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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,796 Reviews
Call Service Center (201) 933-8383

1,796 Reviews of Three County Volkswagen - Service Center

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May 09, 2023

I called ahead with my proble and they said I could bring it in right away. As soon as walked in the door I was greeted and started taking care of me. My car was fixed and I was out the door within the hour More

by mattybar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023

Car was serviced in a timely manner and everyone did a fantastic job. Thank you for always taking care of our VW GLI! More

by JEFFREYDEPERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2023

Overcharged with the order. Did not even complete. Will only go for warranty jobs. Bye More

by leandroplanell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A I
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May 05, 2023

Carlos was very helpful, he kept communications with me the whole time and was very professional More

by MARCO.SANTANA804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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May 03, 2023

Greg is cool. Works hard to get my car in and out as he knows I have rigid work requirements surrounding my car. I can comfortably communicate with him about what More

by TRouse12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023

I would recommend this place to anyone that wants my opinion Satisfied with the quality of my work and my new tires More

by BBALIDEMAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023

VW stuff always is there to help me with anything, anytime. Thanks guys for all the work ! More

by SLEGUIZAMONANDREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2023

They made 3 mistakes on one car after I paid almost $900 for the repair. Then they laughed in my face when I got upset. More

by JESSIKAMAUIRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Kuczek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2023 -

Three County Volkswagen responded

Thank you for taking the time to leave us a Review. I apologize to you that your visit did not meet your standard of a 5-Star Review. There was a cover removed when you originally brought the vehicle in for the diagnosis. When the car came in to be repaired, a different Technician worked on the vehicle than previously. He was not aware of the cover. I apologize to you for that. When you had let us know about the cover, you had come into office yelling and screaming profanities at everyone in the Service Department while employees were trying to continue with there work. That was not necessary. We left the cover off. We would have taken care of it. You had just wanted us to give you new screws for the cover, and you would install cover on your own. We supplied the new bolts to you the next day, as you had requested. I apologize to you for any inconvenient. We thank you for your business. Please stay well. Matt - Three County Volkswagen Service and Parts Director.

April 27, 2023

Very pleasant experience. Prompt Car maintenance service, drop off to our house & pick up when car was service, Great car wash & cleaning inside & outside. Keep it Up More

by JDUGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2023

My service was preformed the fastest its ever been. I'm definitely a happy customer !!! More

by CBMIZELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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