caring and efficient. When I got there they said your car will be ready in an hour and it was. More

by Connie&Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
26
...